It is actually not true.
I have a ROG strix flare, well actually my whole PC is all ROG devices including the helios case and even if I am getting this message the keyboard allign it self to the aura lighting that I selected for all devices.
So, again, this ROG armoury crate is full of issues.
Sometime it works, some other times it doesn't. totally random.
This is really disappointing and don't start to ask me to update drivers, re install armoury crate, clean installation form scratch etc etc ... I tried everything and simply this software, sorry to say it is crap!
By the way I am an IT engineer so I know what am I talking about, being assembling my own PC since the 286, 386 CPUs came out using MSDOs so before you reply to my comment think twice.
ASUS, armoury crate is a crap! AURA sync and previous armoury software were working just fine.