Results 1 to 6 of 6
  1. #1
    New ROGer Array
    Join Date
    Apr 2020
    Reputation
    10
    Posts
    3

    Asus ROG product event with free Doom Eternal code.

    Hello! Has anyone had problems with recieving their game code?
    It's said on the site that each aplication takes 21 days to be processed, and it's been almost 30 days, and still havent recieved the code.
    I filled all the information in the aplication form, so everything should be OK.

    p.s. this is the event i'm talking about - https://www.eventasus.com/

  2. #2
    ROG Guru: Orange Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1System : SSD Samsung 960 EVO 256GB
    Storage #2Games : SSD Corsair MP510 240GB | Data : SSHD Seagate 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard Logitech G413
    Mouse Logitech G502
    Mouse Pad PECHAM MPad-XXL
    Headset/Speakers Logitech Z333
    OS Windows 10 64 bit 20H2/VB/19042.x
    MoKiChU's Avatar
    Join Date
    Aug 2013
    Reputation
    239
    Posts
    477

    Quote Originally Posted by sisiitis88 View Post
    Hello! Has anyone had problems with recieving their game code?
    It's said on the site that each aplication takes 21 days to be processed, and it's been almost 30 days, and still havent recieved the code.
    I filled all the information in the aplication form, so everything should be OK.

    p.s. this is the event i'm talking about - https://www.eventasus.com/
    Hi,

    Send an email to dedicated support : acru_asuspromo@asus.com

  3. #3
    New ROGer Array
    Join Date
    Apr 2020
    Reputation
    10
    Posts
    3

    Quote Originally Posted by MoKiChU View Post
    Hi,

    Send an email to dedicated support : acru_asuspromo@asus.com
    Hello! I sent an email This wednsday, also last wednsday, sent messages to ROG Facebook Page linked in the event Page and also ti the instagram Page linked to the event. Diddnt recieve an answer on either place. Also, the messages to the social sites this week and last week.

  4. #4
    New ROGer Array
    Join Date
    Apr 2020
    Reputation
    10
    Posts
    3

    Sent another email, still no info

  5. #5
    ROG Guru: Orange Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1System : SSD Samsung 960 EVO 256GB
    Storage #2Games : SSD Corsair MP510 240GB | Data : SSHD Seagate 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard Logitech G413
    Mouse Logitech G502
    Mouse Pad PECHAM MPad-XXL
    Headset/Speakers Logitech Z333
    OS Windows 10 64 bit 20H2/VB/19042.x
    MoKiChU's Avatar
    Join Date
    Aug 2013
    Reputation
    239
    Posts
    477

    Quote Originally Posted by sisiitis88 View Post
    Sent another email, still no info
    With the current health situation (COVID-19) and the resulting confinements, they must be largely overwhelmed with work, you must be patient in these exceptional circumstances (however I understand your frustration because for us, confinement is precisely the good time to enjoy our games).

  6. #6
    New ROGer Array
    Join Date
    Sep 2019
    Reputation
    10
    Posts
    1

    Unhappy Hi

    Same problem here ;/

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •