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  1. #1
    New ROGer Array
    Join Date
    Apr 2020
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    10
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    ROG Zephyrus G15 have a problem with Forza Horizon 4 (app crash)

    Hi,

    My ASUS ROG Zephyrus G15 GA502IU have problem with Forza Horizon 4

    First 2nd day that ok.
    After that sometime app crash and close.

    Thx a lot.

    OS : win10 1909
    GPU Driver : NVIDIA Geforce V.445.87
    ROG Driver : https://www.asus.com/supportonly/GA5...Desk_Download/



    Dump Summary
    ------------
    Dump File: ForzaHorizon4.exe.11268.dmp : C:\Users\s_nar\AppData\Local\CrashDumps\ForzaHoriz on4.exe.11268.dmp
    Last Write Time: 4/24/2020 9:49:53 PM
    Process Name: ForzaHorizon4.exe : C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
    Process Architecture: x64
    Exception Code: 0xC0000005
    Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
    Heap Information: Not Present

    System Information
    ------------------
    OS Version: 10.0.18363
    CLR Version(s):

    Modules
    -------
    Module Name Module Path Module Version
    ----------- ----------- --------------
    ForzaHorizon4.exe C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe 0.0.0.0
    ntdll.dll C:\Windows\System32\ntdll.dll 10.0.18362.815
    kernel32.dll C:\Windows\System32\kernel32.dll 10.0.18362.778
    KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 10.0.18362.815
    combase.dll C:\Windows\System32\combase.dll 10.0.18362.815
    ucrtbase.dll C:\Windows\System32\ucrtbase.dll 10.0.18362.815
    rpcrt4.dll C:\Windows\System32\rpcrt4.dll 10.0.18362.628
    bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 10.0.18362.295
    ws2_32.dll C:\Windows\System32\ws2_32.dll 10.0.18362.387
    winmm.dll C:\Windows\System32\winmm.dll 10.0.18362.1
    ole32.dll C:\Windows\System32\ole32.dll 10.0.18362.693
    msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.18362.1
    advapi32.dll C:\Windows\System32\advapi32.dll 10.0.18362.752
    sechost.dll C:\Windows\System32\sechost.dll 10.0.18362.693
    gdi32.dll C:\Windows\System32\gdi32.dll 10.0.18362.1
    win32u.dll C:\Windows\System32\win32u.dll 10.0.18362.815
    gdi32full.dll C:\Windows\System32\gdi32full.dll 10.0.18362.778
    msvcp_win.dll C:\Windows\System32\msvcp_win.dll 10.0.18362.815
    user32.dll C:\Windows\System32\user32.dll 10.0.18362.778
    bcrypt.dll C:\Windows\System32\bcrypt.dll 10.0.18362.267
    vccorlib140_app.DLL C:\Program Files\WindowsApps\microsoft.vclibs.140.00_14.0.278 10.0_x64__8wekyb3d8bbwe\vccorlib140_app.DLL 14.22.27810.0
    MSVCP140_APP.dll C:\Program Files\WindowsApps\microsoft.vclibs.140.00_14.0.278 10.0_x64__8wekyb3d8bbwe\MSVCP140_APP.dll 14.22.27810.0
    oleaut32.dll C:\Windows\System32\oleaut32.dll 10.0.18362.693
    VCRUNTIME140_APP.dll C:\Program Files\WindowsApps\microsoft.vclibs.140.00_14.0.278 10.0_x64__8wekyb3d8bbwe\VCRUNTIME140_APP.dll 14.22.27810.0
    CONCRT140_APP.dll C:\Program Files\WindowsApps\microsoft.vclibs.140.00_14.0.278 10.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dll 14.22.27810.0
    winmmbase.dll C:\Windows\System32\winmmbase.dll 10.0.18362.1
    cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 10.0.18362.387
