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09-18-2020 06:47 AM #361
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09-18-2020 07:46 PM #362
Jesseinsf PC Specs Laptop (Model) N/A Motherboard ASUS ROG Maximus XI Extreme (Z390) Processor Intel Core i9 9900K Memory (part number) Corsair CMW128GX4M4E3200C16 - 128GB (4x32) Graphics Card #1 NVIDIA - GeForce RTX 2080 Ti FE Sound Card Creative Labs Sound Blaster AE-9 Monitor Samsung 32" UH750 QLED UHD Monitor Storage #1 Samsung 980 Pro M.2 PCIe SSD 1TB Storage #2 Samsung 970 Pro M.2 PCIe SSD 1TB CPU Cooler Lian Li Galahad 360 (3x Uni fan SL120) Case Lian Li PC-011 Dynamic XL (ROG Certified) Power Supply Cooler Master V1200 Platinum Keyboard RAZER HUNTSMAN ELITE - LINEAR OPTICAL SWITCH (Red) w/ PBT Keycaps Mouse Razer Basilisk Ultimate with Charging Dock Headset Bowers and Wilkins P9 Signature Mouse Pad Razer Vespula V2 Mousepad Headset/Speakers Creative GigaWorks T40 Series II OS Windows 10 Pro for Workstations Network Router ROG Rapture GT-AC5300 Accessory #1 Microsoft Xbox Elite Wireless Controller Series 2 Accessory #2 2x Logitech BRIO ULTRA HD PRO WEBCAM Accessory #3 7 Uni Fan SL120 fans for PC case
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09-18-2020 08:09 PM #363
HGnDC PC Specs Motherboard ASUS ROG Strix Z390-E Processor Intel i7-8700K Memory (part number) CMK32GX4M2A2666C16 Graphics Card #1 EVGA GeForce GTX 1070 Ti 8 GB FTW ULTRA SILENT Sound Card onboard Monitor Dell UltraSharp UP3017 Storage #1 Samsung 960 EVO 500 GB M.2-2280 SSD Storage #2 Western Digital Black 6TB WD6003FZBX CPU Cooler Cryorig H7 Case Fractal Design -Define R6 Gunmetal TG ATX Power Supply SeaSonic FOCUS Plus Gold 650 W 80+ Keyboard Logitech K780 Mouse Logitech MX Master 25 Headset/Speakers PreSonus Eris E3.5 OS Windows 10 Ver. 1909 Build 18363 Network Router Ubee UBC1301
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Mr. MoKiChU--
My motherboard is the ROG STRIX Z390-E Gaming running Windows 10 ver. 1909.
The audio driver now installed is ver. 6.0.1.8666 dated 03/26/2019. I believe this might be the generic Realtek driver; the driver on ASUS’s support site for my MB has the same version number but a different date: 06/17/2019.
The audio on the computer is functional (sounds and music play), but I cannot start either Sonic Radar III or Sonic Studio III--I receive the error message “current system not supported or audio driver has not been properly installed”.
Based on my study of this issue on this forum, I believe I need to download and install ver. 6.0.9013.1 dated 08/25/2020, closely following the cleanup/install/update process you have prescribed.
HOWEVER, there is one possibly complicating issue: in January I had a problem with the service "NahimicSvc32.exe", which was repeatedly and unsuccessfully trying to load. It caused the swirling blue circle next to the cursor to appear every five seconds. The Event Viewer also had a long list of "faulting app" instances for "NahimicSvc32.exe." Therefore I have kept this service disabled.
My questions are, 1) have I identified the correct driver for my MB, and 2) if I carefully follow the cleanup/install/update process will the Nahimic service issue reappear?
Thank you very much for your assistance.
--HowardLast edited by HGnDC; 09-18-2020 at 08:14 PM.
ASUS ROG Strix Z390-E | Intel i7-8700K | Corsair Vengeance LPX 32 GB DDR4-2666 | EVGA GeForce GTX 1070 Ti 8 GB FTW ULTRA SILENT | Samsung 960 EVO 500 GB M.2-2280 SSD | Western Digital Black 6TB | Cryorig H7 | Fractal Design Define R6 Gunmetal TG ATX | SeaSonic FOCUS Plus Gold 650 W 80+ | Windows 10 Pro 64-bit
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09-18-2020 10:59 PM #364
Dude1070 PC Specs Motherboard ROG Grosshair VII Hero Processor R9 3900X Memory (part number) 16 GB G.SKILL TRIDENT Z 3600 F4-3600C15D-16GTZ Graphics Card #1 MSI GAMING X GTX 1080 Ti Sound Card Onboard Monitor LG 32GK650F-B 32" QHD Gaming Monitor 144HzASUS V32AQ (2560X1440) Storage #1 Samsung SSD 970 EVO+ 500GB Storage #2 SSPC 1 TBS AMSUNG SSD EVO 850 500GB CPU Cooler Liquid Greezer II 240 Case Thermaltake C36 Power Supply EVGA Supernova 850GS Keyboard Logitech G510s Mouse Logitech G502 Proteus Spectrum Headset Cerberus V2 Headset/Speakers Logitech Z506 Surround Sound Home Theater Speakers OS W10 Pro X64
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I was getting the Bluescreen when selecting playback two different audio streams simultaneously.
The fix that worked for me was to follow the initial cleanup instruction, leave my headphones unplugged. The booted back up, audio working on speakers, the go to enable two different audio streams simultaneously and it again picked up headphones and worked.
