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  1. #711
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    Talking Realtek Audio HP Reverb G2

    @MoKiChU ... First off, thank you very much for your stellar work here, I found this thread at the back end of last year after a new build with the Crosshair Hero VIII (WiFi), and I am absolutely certain I would have taken the PC outback and smashed it with a hammer if it wasn't for the drivers here and this thread! I cannot actually express my thanks enough to you my good sir!

    I kinda don't want to ask this question, because if the threads I've read over the last week are anything to go by, then the HP Reverb is such a broken piece of kit, that there is probably very little that anyone can do to help, but I figured that I sort of have an obligation to post something about my recent failed experience, because it seems to be relevant to the Realtek drivers in some sense, (I think)!

    Yes, the HP Reverb G2, which apparently also uses Realtek, is probably a dreaded topic at the moment. I currently have an open ticket with HP for a replacement cable, (in the queue for a piece of eternal string, yes, I know) ... BUT, this is the story and an explanation as to why I've posted this here.

    So I get this new headset, go through all the same issues almost everyone else has had, can't get it connected to begin with, experiencing various errors in WMR, then HP send me a USB hub, that works for 2 days, but I can't get any sound through the headset. So I follow the thread trail and go about trying to connect it in different USB ports with no joy. I then figure I'll roll back to the basic Realtek driver to see if that makes a difference,, (after removing SS3 and all the jazz, because I've become fairly efficient at the removal and clean reinstall process, thanks to this thread and SS3 crashing after any new sound device is added). But after that the Reverb HMD just dies altogether. No connection to WMR at all, (hence the ticket for a new cable because now I'm being notified of a USB not recognised error in Windows 10, rather than just the limited connection issues I had before).

    This was all at the weekend just gone, then I got to thinking today, are third-party audio drivers compatible with that device anyway? Or would they supersede the anticipated drivers in the same way that I think they do with the innate drivers that Windows installs at installation? It would be helpful to know, because it'll be one of the things I can tick off the list when the new cable (eventually) arrives, and it'll help me decide which audio drivers I should install, and whether getting audio directly from the device is just something that can't be done at the moment (I'm new to this by the way, as you can probably tell by my long rambling way of explaining things).

    Apparently there is known USB compatibility issue with x570 MBs and the HP Reverb, (and no, I didn't find that out until spending the cash). But if that's the case, should I just scrap trying to use the sound from the onboard headset and stick with these drivers? Or go the other way and scrap the MB's SS3 / SR3 / DTS and use the official drivers? ... (Or should I do what I actually want to do and take the fecking chunk of annoying expensive materials outside, then have 5 minutes of total carnage before moving to live in a tree house for the rest of forever in deep regret ... that last bit was rhetorical by the way)!

    Any thoughts or guidance on this issue from anyone would be very welcome! Thank you. I am also prepared for responses that tell me that I have a fundamental misunderstanding of these devices and their associated software, because I can also be a bit thick, I'm not a developer, or a tech specialist, just someone that likes to shoot virtual things and generally. fumble around with technology that far exceeds my own capabilities!

  2. #712
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    Dec 2011
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    Quote Originally Posted by MoKiChU View Post
    Hi,

    You have an ASUS ROG SS3|DTS Sound Unbound Intel motherboard with ALC408x codec, so :

    You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Intel MB) from the first post of this thread : [DRIVERS] Realtek USB Audio (MB | Intel 5xx & AMD TRX40)

    Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.
    Awesome thanks for clearing that up !!!!!

  3. #713
    ROG Guru: Orange Belt Array
    Join Date
    Dec 2017
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    hi all,

    I just installed a new Realtek UWP that landed on my Z370 page.
    The installation seems silent though, after saying installing for a few minutes, the window is gone and no restart request or confirmation, hence i rebooted manually after waiting 1-2 minutes.

    i guess thats normal?
    i saw that the driver and UWP UI were updated by checking the version.

  4. #714
    ROG Junior Member Array
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    Oct 2018
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    Thanks so much for this! I'm a bit of a newbie. I have TUF GAMING Z490-PLUS (WI-FI). Which ones should I download? The ones on the support page are a bit outdated. Thanks!

