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04-21-2020 05:18 AM #1New ROGer Array
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[REPLACEMENT SCREWS] ROG Strix Radeon RX 5700 XT series
Dear Community,
Does anybody know if I can order the replacement screws from Asus to be delivered to other part of the world instead of the country where I purchased the card? I bought the card in Malaysia and there are no support shops here where I live. The serial number is 90YV0D90-M0NA00 (Universal). It is impossible now for me to travel to Malaysia just to fix this issue. I am okay to change and tighten the screws myself.
Let me know the email address where I could request this.
Many thanks.
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05-16-2020 05:11 PM #2New ROGer Array
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Just to follow-up on my previous post, could anybody help me on that?
Thank you.
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05-16-2020 07:42 PM #3ROG Guru: Yellow Belt Array
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Do you know what kind of screws they are?
Most standard screws can be purchased quite cheaply from Laptopscrews.com, like m2's, m2.5's, etc, of various lengths and head shapes.
Bizarre screws, like some of those used on laptop heatsinks, that have some weird combination of a head, a guard stop and the thread, can't usually be bought there.
They have perfect screws for reference AMD Vega64 and 5700 XT video cards (X-bracket, PCB, etc).Last edited by Falkentyne; 05-16-2020 at 07:45 PM.
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06-24-2020 03:46 AM #4New ROGer Array
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Thank you for the response, appreciate! And thanks for the idea, will check out the store.
Originally Posted by Falkentyne
Unfortunately I have no idea what screw is that, is there a way I can tell? I have ROG Strix Radeon RX 5700 XT series.
Cheers!
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09-23-2020 05:52 PM #5ROG Member Array Richd1963 PC Specs
Richd1963 PC Specs Laptop (Model) Home build. Motherboard ASUS ROG CROSSHAIR VII HERO WiFi Processor AMD Ryzen 7. 2700X Memory (part number) G.Skill, F4-3200C16Q-32GTZR Graphics Card #1 Strix Asus ROG GeForce 1060-O6G Gaming Graphics Card #2 N/A Graphics Card #3 N/A Graphics Card #4 N/A Sound Card Using Mobo sound Monitor Samsung 32" # U32J59OUQN Storage #1 M.2 2280 PCIe Gen3X4 SSD 960 GB Storage #2 SanDisk Ultra 3D SSD 500GB CPU Cooler Stock AMD Wraith Prism Cooler fan and heatsink Case Corsair 760T Power Supply Corsair RM 850X Keyboard Logitech G 613 Mouse Corsair Dark core RGB Headset Corsair Void Pro RGB Mouse Pad Gigabyte Aorus RGB Gaming Mouse Pad Headset/Speakers Logitech Z625 2.1 Speaker system OS Windows 10 Home 64 Bit Network Router AT&T Accessory #1 Graphics card support bracket / "UP HERE" purchased on Amazon Accessory #2 WD Black WD100TFALS 1 TB SATA drive Accessory #3 Samsung MDISC DVD Super writemaster Optic drive
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I had the same overheating issues with this card as time went on. I tried contacting ASUS to get replacement screws and they told me to send the card in to them for warranty repair. Just mailed it off yesterday.
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10-01-2020 05:56 AM #6New ROGer Array
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Hey there, Originally Posted by Richd1963
Unfortunately, I am not able to send the card for warranty repair as I live in a different continent now and the mailing costs would be through the roof. But I ordered some Grizzly paste and thermal pads, will change those as well as tighten the screws. I already got 15C down by just swapping and tightening the screws. Would like to get another 10C down (hopefully the new paste and pads will do the trick) and I am good.
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