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  1. #1261
    ROG Enthusiast Array
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    May 2018
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    While playing PUBG on Windows 11, sound suddenly decreases and amplify disappears in the control panel.
    Is there a solution to this?

    Before PUBG

    Click image for larger version. 

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    During on pubg runnig

    Click image for larger version. 

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    Last edited by gkhann; 04-22-2022 at 08:59 PM.

  2. #1262
    ROG Enthusiast Array
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    Quote Originally Posted by MoKiChU View Post
    Hi,

    - If you have an issue with drivers from this thread : Follow your CLEANUP process then install the drivers from your motherboard support page.
    - If you have an issue with drivers from your motherboard support page : Open a ticket with ASUS Support (and/or you can post in ROG Care - Hardware & Software Support section), they will forward to Realtek, A-Volute (SS3), Xperi (DTS) and/or Microsoft if they manage to reproduce your issue.
    Thanks for your attention.

    opened a topic in relevant section, if anyone has same problem, you can reach by clicking the --Link--.

  3. #1263
    New ROGer Array
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    Nov 2021
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    Quote Originally Posted by MoKiChU View Post
    Hi everyone,

    - Realtek Audio Drivers (UAD - ASUS ROG SS3 MB) :
    Drivers : 6.0.9336.1 WHQL [08/04/2022]


    Download : Link

    - Realtek Audio Drivers (UAD - ASUS ROG SS3-DTS MB) :
    Drivers : 6.0.9336.1 WHQL [08/04/2022]


    Download : Link

    - Realtek Audio Drivers (UAD - ASUS ROG/TUF/PRIME RTK MB) :
    Drivers : 6.0.9336.1 WHQL [08/04/2022]
    Download : Link

    - Realtek Audio Drivers (UAD - ASUS TUF/PRIME DTSX Ultra MB) :
    Drivers : 6.0.9336.1 WHQL [08/04/2022]


    Download : Link

    - Realtek Audio Drivers (UAD - ASUS TUF/PRIME DTS AP MB) :
    Drivers : 6.0.9336.1 WHQL [08/04/2022]


    Download : Link

    - Realtek Audio Drivers (UAD - ASUS TUF/PRIME DTS HPXv1 MB) :
    Drivers : 6.0.9336.1 WHQL [08/04/2022]


    Download : Link

    - Realtek Audio Drivers (UAD - ASUS TUF/PRIME DTS Custom MB) :
    Drivers : 6.0.9336.1 WHQL [08/04/2022]


    Download : Link


    Thread updated.
    How do I know what my MB is? I have ROG Zephyrus G15 GA503QS.413. @MoKiChu

  4. #1264
    ROG Guru: Orange Belt Array
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    Thank you, Mokichu.

  5. #1265
    New ROGer Array
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    May 2020
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    Hi Mokichu,
    Thank you very much for the help you provide, I do have a issue.

    I am using the z690-a gaming wifi d4,BIOS VERSION 1404, thus I am using the link of SS3 DTS you provided.
    After cleanup and install, I found that the Realtek audio control is not stalled automatically, I did try to manual install in MS shop but error occurred and the code is 0x803FB005.

    I do unblock the bondID of the ZIP and the result remained the same.

    could you please help me with this strange problem? thank you very much

    (FOLLOW UP:
    I have fixed the issue by downloading the link from another forum: the audio USB driver one. Although the Realtek audio control didn't auto install, I am able to manually install from MS shop.
    I have also update the audio Firmware by your advice, I think nothing further to do with it now. Once Again, Thank you very much for the Help!!)
    Last edited by lpf19sam; 05-11-2022 at 05:01 AM.

  6. #1266
    ROG Guru: White Belt Array
    Join Date
    Dec 2019
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    @MoKiChU Driver Updates

    [QUOTE=MoKiChU;863182]Hi everyone,


    - Realtek Audio Drivers (UAD - ASUS TUF/PRIME DTS HPXv1 MB) :
    Drivers : 6.0.9338.1 WHQL [12/04/2022]



    Thank you @MoKiChU. STAY WELL!

