This Website: Can't open private message

**Super Gnome** · 05-09-2020 11:34 PM

As a testament to Asus brilliance with software, they have this website set up so you can't see private messages. In at least some cases this is due to having pop up blockers enabled. But I have turned my browser pop up blocker off, and still can't open the message.

Any help would rock.

Edit: This issue has been resolved by clicking on Settings and Functions (mind you clicking on this drop down menu doesn't usually do anything).

**tap002** · 05-10-2020 05:12 AM

Every now and then this forum has issues. Hover over your name click view profile then select "send private message" you should then be able to access inbox. Just a round about way to access your profile page.

**Super Gnome** · 05-10-2020 08:58 AM

Originally Posted by tap002

Every now and then this forum has issues. Hover over your name click view profile then select "send private message" you should then be able to access inbox. Just a round about way to access your profile page.

Honestly, the page does not work right most of the time. I can no longer get the "Settings & Functions" drop down menu to come up. Sigh. It worked for a little while, but now it does nothing (again).

**E33et** · 05-11-2020 05:31 AM

Originally Posted by Super Gnome

As a testament to Asus brilliance with software, they have this website set up so you can't see private messages. In at least some cases this is due to having pop up blockers enabled. But I have turned my browser pop up blocker off, and still can't open the message.

Any help would rock.

Edit: This issue has been resolved by clicking on Settings and Functions (mind you clicking on this drop down menu doesn't usually do anything).

i've found a direct link to the Control Panel kinda workaround https://rog.asus.com/forum/usercp.php but perhaps help u to guide into the private message section when the quick dropdown menu seems didn't work!

Regards
e33et

**Silent Scone@ROG** · 05-11-2020 08:03 AM

Thank you for reporting this issue, will aim to replicate and resolve.

**E33et** · 05-11-2020 10:32 AM

Originally Posted by Silent Scone@ASUS

Thank you for reporting this issue, will aim to replicate and resolve.

Hello Silent Scone, even the profile icon login/logout icon have some strange issue, i've only see an red circle and nothing happens, just the red circle appear/dissapper and no menu like we could before.

Using latest Firefox 76.0.1 .

Kind Regards
e33et

**tap002** · 05-12-2020 04:00 AM

red dot on profile and can't access any of the header links (menu's)

**1mluer** · 05-12-2020 05:42 AM

same here so it's pretty consistent

**MoKiChU** · 05-12-2020 11:36 AM

Hi everyone,

I also suffered this issue, but since a few hours the issue has been fixed.

@ Silent Scone@ASUS & MasterC@ASUS : Thank you for the fix.

**E33et** · 05-12-2020 02:30 PM

Originally Posted by MoKiChU

Hi everyone,

I also suffered this issue, but since a few hours the issue has been fixed.

@ Silent Scone@ASUS & MasterC@ASUS : Thank you for the fix.

As MoKiChU said,

Also wan't to says thank u both to get it working againg!

Kind regards
e33et

Super Gnome PC Specs
Motherboard	ROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
Processor	Intel® Core™ i9-9980XE / AMD 3950x
Memory (part number)	Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
Graphics Card #1	Asus 2080 Turbo / Asus 2080 ti Turbo
Graphics Card #2	Asus 2080 Turbo / Asus 2080 ti Turbo
Monitor	JAPANNEXT JN-VT500UHD 4K 50-inch LCD
Storage #1	Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
Storage #2	Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
CPU Cooler	ROG Ryujin 360 / NZXT Kraken X62
Case	Thermaltake View 71 TG / Thermaltake View 31
Power Supply	CORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
Accessory #1	Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
Accessory #2	Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A

tap002 PC Specs
Laptop (Model)	ROG Strix GL703GE-IS74
Motherboard	ASUSTeK COMPUTER INC. GL703GE
Processor	i7-8750H CPU @ 2.20GHz
Memory (part number)	16GB DDR4 2666MHz DRAM
Graphics Card #1	GTX 1050i
Storage #1	MICRON 1100_MTFDDAV256TBN