    amd_ags_uwp_x64.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\amd_ags_uwp_x64.dll 0.0.0.0
    commonEventLoggingLibrary_release_UWPx64_2015.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\commonEventLoggingLibrary _release_UWPx64_2015.dll 0.0.0.0
    bink2winrt_x64.uni10.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\bink2winrt_x64.uni10.dll 0.0.0.0
    GameChat2.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\GameChat2.dll 0.0.0.0
    XAudio2_9.dll C:\Windows\System32\XAudio2_9.dll 10.0.18362.267
    MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll 10.0.18362.387
    dxgi.dll C:\Windows\System32\dxgi.dll 10.0.18362.815
    D3D12.dll C:\Windows\System32\D3D12.dll 10.0.18362.267
    d3d11.dll C:\Windows\System32\d3d11.dll 10.0.18362.387
    kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 10.0.18362.1
    devobj.dll C:\Windows\System32\devobj.dll 10.0.18362.387
    avrt.dll C:\Windows\System32\avrt.dll 10.0.18362.1
    DXCore.dll C:\Windows\System32\DXCore.dll 10.0.18362.1
    xrnm.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\xrnm.dll 0.0.0.0
    IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 10.0.18362.1
    imm32.dll C:\Windows\System32\imm32.dll 10.0.18362.387
    twinapi.appcore.dll C:\Windows\System32\twinapi.appcore.dll 10.0.18362.693
    SHCore.dll C:\Windows\System32\SHCore.dll 10.0.18362.752
    rmclient.dll C:\Windows\System32\rmclient.dll 10.0.18362.267
    WinTypes.dll C:\Windows\System32\WinTypes.dll 10.0.18362.815
    Windows.UI.dll C:\Windows\System32\Windows.UI.dll 10.0.18362.387
    InputHost.dll C:\Windows\System32\InputHost.dll 10.0.18362.387
    TextInputFramework.dll C:\Windows\System32\TextInputFramework.dll 10.0.18362.693
    CoreUIComponents.dll C:\Windows\System32\CoreUIComponents.dll 10.0.18362.207
    CoreMessaging.dll C:\Windows\System32\CoreMessaging.dll 10.0.18362.1
    ntmarta.dll C:\Windows\System32\ntmarta.dll 10.0.18362.1
    propsys.dll C:\Windows\System32\propsys.dll 7.0.18362.815
    OneCoreUAPCommonProxyStub.dll C:\Windows\System32\OneCoreUAPCommonProxyStub.dll 10.0.18362.752
    uxtheme.dll C:\Windows\System32\uxtheme.dll 10.0.18362.449
    Windows.Storage.ApplicationData.dll C:\Windows\System32\Windows.Storage.ApplicationDat a.dll 10.0.18362.778
    windows.storage.dll C:\Windows\System32\windows.storage.dll 10.0.18362.815
    profapi.dll C:\Windows\System32\profapi.dll 10.0.18362.693
    powrprof.dll C:\Windows\System32\powrprof.dll 10.0.18362.1
    umpdc.dll C:\Windows\System32\umpdc.dll 0.0.0.0
    shlwapi.dll C:\Windows\System32\shlwapi.dll 10.0.18362.1
    windowscodecs.dll C:\Windows\System32\windowscodecs.dll 10.0.18362.778
    AudioSes.dll C:\Windows\System32\AudioSes.dll 10.0.18362.815
    resourcepolicyclient.dll C:\Windows\System32\resourcepolicyclient.dll 10.0.18362.1
    Windows.Media.Devices.dll C:\Windows\System32\Windows.Media.Devices.dll 10.0.18362.1
    CryptoWinRT.dll C:\Windows\System32\CryptoWinRT.dll 10.0.18362.1
    atiadlxx.dll C:\Windows\System32\atiadlxx.dll 26.20.14001.64002
    shell32.dll C:\Windows\System32\shell32.dll 10.0.18362.815
    cryptsp.dll C:\Windows\System32\cryptsp.dll 10.0.18362.1
    setupapi.dll C:\Windows\System32\setupapi.dll 10.0.18362.1
    psapi.dll C:\Windows\System32\psapi.dll 10.0.18362.1
    msctf.dll C:\Windows\System32\msctf.dll 10.0.18362.752
    Windows.Devices.Enumeration.dll C:\Windows\System32\Windows.Devices.Enumeration.dl l 10.0.18362.752
