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  1. #1
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    Sonic Studio 3 - 3.16.8.0 and Forza Horizon 4 incompatible (crash):

    Hello,

    today i passively received updates from Windows Store for:
    Sonic Studio 3 and Sonic Radar 3 (Version 3.16.8.0)
    Current Forza horizon version is 1.410.986.2
    Winver: 1909 (Build 18363.778)

    Forza Horizon 4 crashes upon uninstallation of Sonic Studio 3.

    Any help appereciated. Uninstallation is no solution.

    Thx.

  2. #2
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    I can confirm this!

  3. #3
    New ROGer Array revealed PC Specs
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    MotherboardROG STRIX Z390-F Gaming
    ProcessorIntel Core i9 9900 k
    Memory (part number)4x G.Skill Trident Z RGB 3200 Mhz (F4-3200C16-8GTZR) = 32 GB
    Graphics Card #1msi Geforce GTX 1070 Gaming Z 8G
    Sound CardOnboard
    Monitor2x Omen by HP 27 Display (gsync)
    Storage #1NVMe 970 Evo Plus 500 GB
    Storage #2NVMe 970 Evo Plus 500 GB
    CPU CoolerAsetek 570LXL 240 M
    CasePhanteks Enthoo Evolv X (RGB, tempered glas)
    Power Supply650 Watt be quiet! Dark Power Pro 11 Modular 80+ Platinum
    Keyboard Roccat Horde AIMO
    Mouse Logitech G502
    Headset Logitech G430
    Mouse Pad Sharkoon Fireglider Gaming
    Headset/Speakers Logitech Z623
    OS Windows 10
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    Accessory #1 Lian Li Strimer RGB cable 24 Pin 20 cm
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    Where do i report this issue properly so that they work on it? I can not imagine that this was forza horizion's fault.

    Today there was an update to windows. It did not change the situation. But windows 10 build 18353.815 has the same issue, so to say.
    Last edited by revealed; 04-21-2020 at 06:55 PM.

  4. #4
    ROG Guru: White Belt Array Al3xG PC Specs
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    Just checked and its crashing after 1 minute of playing. SS3 update broke the game. FH3 and FH4

  5. #5
    ROG Guru: White Belt Array Al3xG PC Specs
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    Quote Originally Posted by MoKiChU View Post
    Hi,

    I don't have Forza Horizon 4, I can't try to reproduce your issue.

    Try to do a clean install with the latest audio drivers : https://rog.asus.com/forum/showthrea...ek-Audio-(UAD)

    If the issue persists, while waiting for this to be fixed by A-Volute :

    - Uninstall SS3/SR3 v3.16.8.0
    - Disable the Microsoft Store auto update from MS Store settings
    - Install SS3 v3.16.6.0 (offline install package) : https://openload.cc/x3seWar3o9/A-Vol...etm_AppxBundle
    Hi,MoKiChU! I did a clean install of the new driver and SS3 3.16.6.0 that you share. But FH3 & 4 are still crashing. Removing SS3 completely solves the problem with crashes. Any suggestions? If you want to reproduce the issue you can download FH4 demo from MS store and maybe you success.

    Thank you for your work!

  6. #6
    New ROGer Array revealed PC Specs
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    MotherboardROG STRIX Z390-F Gaming
    ProcessorIntel Core i9 9900 k
    Memory (part number)4x G.Skill Trident Z RGB 3200 Mhz (F4-3200C16-8GTZR) = 32 GB
    Graphics Card #1msi Geforce GTX 1070 Gaming Z 8G
    Sound CardOnboard
    Monitor2x Omen by HP 27 Display (gsync)
    Storage #1NVMe 970 Evo Plus 500 GB
    Storage #2NVMe 970 Evo Plus 500 GB
    CPU CoolerAsetek 570LXL 240 M
    CasePhanteks Enthoo Evolv X (RGB, tempered glas)
    Power Supply650 Watt be quiet! Dark Power Pro 11 Modular 80+ Platinum
    Keyboard Roccat Horde AIMO
    Mouse Logitech G502
    Headset Logitech G430
    Mouse Pad Sharkoon Fireglider Gaming
    Headset/Speakers Logitech Z623
    OS Windows 10
    Network RouterAVM
    Accessory #1 Lian Li Strimer RGB cable 24 Pin 20 cm
    Accessory #2 GMX RL-300 Rainbow RGB Fans, Set of 3 pcs. 120 mm
    Accessory #3 Phantecs PCI-E riser for vertical GPU mount.
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    Quote Originally Posted by MoKiChU View Post
    Hi,
    .....
    If the issue persists, while waiting for this to be fixed by A-Volute :
    ....
    How does this information get to A-Volute?