Hope that works for you too.Last edited by Dude1070; 09-18-2020 at 10:59 PM. Reason: grammar
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09-19-2020 06:19 AM #365
MoKiChU PC Specs Motherboard ASUS ROG Strix Z370-F Gaming Processor Intel Core i7-8700K Memory (part number) Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB) Graphics Card #1 ASUS ROG Strix GTX 1080 Ti OC Monitor ASUS ROG Strix XG35VQ Storage #1 SSD Samsung 970 EVO Plus 500GB Storage #2 SSD Samsung 960 EVO 250GB | SSD Corsair MP510 240GB | SSHD Seagate 2TB CPU Cooler Cooler Master ML240L RGB Case BitFenix Enso Power Supply Corsair TX850M (850W) Keyboard Logitech G413 Mouse Logitech G502 Mouse Pad PECHAM MPad-XXL Headset/Speakers Logitech Z333 OS Windows 10 64 bit 20H2/VB/19042.x
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- Aug 2013
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Hi,
You have an ASUS ROG SS3 motherboard, so :
You need Realtek Audio Drivers (UAD - ASUS ROG SS3 MB) from the first post of this thread.
In addition, in order to fix your Nahimic issue :
- Follow scrupulously your CLEANUP process
- Use this SS3 Cleaner tool (Right click on "A-Volute_SS3_Cleanup.exe" > Run as administrator) then restart your PC
- Follow scrupulously your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process
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09-19-2020 10:01 AM #366
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- Apr 2020
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I'm experiencing an annoying issue when selecting "playback two different audio streams simultaneously" from advanced settings in Realtek Audio Console. Every time i plug/unplug headphones Amplify Level goes automatically back to Extreme, even though I set it to Performance both for Speakers and for Headphones. First time I noticed this it scared the hell out of me because at maximum volume sound coming from my speakers was too loud and distorted. How can I fix this? I followed scrupoulously the cleanup and install processes, both with latest and second to last drivers, but nothing changed. Motherboard is Maximus XII Extreme.
EDIT Ok, this happens even when "playback two different audio streams simultaneously" is NOT selected, but randomly and only when I unplug headphones! This is really irritating, if I revert to ASUS website Drivers for my mobo can I hope the issue will disappear?
EDIT 2: so, it looks like the impedance sensor automatically sets the amplify level according to the device characteristics in terms of impedance, indeed. Isn't there a way to fix what a user wants to be set?Last edited by Swordmaster512; 09-19-2020 at 11:27 AM.
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09-19-2020 07:50 PM #367
HGnDC PC Specs Motherboard ASUS ROG Strix Z390-E Processor Intel i7-8700K Memory (part number) CMK32GX4M2A2666C16 Graphics Card #1 EVGA GeForce GTX 1070 Ti 8 GB FTW ULTRA SILENT Sound Card onboard Monitor Dell UltraSharp UP3017 Storage #1 Samsung 960 EVO 500 GB M.2-2280 SSD Storage #2 Western Digital Black 6TB WD6003FZBX CPU Cooler Cryorig H7 Case Fractal Design -Define R6 Gunmetal TG ATX Power Supply SeaSonic FOCUS Plus Gold 650 W 80+ Keyboard Logitech K780 Mouse Logitech MX Master 25 Headset/Speakers PreSonus Eris E3.5 OS Windows 10 Ver. 1909 Build 18363 Network Router Ubee UBC1301
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- Dec 2018
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Thank you for your prompt reply. May I ask for a quick clarification?
One of the instructions in your cleanup process is to uninstall "Realtek Audio Control." I do not have a program called exactly that, but I do have one called "Realtek Audio Console." (Please see the included screenshot.) Are they the same? Should I remove the Console as part of the cleanup?
Thanks.
ASUS ROG Strix Z390-E | Intel i7-8700K | Corsair Vengeance LPX 32 GB DDR4-2666 | EVGA GeForce GTX 1070 Ti 8 GB FTW ULTRA SILENT | Samsung 960 EVO 500 GB M.2-2280 SSD | Western Digital Black 6TB | Cryorig H7 | Fractal Design Define R6 Gunmetal TG ATX | SeaSonic FOCUS Plus Gold 650 W 80+ | Windows 10 Pro 64-bit
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09-19-2020 11:28 PM #368
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Which one do i need for x570-e
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09-20-2020 05:06 AM #369
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- Dec 2019
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B350f
hello and many thanks for your work, i have a B350F and no sound on 5.1 only LR speakers on 2.1 whitout subwoofer sound, already installed the UAD - ASUS ROG/PRIME/TUF but can't install the Realtek Audio Control error 0x803FB005 should install sound studio instead?
Windows 10 Pro 2004, 19041.508
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09-20-2020 09:31 AM #370
dfaovred PC Specs Motherboard ASUS Rog Strix Z390-F Gaming Processor Intel i5 8600K Memory (part number) 32GB HyperX Predator RGB DDR4 3200MHz Graphics Card #1 ASUS Rog Strix 1070 OC Storage #1 Samsung 970 EVO Plus 500GB M.2 NVMe Storage #2 Samsung 860 EVO 2TB CPU Cooler NZXT Kraken X52 Case NZXT H440 Power Supply Corsair HX850 Keyboard HyperX Alloy Elite RGB Mouse Logitech G403 Headset HyperX Cloud II Mouse Pad HyperX Headset/Speakers Corsair SP2500 OS Windows 10 (2004)
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