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05-10-2020 05:01 PM #1
Reaverman PC Specs Motherboard Asus ROG Crosshair VI Hero Processor AMD Ryzen 5 3600 Memory (part number) Kingston HyperX 32GB KIT DDR4 2400MHz CL15 FURY Graphics Card #1 nVidia GeForce GTX 960 Sound Card Creative Sound Blaster AUDIGY RX Monitor 29" Samsung S29E790C UltraWQHD Storage #1 Corsair Force Series MP510 960GB CPU Cooler BOX Case SilverStone RL05 Redline Power Supply Corsair TX750M OS Windows 10 Network Router Synology RT2600ac
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- May 2020
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Crosshair VI Hero boot error code CC and C8 (repeating steps 14 and 15)
CONFIGURATION
MB: Asus ROG Crosshair VI Hero
CPU: Ryzen 5 3600, BOX cooler
Overclocking: no
BIOS: latest
RAM: Kingston HyperX 32GB KIT DDR4 2400MHz CL15 FURY
GPU: nVidia GeForce GTX 960
SSD: Corsair Force Series MP510 960GB (M.2)
Power: Corsair TX750M
OS: Win 10 Home, latest update, it's the only OS on the drive
ISSUE DESCRIPTION
Long cold boot (40-50s) -> onboard LED shows the pre-POST boot is stuck on states 14 and 15 for a long time, then throws error CC and C8
This repeats a few times, then boot continues to POST.
I was not able to find errors CC and C8 anywhere online or in the operations manual.
VIDEO OF ISSUE
MITIGATIONS TRIED WITHOUT SUCCESS
- BIOS update
- CMOS reset
- all hardware removed except for essentials
- RAM to different slots, only 1 stick, tried all slots with both sticksLast edited by Reaverman; 05-10-2020 at 05:02 PM. Reason: updating OS information
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05-11-2020 01:16 PM #2
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 10 64bit Pro Network Router RT-AC87U
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- Apr 2018
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CC - Invalid CMOS jumper setting code
C8 - IDK
14 - Pre-memory CPU initialization is started
15 - Pre-memory System Agent initialization is started
14 & 15 doesn't really matter as moves past them.
The advice given for CC is
Push the switch down on the back of the motherboard . under the mouse and keyboard connector.if its up then its in clear cmos mode and wont boot.
Source is http://www.asusqcodes.com/index.php?inputCode=CC
Not likely to be ram issue.
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05-11-2020 04:01 PM #3
Reaverman PC Specs Motherboard Asus ROG Crosshair VI Hero Processor AMD Ryzen 5 3600 Memory (part number) Kingston HyperX 32GB KIT DDR4 2400MHz CL15 FURY Graphics Card #1 nVidia GeForce GTX 960 Sound Card Creative Sound Blaster AUDIGY RX Monitor 29" Samsung S29E790C UltraWQHD Storage #1 Corsair Force Series MP510 960GB CPU Cooler BOX Case SilverStone RL05 Redline Power Supply Corsair TX750M OS Windows 10 Network Router Synology RT2600ac
- Join Date
- May 2020
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Many thanks for your reply!
Thanks, I thought 14-15 may be related because they are displayed for a considerably longer time than any other Q-LED code.
The advice given for CC is
Push the switch down on the back of the motherboard . under the mouse and keyboard connector.if its up then its in clear cmos mode and wont boot.
This link does not work for me, it says Site Not Found
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05-12-2020 12:26 AM #4
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 10 64bit Pro Network Router RT-AC87U
- Join Date
- Apr 2018
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If your computer eventually boots than it is not throwing an error. The amount of time it takes can indicate something is up. I want to test something. Pull your soundcard out and see if boots much more quickly. let me know if this makes it faster or does nothing.
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05-12-2020 09:22 AM #5
Reaverman PC Specs Motherboard Asus ROG Crosshair VI Hero Processor AMD Ryzen 5 3600 Memory (part number) Kingston HyperX 32GB KIT DDR4 2400MHz CL15 FURY Graphics Card #1 nVidia GeForce GTX 960 Sound Card Creative Sound Blaster AUDIGY RX Monitor 29" Samsung S29E790C UltraWQHD Storage #1 Corsair Force Series MP510 960GB CPU Cooler BOX Case SilverStone RL05 Redline Power Supply Corsair TX750M OS Windows 10 Network Router Synology RT2600ac
- Join Date
- May 2020
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- Posts
- 4