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Asus ROG product event with free Doom Eternal code.

sisiitis88
Level 7

‎04-30-2020 04:23 AM - last edited on ‎03-05-2024 08:08 PM by Community Admin

Hello! Has anyone had problems with recieving their game code?
It's said on the site that each aplication takes 21 days to be processed, and it's been almost 30 days, and still havent recieved the code.
I filled all the information in the aplication form, so everything should be OK.

p.s. this is the event i'm talking about - https://www.eventasus.com/
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MoKiChU
Level 40

‎04-30-2020 04:35 AM

sisiitis88 wrote:
Hello! Has anyone had problems with recieving their game code?
It's said on the site that each aplication takes 21 days to be processed, and it's been almost 30 days, and still havent recieved the code.
I filled all the information in the aplication form, so everything should be OK.

p.s. this is the event i'm talking about - https://www.eventasus.com/


Hi,

Send an email to dedicated support : acru_asuspromo@asus.com
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sisiitis88
Level 7
In response to MoKiChU

‎04-30-2020 05:05 AM

MoKiChU wrote:
Hi,

Send an email to dedicated support : acru_asuspromo@asus.com


Hello! I sent an email This wednsday, also last wednsday, sent messages to ROG Facebook Page linked in the event Page and also ti the instagram Page linked to the event. Diddnt recieve an answer on either place. Also, the messages to the social sites this week and last week.
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sisiitis88
Level 7
In response to sisiitis88

‎04-30-2020 02:00 PM

Sent another email, still no info 😞
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MoKiChU
Level 40
In response to sisiitis88

‎04-30-2020 02:22 PM

sisiitis88 wrote:
Sent another email, still no info 😞


With the current health situation (COVID-19) and the resulting confinements, they must be largely overwhelmed with work, you must be patient in these exceptional circumstances (however I understand your frustration because for us, confinement is precisely the good time to enjoy our games).
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soneriukas
Level 7

‎05-01-2020 12:33 AM

Same problem here ;/
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