[DRIVERS] Realtek Audio (MB | Intel 2xx/3xx/4xx/5xx & AMD 3xx/4xx/5xx)

[Goofee79]

Anyone having an issue with the last two driver versions (9008 and 9013) and the 2H20 beta release of Win 10? Seems to be a change in RTKVHD64.sys that has it crashing Windows with system service exceptions for me. I already had an earlier driver version installed and did just the update and it caused windows to crash immediately and then continually on boot because of that file, even safe mode wasn't safe. Ultimately I had to use console to delete the file directly from the drivers folder just to get the computer working again. Even tried a clean install of 9013 after, which worked, but then when splitting the front and rear audio streams in advanced options, insta-crash with the same exception. But at least it would boot fine. This was odd because the 8984 release works just fine. Something changed and this beta no likey. Hopefully they work it out soonish the beta is almost over from what I hear.

Anyone got them install on 2H20 with no issues? Maybe its just my system.

I had the same problem as you, so still running 9003 drivers.

[Jesseinsf]

I had the same problem as you, so still running 9003 drivers.

Do you mean Windows 10 2004 (20H2), if so then I have no issues.

[HGnDC]

Mr. MoKiChU--

My motherboard is the ROG STRIX Z390-E Gaming running Windows 10 ver. 1909.

The audio driver now installed is ver. 6.0.1.8666 dated 03/26/2019. I believe this might be the generic Realtek driver; the driver on ASUS’s support site for my MB has the same version number but a different date: 06/17/2019.

The audio on the computer is functional (sounds and music play), but I cannot start either Sonic Radar III or Sonic Studio III--I receive the error message “current system not supported or audio driver has not been properly installed”.

Based on my study of this issue on this forum, I believe I need to download and install ver. 6.0.9013.1 dated 08/25/2020, closely following the cleanup/install/update process you have prescribed.

HOWEVER, there is one possibly complicating issue: in January I had a problem with the service "NahimicSvc32.exe", which was repeatedly and unsuccessfully trying to load. It caused the swirling blue circle next to the cursor to appear every five seconds. The Event Viewer also had a long list of "faulting app" instances for "NahimicSvc32.exe." Therefore I have kept this service disabled.

My questions are, 1) have I identified the correct driver for my MB, and 2) if I carefully follow the cleanup/install/update process will the Nahimic service issue reappear?

Thank you very much for your assistance.

--Howard

[Dude1070]

I had the same problem as you, so still running 9003 drivers.

I was getting the Bluescreen when selecting playback two different audio streams simultaneously.

The fix that worked for me was to follow the initial cleanup instruction, leave my headphones unplugged. The booted back up, audio working on speakers, the go to enable two different audio streams simultaneously and it again picked up headphones and worked.

Hope that works for you too.

[MoKiChU]

Mr. MoKiChU--

My motherboard is the ROG STRIX Z390-E Gaming running Windows 10 ver. 1909.

The audio driver now installed is ver. 6.0.1.8666 dated 03/26/2019. I believe this might be the generic Realtek driver; the driver on ASUS’s support site for my MB has the same version number but a different date: 06/17/2019.

The audio on the computer is functional (sounds and music play), but I cannot start either Sonic Radar III or Sonic Studio III--I receive the error message “current system not supported or audio driver has not been properly installed�.

Based on my study of this issue on this forum, I believe I need to download and install ver. 6.0.9013.1 dated 08/25/2020, closely following the cleanup/install/update process you have prescribed.

HOWEVER, there is one possibly complicating issue: in January I had a problem with the service "NahimicSvc32.exe", which was repeatedly and unsuccessfully trying to load. It caused the swirling blue circle next to the cursor to appear every five seconds. The Event Viewer also had a long list of "faulting app" instances for "NahimicSvc32.exe." Therefore I have kept this service disabled.

My questions are, 1) have I identified the correct driver for my MB, and 2) if I carefully follow the cleanup/install/update process will the Nahimic service issue reappear?

Thank you very much for your assistance.

--Howard

Hi,

You have an ASUS ROG SS3 motherboard, so :

You need Realtek Audio Drivers (UAD - ASUS ROG SS3 MB) from the first post of this thread.

In addition, in order to fix your Nahimic issue :

- Follow scrupulously your CLEANUP process
- Use this SS3 Cleaner tool (Right click on "A-Volute_SS3_Cleanup.exe" > Run as administrator) then restart your PC
- Follow scrupulously your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process

[Swordmaster512]

I'm experiencing an annoying issue when selecting "playback two different audio streams simultaneously" from advanced settings in Realtek Audio Console. Every time i plug/unplug headphones Amplify Level goes automatically back to Extreme, even though I set it to Performance both for Speakers and for Headphones. First time I noticed this it scared the hell out of me because at maximum volume sound coming from my speakers was too loud and distorted. How can I fix this? I followed scrupoulously the cleanup and install processes, both with latest and second to last drivers, but nothing changed. Motherboard is Maximus XII Extreme.

EDIT Ok, this happens even when "playback two different audio streams simultaneously" is NOT selected, but randomly and only when I unplug headphones! This is really irritating, if I revert to ASUS website Drivers for my mobo can I hope the issue will disappear?

EDIT 2: so, it looks like the impedance sensor automatically sets the amplify level according to the device characteristics in terms of impedance, indeed. Isn't there a way to fix what a user wants to be set?

[HGnDC]

Thank you for your prompt reply. May I ask for a quick clarification?

One of the instructions in your cleanup process is to uninstall "Realtek Audio Control." I do not have a program called exactly that, but I do have one called "Realtek Audio Console." (Please see the included screenshot.) Are they the same? Should I remove the Console as part of the cleanup?

Thanks.

[FlufflePuff1337]

Which one do i need for x570-e

[lewatoto]

hello and many thanks for your work, i have a B350F and no sound on 5.1 only LR speakers on 2.1 whitout subwoofer sound, already installed the UAD - ASUS ROG/PRIME/TUF but can't install the Realtek Audio Control error 0x803FB005 should install sound studio instead?

Windows 10 Pro 2004, 19041.508

[dfaovred]

Thank you for your prompt reply. May I ask for a quick clarification?

One of the instructions in your cleanup process is to uninstall "Realtek Audio Control." I do not have a program called exactly that, but I do have one called "Realtek Audio Console." (Please see the included screenshot.) Are they the same? Should I remove the Console as part of the cleanup?

Thanks.

Yes that is the correct one, just different wording. There is only one console/panel.