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  1. #971
    New ROGer Array
    Join Date
    Oct 2021
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    Sonic Studio 3 does not work

    Please tell me which audio driver to install for the motherboard of the Asus Strix Z270E Gaming. I tried all versions, but Sonic Studio 3 does not start, an error - The current system is not supported, or the audio driver is installed incorrectly. TIMEOUT."
    Installation and removal was carried out according to the instructions.
    Audio output is carried out to the monitor via the Nvidia audio driver.
    Windows 10 Pro 21H1 OS.

  2. #972
    ROG Member Array
    Join Date
    Dec 2013
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    I have a ROG Maximux X Hero - is this a SS3 motherboard?

    can i also install the basic RTK driver if i don't want SS3? what's the advantage to SS3 - just fx, equalizer, etc?

  3. #973
    ROG Junior Member Array
    Join Date
    Oct 2021
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    ASUS ROG STRIX B550-F GAMING
    which driver should i use?

  4. #974
    New ROGer Array Orodruin PC Specs
    Orodruin PC Specs
    MotherboardASUS ROG Crosshair VIII Hero
    ProcessorAMD Ryzen 9 5900X
    Memory (part number)GSkill TridentZ RGB 4x16GB F4-3200C16D-64GTZR
    Graphics Card #1EVGA Geforce RTX3070TI FTW3
    MonitorAsus TUF Gaming VG279QM
    Storage #1Adata XPG SX8200 Pro 1TB
    Storage #2Adata XPG SX8200 Pro 512GB
    CPU CoolerAsus ROG Strix LC360
    CaseBe Quiet Silent Base 802 White
    Power SupplyBe Quiet! BN284 STRAIGHT POWER 11 80+ Gold 850w
    Keyboard Asus ROG Strix Scope
    Mouse Asus ROG Gladius II Core
    OS Windows 10 Pro

    Join Date
    Jul 2019
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    10
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    Unhappy

    I did a clean install of Windows. But sonic studio crashes. It won't open.
    It crashes even though I did everything as you said.
    Is the driver you published compatible with the latest windows updates?
    What would you suggest I do?

  5. #975
    New ROGer Array
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    Oct 2019
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    21
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    4

    Windows 11 Sound Cutting Out Issue

    Hey!

    Decided to go with clean Win11 install and used Driver Store Explorer to remove all pre-installed drivers out of the new system.

    Issue is - the new 9238 driver gives me sound cutting out issue on Win11 - happens with both system and various application sounds quite frequently.
    Installed Win10 - no repro.

    Mobo - z390 Maximus Hero.

    Could someone please share if you've encountered something similar and if yes, is there something I can try to do to fix it?

    Many thanks in advance!

  6. #976
    New ROGer Array Falcongrey PC Specs
    Falcongrey PC Specs
    MotherboardROG Strix X570-F
    ProcessorRyzen 7 3700X
    Graphics Card #1EVGA GeForce RTX 2070 XC ULTRA, OVERCLOCKED, 2.75
    MonitorWhich One? (have 4)
    CPU CoolerWraith Prism
    Keyboard Logitech G510
    Mouse Logitech G502
    Headset Logitech G35
    Mouse Pad 3M
    Falcongrey's Avatar
    Join Date
    Jul 2017
    Reputation
    10
    Posts
    2

    Question Windows 11 issues with SS3

    Quote Originally Posted by CombinE54 View Post
    Hey!

    Decided to go with clean Win11 install and used Driver Store Explorer to remove all pre-installed drivers out of the new system.

    Issue is - the new 9238 driver gives me sound cutting out issue on Win11 - happens with both system and various application sounds quite frequently.
    Installed Win10 - no repro.

    Mobo - z390 Maximus Hero.

    Could someone please share if you've encountered something similar and if yes, is there something I can try to do to fix it?

    Many thanks in advance!
    I've gone with a clean install of Windows 11 Pro, did the driver store explorer, SS3 Cleaner, even Display Driver Uninstaller's Realtek cleanup with Driver Store Explorer to ensure everything was gone then followed up to ensure all folders were gone too (all while in safe mode). Then reinstalled latest ROG SS3 with DTS drivers for my system, Rog Strix x570-F Gaming. Windows 11 Pro immediately found and installed from the Microsoft Store Realtek Audio Console and Sonic Studio 3.

    Issue having is while watching movies or playing games, random system hang. This only happens while Sonic Studio 3 / SS3 drivers are installed. If I install the realtek drivers without SS3 this issue does not occur, however I lose my surround sound (thanks ASUS!)...