    .... it works if i just uninstall Sonic Studio 3 .... i will not change drivers for now. I had a variety of your drivers installed already and they failed consequently so i went back to the original ASUS ones. Sorry mokichu.

    I am still annoyed that you deleted so many topics. And i am still annoyed that you turned that topics into total nonsense with your action. But thx for your suspicous reply. I just wonder if you delete your own message now again too. I am not trusting any of your provided links. So i would recommend to others here.

    You are sugguesting a fix for something while you do not know the root cause of the issue.

    You sugguest this????:
    - Disable the Microsoft Store auto update from MS Store settings
    in order to cause other problems? I do not understand this. As next you want to tell people they need to reinstall the whole operating system? Really bad tricks.

    So to say.

    Grrrr!

    And please stop editing your postings after others posted already.
    Last edited by revealed; 04-21-2020 at 09:49 PM.

  7. #7
    New ROGer Array revealed PC Specs
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    MotherboardROG STRIX Z390-F Gaming
    ProcessorIntel Core i9 9900 k
    Memory (part number)4x G.Skill Trident Z RGB 3200 Mhz (F4-3200C16-8GTZR) = 32 GB
    Graphics Card #1msi Geforce GTX 1070 Gaming Z 8G
    Sound CardOnboard
    Monitor2x Omen by HP 27 Display (gsync)
    Storage #1NVMe 970 Evo Plus 500 GB
    Storage #2NVMe 970 Evo Plus 500 GB
    CPU CoolerAsetek 570LXL 240 M
    CasePhanteks Enthoo Evolv X (RGB, tempered glas)
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    Keyboard Roccat Horde AIMO
    Mouse Logitech G502
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    Mouse Pad Sharkoon Fireglider Gaming
    Headset/Speakers Logitech Z623
    OS Windows 10
    Network RouterAVM
    Accessory #1 Lian Li Strimer RGB cable 24 Pin 20 cm
    Accessory #2 GMX RL-300 Rainbow RGB Fans, Set of 3 pcs. 120 mm
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    But i have the right to say it. And you have to accept that i am telling my opinion.

  8. #8
    ROG Guru: White Belt Array Al3xG PC Specs
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    Quote Originally Posted by MoKiChU View Post
    Try this (as explained above) :

    - Uninstall SS3/SR3 v3.16.8.0
    - Disable the Microsoft Store auto update from MS Store settings
    - Install SS3 v3.16.6.0 (offline install package) : https://openload.cc/x3seWar3o9/A-Vol...etm_AppxBundle



    It is you yourself who indicates that the issue occurs since the installation of SS3 v3.16.8.0 ...

    But anyway, you don't trust me, keep going, don't read my posts, I didn't come back here for ungrateful people like you.
    I did exactly like you told me. The offline version 3.16.6.0 crashes FH too. The only method is to uninstall SS3 and reboot PC, after that FH does not crash.

  9. #9
    New ROGer Array revealed PC Specs
    revealed PC Specs
    MotherboardROG STRIX Z390-F Gaming
    ProcessorIntel Core i9 9900 k
    Memory (part number)4x G.Skill Trident Z RGB 3200 Mhz (F4-3200C16-8GTZR) = 32 GB
    Graphics Card #1msi Geforce GTX 1070 Gaming Z 8G
    Sound CardOnboard
    Monitor2x Omen by HP 27 Display (gsync)
    Storage #1NVMe 970 Evo Plus 500 GB
    Storage #2NVMe 970 Evo Plus 500 GB
    CPU CoolerAsetek 570LXL 240 M
    CasePhanteks Enthoo Evolv X (RGB, tempered glas)
    Power Supply650 Watt be quiet! Dark Power Pro 11 Modular 80+ Platinum
    Keyboard Roccat Horde AIMO
    Mouse Logitech G502
    Headset Logitech G430
    Mouse Pad Sharkoon Fireglider Gaming
    Headset/Speakers Logitech Z623
    OS Windows 10
    Network RouterAVM
    Accessory #1 Lian Li Strimer RGB cable 24 Pin 20 cm
    Accessory #2 GMX RL-300 Rainbow RGB Fans, Set of 3 pcs. 120 mm
    Accessory #3 Phantecs PCI-E riser for vertical GPU mount.
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    The issue persists with Windows 10 winver 2004 (Build 19041.207)

  10. #10
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    I confirm this too. A fresh install of Windows won't work. I found some older versions of Sonic Studio 3 in drivers, but the problem is that the app keeps crashing and I have to find a compatible Nahimic driver for it. Maybe this will solve the issues with fh4...

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