Super Gnome PC Specs
Motherboard	ROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
Processor	Intel® Core™ i9-9980XE / AMD 3950x
Memory (part number)	Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
Graphics Card #1	Asus 2080 Turbo / Asus 2080 ti Turbo
Graphics Card #2	Asus 2080 Turbo / Asus 2080 ti Turbo
Monitor	JAPANNEXT JN-VT500UHD 4K 50-inch LCD
Storage #1	Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
Storage #2	Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
CPU Cooler	ROG Ryujin 360 / NZXT Kraken X62
Case	Thermaltake View 71 TG / Thermaltake View 31
Power Supply	CORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
Accessory #1	Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
Accessory #2	Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A

E33et PC Specs
Motherboard	ROG Crosshair VI Extreme
Processor	AMD Ryzen 7 2700X
Memory (part number)	Crucial 4x8GB 16-16-16-35 @3000MHz
Graphics Card #1	Nvidia RTX 2080 Founder Edition Ti 11GB
Sound Card	Creative Sound Blaster X3
Monitor	3xASUS MG248 144Hz
CPU Cooler	EK-FB ASUS C6H RGB Monoblock Nickel-Acetal
Case	Phanteks Enthoo Primo White
Power Supply	Corsair RM750x
Keyboard	Asus ROG Claymore Cherry MX-Brown+Numpad
Mouse	Asus ROG Gladius II Wireless+Chakram
Headset	ASUS Strix Fusion 700
Mouse Pad	Asus ROG Balteus Qi
Headset/Speakers	Logitech Z906 5.1
OS	Windows 10 Pro x64
Network Router	Netgear R6220

E33et PC Specs
Motherboard	ROG Crosshair VI Extreme
Processor	AMD Ryzen 7 2700X
Memory (part number)	Crucial 4x8GB 16-16-16-35 @3000MHz
Graphics Card #1	Nvidia RTX 2080 Founder Edition Ti 11GB
Sound Card	Creative Sound Blaster X3
Monitor	3xASUS MG248 144Hz
CPU Cooler	EK-FB ASUS C6H RGB Monoblock Nickel-Acetal
Case	Phanteks Enthoo Primo White
Power Supply	Corsair RM750x
Keyboard	Asus ROG Claymore Cherry MX-Brown+Numpad
Mouse	Asus ROG Gladius II Wireless+Chakram
Headset	ASUS Strix Fusion 700
Mouse Pad	Asus ROG Balteus Qi
Headset/Speakers	Logitech Z906 5.1
OS	Windows 10 Pro x64
Network Router	Netgear R6220

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This Website: Can't open private message

U can try this direct link

Profile icon login/logout!

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1mluer PC Specs
Motherboard	Maximus XII Apex
Processor	I9-10900k
Memory (part number)	Gskill Trident Royal 4400
Graphics Card #1	ROG Matrix 2080 ti
Sound Card	built in
Monitor	ASUS Swift PG348Q
Storage #1	Samsung 970 EVO Plus Raid
Storage #2	Samsung 970 EVO Plus Raid
CPU Cooler	Ryujin 360
Case	InWin 909 Silver
Power Supply	ROG Thor 1200p
Keyboard	ASUS ROG Claymore
Mouse	Logitech G900
Mouse Pad	ASUS ROG Baltheus
Headset/Speakers	Bose Computer Set with Sub
OS	Windows 10 Pro
Network Router	NightHawk RAX200
Accessory #1	TT Riing Plus
Accessory #2	Blue Microphone

MoKiChU PC Specs
Motherboard	ASUS ROG Strix Z370-F Gaming
Processor	Intel Core i7-8700K
Memory (part number)	Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
Graphics Card #1	ASUS ROG Strix GTX 1080 Ti OC
Monitor	ASUS ROG Strix XG35VQ
Storage #1	SSD Samsung 970 EVO Plus 500GB
Storage #2	SSD Samsung 960 EVO 250GB \| SSD Corsair MP510 240GB \| SSHD Seagate 2TB
CPU Cooler	Cooler Master ML240L RGB
Case	BitFenix Enso
Power Supply	Corsair TX850M (850W)
Keyboard	Logitech G413
Mouse	Logitech G502
Mouse Pad	PECHAM MPad-XXL
Headset/Speakers	Logitech Z333
OS	Windows 10 64 bit 20H2/VB/19042.x