  7. #1267
    ROG Guru: White Belt Array Cliff S PC Specs
    Cliff S PC Specs
    MotherboardASUS ROG Maximus X Hero
    ProcessorIntel Core i9 9900K
    Memory (part number)F4-3866C18-8GTZR
    Graphics Card #1ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    MonitorBenQ BL2711U(4K) and a hp 27vx(1080p)
    Storage #1Samsung 960 EVO NVMe M.2 SSD
    Storage #2Samsung PM951 Client M.2 512Gb SSD
    CPU CoolerThermaltake Floe Riing RGB TT Premium-Edition 360mm
    CasePhanteks Enthoo Pro TG
    Power SupplyCorsair HX1000i
    Keyboard Trust GTX THURA
    Mouse Trust GTX 148
    Headset Plantronics Rig 500
    Headset/Speakers SHARP HT-SBW460 Dolby Atmos Soundbar
    OS Windows 10 Pro
    Network RouterFRITZ!Box 7490
    Accessory #1 Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR

    Join Date
    Nov 2020
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    Thank you @MoKiChU for the download

  8. #1268
    ROG Member Array pashaparfeny PC Specs
    pashaparfeny PC Specs
    Laptop (Model)Lenovo Tab 4 Plus TB-X704L 64 GB
    MotherboardASUS ROG STRIX B550-E GAMING
    ProcessorAMD Ryzen 7 3700X BOX
    Memory (part number)Kingston HyperX FURY Black HX430C15FB3K2/16
    Graphics Card #1Palit GeForce RTX 2060 Gaming Pro Drv516.59
    Graphics Card #2Palit GeForce RTX 3070 Ti GameRock Drv516.59 0.900v 1965mhz
    MonitorAOC 27" 27G2U5/BK
    Storage #1M.2 WD Black SN750 250 GB SSD
    Storage #2SSD WD Blue 500 GB [WDS500G2B0A]
    CPU CoolerGamer Storm CASTLE 240 RGB V2
    CaseAerocool Tor Pro
    Power SupplyToughpower GF1 ARGB 750W Gold - TT Premium Edition
    Keyboard Razer BlackWidow Chroma V2 Yellow Switch
    Mouse Razer Basilisk Ultimate & Charging Dock
    Headset Razer Blackshark V2 Pro
    Mouse Pad Razer Firefly V2
    Headset/Speakers Razer Blackshark V2 Pro
    OS Windows 10 Pro 20H2 19044.1620
    Network RouterROG Strix GS-AX3000
    Accessory #1 Case Fan: Aerocool Edge 14 PRO x7
    Accessory #2 Gamepad: Microsoft Xbox 360/PC

    Join Date
    May 2021
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    Thank you @MoKiChU for this great work!

  9. #1269
    ROG Guru: White Belt Array Bushmaster78FS PC Specs
    Bushmaster78FS PC Specs
    MotherboardASUS® ROG™ STRIX Z370-G Gaming (Wi-Fi AC)
    ProcessorIntel® Core™ i7-8700K Processor
    Memory (part number)Corsair DOMINATOR® PLATINUM Special Edition Torque 32GB
    Graphics Card #1ASUS® ROG™ STRIX GeForce RTX™ 2070 OC Edition 8GB
    Sound CardASUS® ROG™ SupremeFX 8-Channel High-Definition Audio CODEC S1220A (on-board)
    MonitorASUS® ROG™ Swift PG349Q Ultra-wide G-SYNC™ Gaming Monitor
    Storage #1Corsair Force Series™ MP510 480GB M.2 SSD
    Storage #2Seagate BarraCuda 500GB Internal Solid-State Drive
    CPU CoolerCorsair Hydro Series™ H55 Quiet CPU Cooler
    CaseCorsair Carbide Series™ 200R Compact ATX Case
    Power SupplyCorsair TX-M Series™ TX750M — 750-Watt 80 Plus® Gold Certified PSU
    Keyboard ASUS® ROG™ STRIX Flare
    Mouse ASUS® ROG™ Spatha
    Mouse Pad ASUS® ROG™ Strix Edge Vertical Gaming Mousepad
    Headset/Speakers Sony® SRS-D5100 5.1 Multimedia and Gaming Speaker System
    OS Windows 11 Pro
    Network RouterNETGEAR® Nighthawk® 5-Stream AX4200 Wi-Fi 6 Router (RAX43)
    Accessory #1 Meta Oculus Rift VR
    Accessory #2 ASUS® BW-16D1HT Blu-ray Writer
    Accessory #3 Thermaltake® Commander FT Touchscreen Fan Controller
    Bushmaster78FS's Avatar
    Join Date
    Mar 2019
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    Just installed 6.0.9338.1 and I noticed something strange, not really a big deal but just wanted to report anyway. When I do a speaker check with built-in Microsoft Sound app or Realtek Audio Console, When I click on a given speaker, the sound comes in after 3 seconds. Everything else works fine. I use external 5.1 speakers.

  10. #1270
    ROG Guru: Orange Belt Array
    Join Date
    Dec 2014
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    Thank you, Mokichu.

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