    MrmCoreR.dll C:\Windows\System32\MrmCoreR.dll 10.0.18362.1
    Windows.Shell.ServiceHostBuilder.dll C:\Windows\System32\Windows.Shell.ServiceHostBuild er.dll 10.0.18362.1
    execmodelproxy.dll C:\Windows\System32\execmodelproxy.dll 10.0.18362.1
    wintrust.dll C:\Windows\System32\wintrust.dll 10.0.18362.387
    msasn1.dll C:\Windows\System32\msasn1.dll 10.0.18362.1
    crypt32.dll C:\Windows\System32\crypt32.dll 10.0.18362.592
    UiaManager.dll C:\Windows\System32\UiaManager.dll 10.0.18362.1
    windows.ui.core.textinput.dll C:\Windows\System32\windows.ui.core.textinput.dll 10.0.18362.693
    CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 10.0.18362.1
    Windows.ApplicationModel.dll C:\Windows\System32\Windows.ApplicationModel.dll 10.0.18362.1
    TargetHardwareProfiler.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\TargetHardwareProfiler.dl l 0.0.0.0
    xmllite.dll C:\Windows\System32\xmllite.dll 10.0.18362.295
    D3DCOMPILER_47.dll C:\Windows\System32\D3DCOMPILER_47.dll 10.0.18362.1
    A-Volute.SonicStudio3DevProps2.dll C:\ProgramData\A-Volute\A-Volute.SonicStudio3\Modules\ScheduledModules\x64\A-Volute.SonicStudio3DevProps2.dll 2.5.0.62864
    Windows.Graphics.dll C:\Windows\System32\Windows.Graphics.dll 10.0.18362.1
    ProductInfo.dll C:\ProgramData\A-Volute\A-Volute.SonicStudio3\Modules\ScheduledModules\x64\P roductInfo.dll 0.0.0.0
    DevDispItemProvider.dll C:\Windows\System32\DevDispItemProvider.dll 10.0.18362.1
    DDORes.dll C:\Windows\System32\DDORes.dll 10.0.18362.1
    DefaultDeviceManager.dll C:\Windows\System32\DefaultDeviceManager.dll 10.0.18362.1
    Windows.Perception.Stub.dll C:\Windows\System32\Windows.Perception.Stub.dll 10.0.18362.1
    nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nva mi.inf_amd64_036f20146ac187ce\nvldumdx.dll 26.21.14.4587
    version.dll C:\Windows\System32\version.dll 10.0.18362.1
    cryptnet.dll C:\Windows\System32\cryptnet.dll 10.0.18362.1
    imagehlp.dll C:\Windows\System32\imagehlp.dll 10.0.18362.1
    rsaenh.dll C:\Windows\System32\rsaenh.dll 10.0.18362.1
    nvwgf2umx.dll C:\Windows\System32\DriverStore\FileRepository\nva mi.inf_amd64_036f20146ac187ce\nvwgf2umx.dll 26.21.14.4587
    nvspcap64.dll C:\Windows\System32\nvspcap64.dll 3.20.3.63
    amdxc64.dll C:\Windows\System32\amdxc64.dll 8.18.10.328
    amdxc64.dll C:\Windows\System32\DriverStore\FileRepository\u03 53095.inf_amd64_e23ed462d37deedf\B353157\amdxc64.d ll 26.20.14001.64002
    amdihk64.dll C:\Windows\System32\amdihk64.dll 2.0.0.1788
    mfplat.dll C:\Windows\System32\mfplat.dll 10.0.18362.719
    RTWorkQ.dll C:\Windows\System32\RTWorkQ.dll 10.0.18362.1
    D3DSCache.dll C:\Windows\System32\D3DSCache.dll 10.0.18362.1
    userenv.dll C:\Windows\System32\userenv.dll 10.0.18362.387
    profext.dll C:\Windows\System32\profext.dll 10.0.18362.719
    nvapi64.dll C:\Windows\System32\nvapi64.dll 26.21.14.4587
    aticfx64.dll C:\Windows\System32\DriverStore\FileRepository\u03 53095.inf_amd64_e23ed462d37deedf\B353157\aticfx64. dll 26.20.14001.64002
    atiuxp64.dll C:\Windows\System32\DriverStore\FileRepository\u03 53095.inf_amd64_e23ed462d37deedf\B353157\atiuxp64. dll 26.20.14001.64002
    atidxx64.dll C:\Windows\System32\DriverStore\FileRepository\u03 53095.inf_amd64_e23ed462d37deedf\B353157\atidxx64. dll 26.20.14001.64002
