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  1. #1
    New ROGer Array
    Join Date
    Apr 2020

    Hero VIII X570 new build failing after POST

    HI Guys,

    Hope everyone is keeping well in these troubled times?

    I have an issue with my new build. It is a Hero VIII Wifi with a Ryzen 7 3800X, 32 Gb RAm @3600, a corsair 1TB M2 drive, Corsair 850W modular PSU and a Gigabyte 2070 Super.

    I've done the Windows 10 shell on a USB stick and it boots up into the bios ok. But after you have saved and exited the bios, the Windows setup screen appears, i.e. select your language, keyboard settings etc, then the screen goes blank.

    I have noticed with the 2070 that the fans are running, but there is no backlighting to the Gigabyte logo. So I swapped the card out for the old Gigabyte 1070. This time both backlighting and fans run, but exactly the same, as soon as it exits from BIOS setup, and you go to select the language in the Windows setup page, the screen goes blank. Both cards had the required power connections and were attached to the monitor using a HDMI cable, I have a display port on order.

    I am really hoping that this is a bios issue and not a hardware issue. Any help would be greatly appreciated.


  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010

    Did you try running the memory at defaults rather than 3600?
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    New ROGer Array
    Join Date
    Apr 2020

    Crosshair VIII X570 Update

    Hi Everyone,

    A quick update.

    I have tried a display port cable instead of the HDMI and now there's no display at all. So gone back to HDMI.

    Have updated bios to the latest 1302. During the BIOS setup pages it is more stable. So you save the update and go to Windows shell. It still does the same thing when the windows language set up page appears, i.e. it blanks the screen/switches of the display.

    Dammit, figured it out the smart powerline multiplug extension was switching off the monitor for some reason......Duh!

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