  5. #715
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    Hi, I have a Z370-H ROG MB and I've been struggling with the audio drivers for 3 years.
    Previously I had a Extreme Z77 ASRock motherboard which I could use discord with speakers and a desktop mic, no one would hear what my speakers were playing, (Acoustic Echo Cancellation was working awesome). But as soon as I upgraded to this new PC and new motherboard it became a nightmare, and I couldn't use speakers + microphone anymore, my mic would pick up everything my speakers were playing.
    I used your drivers and now it's working again, I finally can use speakers + microphone on discord again. Thank you so much.

    So I'm a little curious, what are those drivers? Did u make them custom? What are the differences from the official Asus drivers?

  6. #716
    New ROGer Array bob39611 PC Specs
    bob39611 PC Specs
    MotherboardAsus TUF Gaming x570-Plus
    ProcessorAMD Ryzen 9 5900x
    Memory (part number)32GB 3600Mhz CL18 Corsair Vengeance (2x 16GB)
    Graphics Card #1AMD Radeon RX 6800 XT (SAPPHIRE NITRO+)
    MonitorAOC CU34G2X - 34" 3440x1440@144hz
    Storage #1WDC SN550 1TB SSD NVME (pcie 3.0)
    Storage #2Samsung 850 Pro 1TB SSD SATA
    CPU CoolerFractal Celsius+ S24 Prisma AIO
    CaseFractal Meshify C
    Power SupplySuper Flower Leadex III Gold 850w
    Keyboard Royal Kludge RKS108 Retro Caps
    Headset/Speakers Edifier R1280T Bookshelf
    OS Win10 Ubuntu Dual Boot

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    Feb 2021
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    Quote Originally Posted by spinalgt View Post

    So I'm a little curious, what are those drivers? Did u make them custom? What are the differences from the official Asus drivers?
    That's the cool thing about the drivers MoKiChU puts out, they are "official" Realtek drivers. The thing is that Asus about once per year updates the audio drivers on its support site that it gets from Realtek. Even though Realtek is constantly updating the drivers available to Asus, but Realtek doesn't publicly put out drivers. So we're normally at the mercy of Asus to update what's available to us.

    So MoKiChU goes out and finds the newest, official, signed, realtek drivers from other mobo manufacturers and his secret sources, and re-packages them up to release for us Asus Realtek users that don't get regular updates from our Mobo mfg directly!

    HUGE THANKS TO MoKiChU as always for packaging these up!

  7. #717
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    Thank you for these drivers!

    A few days ago, my DTS Sound Unbound app started constantly spamming me with annoying notifications in my Windows tray saying "DTS:X Ultra enabled".

    Has anyone else had this? It's very annoying.

  8. #718
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    Mar 2021
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    Quote Originally Posted by AHappySmile View Post
    Thank you for these drivers!

    A few days ago, my DTS Sound Unbound app started constantly spamming me with annoying notifications in my Windows tray saying "DTS:X Ultra enabled".

    Has anyone else had this? It's very annoying.
    Yes same here

  9. #719
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    Quote Originally Posted by AHappySmile View Post
    Thank you for these drivers!

    A few days ago, my DTS Sound Unbound app started constantly spamming me with annoying notifications in my Windows tray saying "DTS:X Ultra enabled".

    Has anyone else had this? It's very annoying.

    Update your DTS Sound Unbound to latest 2021.2.6.0 and this should fix it.

  10. #720
    New ROGer Array Minh Le PC Specs
    Minh Le PC Specs
    Laptop (Model)ROG Strix GL753VE
    MotherboardROG Z490 - E Gaming
    ProcessorIntel Core I7 10700KA
    Memory (part number)CMW16GX4M2E3200C16
    Graphics Card #1ROG Strix RTX 3080 O10G - Gaming
    MonitorLG 27GL850-B.ATV
    Storage #1WDS250G3X0C
    Storage #2Exceria LTC10Z240GG8
    CPU CoolerCorsair iCUE H115i RGB PRO XT
    CaseCorsair iCUE 465X RGB
    Power SupplyROG THOR 850W
    Keyboard Razer BlackWidow Chroma V2
    Mouse Razer DeathAdder Elite
    Headset Razer Kraken 7.1 Chroma V2
    Mouse Pad Razer Firefly Cloth Edition
    Headset/Speakers Logitech Z313 2.1
    OS Windows 10 21H1 build 19043.1052

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    Quote Originally Posted by Lord Zog View Post
    Update your DTS Sound Unbound to latest 2021.2.6.0 and this should fix it.
    Latest 2021.2.6.0 and it still exist

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