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  1. #1
    ROG Enthusiast Array
    Join Date
    Dec 2016

    Asus Maximus Extreme Z690 - USB Device Error Failed

    I am having an issue with the following and I can't find the driver responsible to resolve this issue.

    I need help with this one, can't figure it out.

    System Details:
    Windows 11 Pro - 64bit
    Motherboard: Asus Maximus Extreme Z690
    Processor: Intel 12900k
    GPU: Asus Strix OC 3090
    Memory: 32GB Corsair Dominator 5200Mhz

    Failed Driver for USB Unknown Device

    Device Type: Universal Serial Bus controllers
    Manufacturer: (Standard USB Host Controller)
    Location: Port_#0004.Hub_#0007

    Device Status:
    Windows has stopped this device because it has reported problems. (Code 43)

    A request for the USB device descriptor failed.

    Device Instance Path:

    Driver Problem Description:
    A request for the USB device descriptor failed.

    Device USB\VID_0000&PID_0002\6&2ab426aa&0&4 was configured.

    Driver Name: usb.inf
    Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
    Driver Date: 06/21/2006
    Driver Version: 10.0.22000.1
    Driver Provider: Microsoft
    Driver Section: BADDEVICE.Dev.NT
    Driver Rank: 0xFF0000
    Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
    Device Updated: false
    Parent Device: USB\VID_05E3&PID_0610\5&2cf64626&0&10

  2. #2
    ROG Enthusiast Array theroc44 PC Specs
    theroc44 PC Specs
    MotherboardZ690 Extreme
    Processor12900k 5.0GHZ
    Memory (part number)XPG 32GB Lancer DDR5 5200 MHz CAS 38
    Graphics Card #1EVGA 2080 ti FTW hybrid
    Sound CardCreative Soundblaster Zx
    MonitorAsus Rog Swift PG27UQ
    Storage #1Samsung 980pro 2tb
    Storage #2WD SN850 2tb
    CPU CoolerMSI Meg Coreliquid 280r
    CaseCoolermaster C700p Black Edition
    Power SupplyASUS Rog Thor 1200 Certified 1200W Fully-Modular RGB
    Keyboard Logictech G910
    Mouse Logictech G903
    Headset Logictech G935
    Mouse Pad Logictech Lightning Pad
    Headset/Speakers Logictech Z906
    OS Windows 10 Professional
    theroc44's Avatar
    Join Date
    May 2015

    Try the windows update optional list see if anything there is what you need. When I upgraded to the 6950x from 5930k I had a USB error too. It was fixed with that.

    PS- its called intel driver support assistant, not saying it will fix it but... ya never know
    Last edited by theroc44; Yesterday at 06:18 AM.

  3. #3
    Administrator Array Silent Scone@ROG's Avatar
    Join Date
    Mar 2016

    Aside from attempting to use the assistant, best to plug in each of one's peripherals/USB Devices until the error is visible within Device Manager to isolate the device.

  4. #4
    ROG Guru: Green Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD NVMe Samsung 970 EVO Plus 500GB
    Storage #2SSD NVMe Samsung 960 EVO 250GB | SSD NVMe Corsair Force MP510 240GB | SSHD AHCI Seagate FireCuda 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard Logitech G413
    Mouse Logitech G502
    Headset/Speakers Logitech Z333
    OS Windows 11 Pro 21H2/CO/22000.x
    MoKiChU's Avatar
    Join Date
    Aug 2013


    Update your USB PD Controller Firmware :

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