    System worked perfect prior to Upgrade to Windows 11 Pro.

    Any suggestions?

    Having an

  7. #977
    New ROGer Array Falcongrey PC Specs
    Falcongrey PC Specs
    MotherboardROG Strix X570-F
    ProcessorRyzen 7 3700X
    Graphics Card #1EVGA GeForce RTX 2070 XC ULTRA, OVERCLOCKED, 2.75
    MonitorWhich One? (have 4)
    CPU CoolerWraith Prism
    Keyboard Logitech G510
    Mouse Logitech G502
    Headset Logitech G35
    Mouse Pad 3M
    Falcongrey's Avatar
    Join Date
    Jul 2017
    Reputation
    10
    Posts
    2

    Quote Originally Posted by Orodruin View Post
    I did a clean install of Windows. But sonic studio crashes. It won't open.
    It crashes even though I did everything as you said.
    Is the driver you published compatible with the latest windows updates?
    What would you suggest I do?
    You may find a fix to this is finding an offline copy of DirectX installer and running it to ensure your DirectX is fully installed. Often, if you have Steam installed, look for your Steamworks Common Redistributable (under tools) and browse the file location you may find them there. Microsoft doesn't provide them on their site anymore sadly.

  8. #978
    ROG Enthusiast Array Cliff S PC Specs
    Cliff S PC Specs
    MotherboardASUS ROG Maximus X Hero
    ProcessorIntel Core i9 9900K
    Memory (part number)F4-3866C18-8GTZR
    Graphics Card #1ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    MonitorBenQ BL2711U(4K) and a hp 27vx(1080p)
    Storage #1Samsung 960 EVO NVMe M.2 SSD
    Storage #2Samsung PM951 Client M.2 512Gb SSD
    CPU CoolerThermaltake Floe Riing RGB TT Premium-Edition 360mm
    CasePhanteks Enthoo Pro TG
    Power SupplyCorsair HX1000i
    Keyboard Trust GTX THURA
    Mouse Trust GTX 148
    Headset Plantronics Rig 500
    Headset/Speakers SHARP HT-SBW460 Dolby Atmos Soundbar
    OS Windows 10 Pro
    Network RouterFRITZ!Box 7490
    Accessory #1 Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR

    Join Date
    Nov 2020
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    90
    Posts
    45

    Thanks MoKiChU

  9. #979
    ROG Enthusiast Array
    Join Date
    Dec 2019
    Reputation
    97
    Posts
    62

    @MoKiChU Driver Updates

    [QUOTE=MoKiChU;845336]Hi everyone,

    - Realtek Audio Drivers (UAD - ASUS TUF/PRIME DTS HPXv1 MB) :
    Drivers : 6.0.9250.1 WHQL [12/10/2021]


    Thank you again @MoKiChU. You are appreciated. STAY WELL!

  10. #980
    ROG Enthusiast Array pete_agreatguy PC Specs
    pete_agreatguy PC Specs
    MotherboardROG Crosshair Hero 7 (VII) x470
    ProcessorAMD Ryzen 3700X
    Memory (part number)F4-3600C16D-16GTZ (G Skill 2x8GB 3600MHz)
    Graphics Card #1EVGA GTX1080 SC GAMING 8GB (08G-P4-6183-KR)
    Sound Cardonboard
    MonitorSamsung S27D390 27"
    Storage #1Corsair MP510 480GB, Samsung 860 Evo 1TB
    Storage #2Crucial MX500 2TB, WD Gold 8TB
    CPU CoolerNoctua NH-D15S
    CasePhanteks Enthoo Pro TG
    Power SupplySeasonic FOCUS 850W Plat.
    Keyboard Zalman ZM-K300M
    Mouse Razor Deathadder v2
    Headset Plantronics Gamecom 788
    Headset/Speakers Creative Inspire T20
    OS Windows 10 x64 Pro
    Accessory #1 Logitech G29, TM T-LCM Pedals, TrackIR Pro
    Accessory #2 Canon MG5750 AIO wireless Printer
    pete_agreatguy's Avatar
    Join Date
    Oct 2019
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    25

    Hi all,

    If I have the AMD ROG Crosshair Hero VII (Hero 7), am I right in identifying that I require Realtek Audio Drivers (UAD - ASUS ROG/TUF/PRIME RTK MB)?

    Thank you in advanced for your aid

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