    apphelp.dll C:\Windows\System32\apphelp.dll 10.0.18362.1
    dcomp.dll C:\Windows\System32\dcomp.dll 10.0.18362.752
    dwmapi.dll C:\Windows\System32\dwmapi.dll 10.0.18362.267
    Windows.Media.Playback.MediaPlayer.dll C:\Windows\System32\Windows.Media.Playback.MediaPl ayer.dll 10.0.18362.1
    Windows.Media.MediaControl.dll C:\Windows\System32\Windows.Media.MediaControl.dll 10.0.18362.628
    MFMediaEngine.dll C:\Windows\System32\MFMediaEngine.dll 10.0.18362.329
    Windows.Media.Playback.ProxyStub.dll C:\Windows\System32\Windows.Media.Playback.ProxySt ub.dll 10.0.18362.1
    Microsoft.Xbox.Services.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\Microsoft.Xbox.Services.d ll 0.0.0.0
    cpprest140_uwp_2_9.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\cpprest140_uwp_2_9.dll 0.0.0.0
    Microsoft.Xbox.Input.AdvancedGipWheel.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\Microsoft.Xbox.Input.Adva ncedGipWheel.dll 0.0.0.0
    Windows.Gaming.Input.dll C:\Windows\System32\Windows.Gaming.Input.dll 10.0.18362.329
    GameControllerInfo.dll C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410. 986.2_x64__8wekyb3d8bbwe\GameControllerInfo.dll 0.0.0.0
    Windows.StateRepositoryPS.dll C:\Windows\System32\Windows.StateRepositoryPS.dll 10.0.18362.1
    Windows.ApplicationModel.Store.dll C:\Windows\System32\Windows.ApplicationModel.Store .dll 10.0.18362.815
    winhttp.dll C:\Windows\System32\winhttp.dll 10.0.18362.778
    cabinet.dll C:\Windows\System32\cabinet.dll 5.0.1.1
    iertutil.dll C:\Windows\System32\iertutil.dll 11.0.18362.815
    webservices.dll C:\Windows\System32\webservices.dll 10.0.18362.752
    rometadata.dll C:\Windows\System32\rometadata.dll 4.8.3673.0
    windows.staterepositorycore.dll C:\Windows\System32\windows.staterepositorycore.dl l 10.0.18362.1
    usermgrproxy.dll C:\Windows\System32\usermgrproxy.dll 10.0.18362.1
    Windows.Security.Authentication.Web.Core.dll C:\Windows\System32\Windows.Security.Authenticatio n.Web.Core.dll 10.0.18362.815
    OneCoreCommonProxyStub.dll C:\Windows\System32\OneCoreCommonProxyStub.dll 10.0.18362.1
    vaultcli.dll C:\Windows\System32\vaultcli.dll 10.0.18362.1
    BCP47mrm.dll C:\Windows\System32\BCP47mrm.dll 10.0.18362.657
    XblAuthTokenBrokerExt.dll C:\Windows\System32\XblAuthTokenBrokerExt.dll 10.0.18362.1
    XblAuthManagerProxy.dll C:\Windows\System32\XblAuthManagerProxy.dll 10.0.18362.1
    AppXDeploymentClient.dll C:\Windows\System32\AppXDeploymentClient.dll 10.0.18362.815
    StateRepository.Core.dll C:\Windows\System32\StateRepository.Core.dll 10.0.18362.1
    FirewallAPI.dll C:\Windows\System32\FirewallAPI.dll 10.0.18362.449
    dnsapi.dll C:\Windows\System32\dnsapi.dll 10.0.18362.815
    nsi.dll C:\Windows\System32\nsi.dll 10.0.18362.449
    fwbase.dll C:\Windows\System32\fwbase.dll 10.0.18362.449
    msxml6.dll C:\Windows\System32\msxml6.dll 6.30.18362.418
    dpapi.dll C:\Windows\System32\dpapi.dll 10.0.18362.1
    wininet.dll C:\Windows\System32\wininet.dll 11.0.18362.753
    sspicli.dll C:\Windows\System32\sspicli.dll 10.0.18362.1
    TOKENBINDING.dll C:\Windows\System32\TOKENBINDING.dll 10.0.18362.1
    ondemandconnroutehelper.dll C:\Windows\System32\ondemandconnroutehelper.dll 10.0.18362.1
    urlmon.dll C:\Windows\System32\urlmon.dll 11.0.18362.815
    mswsock.dll C:\Windows\System32\mswsock.dll 10.0.18362.815
