smartphonerick wrote:
Hello, i been searching on this but i decided to see if anyone has the same issues. This router is very good, and i can connect no problem to the 2.4 and 5ghz-1, when i first got it i was able to connect my nvidia shield and my pc to the 5ghz-2 and my galaxy note 10 plus also. But i noticed a few months ago that nothing can see that band anymore. Its still in the settings on the router as being active but no device can see it, i can only connect to 5ghz-1 and the 2.4 now. Is that a common issue or could my device be defective?
Sad to see this, as I was looking at the ASUS AX11000 to replace my current Tri-Band router from another Manufacturer that is doing the exact same thing. I was able to determine that its an authentication issue, saw logs on one of my devices that indicated a failure to authenticate. Just as a test try turning off WPA2, set authentication to none, and then try to connect to that channel. If it works then I would say report it to ASUS and hopefully they can fix in a Firmware update, unfortunately for me my manufacturer doesn't seem to believe in Firmware updates hence the reason I'm searching for a replacement.
