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ROG G531GT screen blank during BIOS update.

iamaryan21
Level 7

‎04-20-2020 12:55 PM - last edited on ‎03-05-2024 08:05 PM by Community Admin

Hey guys, my ROG G531GT was working fine and suddenly it had this BIOS update. Though the update was successful but after the update the laptop never started. The screen went blank not even the ROG logo is coming up. Only the lightings are coming up.
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3 REPLIES 3

jdfrench3
Level 12

‎04-20-2020 03:33 PM

Your laptop has "hung" while performing the BIOS update.

1. Power off the laptop and unplug from the power brick.

2. Leave the laptop disconnected from power for about 10 minutes.

3. Power up the laptop and try to get into the BIOS.( Press and hold the F2 button , then click the power button. DO NOT RELEASE the F2 button until the BIOS screen display.) Most of the time what has happened is the boot drive has been changed. Simply make the change back to the correct boot drive.

$ if you are unable to get into the BIOS then return the laptop for repair, replacement, or refund.

Good Luck
G752VSK, G75VW-3D, G51J, G1S
Homebuilt Windows Server
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iamaryan21
Level 7
In response to jdfrench3

‎04-20-2020 08:00 PM

Nope, nothing happened still the same, not even the ROG logo is coming up.
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Blake1
Level 10

‎05-13-2020 07:17 PM

Hello iamaryan21,
Please kindly send your device to service center for further examination.
Thank you.
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