    winnsi.dll C:\Windows\System32\winnsi.dll 10.0.18362.449
    rasadhlp.dll C:\Windows\System32\rasadhlp.dll 10.0.18362.1
    FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL 10.0.18362.207
    schannel.dll C:\Windows\System32\schannel.dll 10.0.18362.418
    mskeyprotect.dll C:\Windows\System32\mskeyprotect.dll 10.0.18362.1
    ncrypt.dll C:\Windows\System32\ncrypt.dll 10.0.18362.1
    ntasn1.dll C:\Windows\System32\ntasn1.dll 10.0.18362.1
    ncryptsslp.dll C:\Windows\System32\ncryptsslp.dll 10.0.18362.1
    threadpoolwinrt.dll C:\Windows\System32\threadpoolwinrt.dll 10.0.18362.1
    WinRtTracing.dll C:\Windows\System32\WinRtTracing.dll 10.0.18362.1
    wpnapps.dll C:\Windows\System32\wpnapps.dll 10.0.18362.778
    Windows.Networking.Connectivity.dll C:\Windows\System32\Windows.Networking.Connectivit y.dll 10.0.18362.1
    Windows.Web.dll C:\Windows\System32\Windows.Web.dll 10.0.18362.1
    execmodelclient.dll C:\Windows\System32\execmodelclient.dll 10.0.18362.1
    Windows.System.Profile.SystemId.dll C:\Windows\System32\Windows.System.Profile.SystemI d.dll 10.0.18362.1
    Clipc.dll C:\Windows\System32\Clipc.dll 10.0.18362.1
    Windows.System.Profile.HardwareId.dll C:\Windows\System32\Windows.System.Profile.Hardwar eId.dll 10.0.18362.1
    Windows.Globalization.dll C:\Windows\System32\Windows.Globalization.dll 10.0.18362.86
    Bcp47Langs.dll C:\Windows\System32\Bcp47Langs.dll 10.0.18362.657
    Windows.Gaming.XboxLive.Storage.dll C:\Windows\System32\Windows.Gaming.XboxLive.Storag e.dll 10.0.18362.1
    XblGameSaveProxy.dll C:\Windows\System32\XblGameSaveProxy.dll 10.0.18362.1
    Windows.Networking.dll C:\Windows\System32\Windows.Networking.dll 10.0.18362.1
    biwinrt.dll C:\Windows\System32\biwinrt.dll 10.0.18362.1
    Windows.Networking.HostName.dll C:\Windows\System32\Windows.Networking.HostName.dl l 10.0.18362.1
    certenroll.dll C:\Windows\System32\certenroll.dll 10.0.18362.387
    dsparse.dll C:\Windows\System32\dsparse.dll 10.0.18362.1
    certca.dll C:\Windows\System32\certca.dll 10.0.18362.1
    Wldap32.dll C:\Windows\System32\Wldap32.dll 10.0.18362.449
    mlang.dll C:\Windows\System32\mlang.dll 10.0.18362.1
    NapiNSP.dll C:\Windows\System32\NapiNSP.dll 10.0.18362.1
    pnrpnsp.dll C:\Windows\System32\pnrpnsp.dll 10.0.18362.1
    wshbth.dll C:\Windows\System32\wshbth.dll 10.0.18362.1
    nlaapi.dll C:\Windows\System32\nlaapi.dll 10.0.18362.693
    winrnr.dll C:\Windows\System32\winrnr.dll 10.0.18362.1
    Windows.Networking.XboxLive.ProxyStub.dll C:\Windows\System32\Windows.Networking.XboxLive.Pr oxyStub.dll 10.0.18362.1

  2. #2
    Super Moderator Array
    Join Date
    Jan 2013
    Reputation
    100
    Posts
    2,242

    Hi,

    Welcome to the forums!

    Unfortunately, not sure if this has anything to do with the issue you are seeing, but thought you may want to check or follow the thread below if you are not already.

    https://rog.asus.com/forum/showthrea...atible-(crash)

  3. #3
    Moderator Array
    Join Date
    Feb 2019
    Reputation
    13
    Posts
    564

    Hello Narunart,
    Was there any update or modification after the 2 days using? and then it started crashing?
    When does it usually crash? when your are using certain function?
    May I have the gamer version as well?
    Thank you.

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