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asus aura sync has stopped working after updating to windows 10 may 2020 update (20H1

hollywood_onion
Level 7

‎05-14-2020 07:45 PM - last edited on ‎03-05-2024 08:05 PM by Community Admin

aura sync has been working fine on my windows 10 (1909) for the past year. As soon as i updated to the official 20H1 (may 2020 update) for windows 10, aura sync stopped working. when i open it it says "aura has stopped working".

tried a clean install with reboot, didnt help.

looks like aura sync isnt supported on the may 2020 update.

asus please fix it!
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RedSector73
Level 12

‎05-14-2020 09:00 PM

Aura sync has three versions out, make sure you are using the most up to date one.
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Jesseinsf
Level 10

‎05-15-2020 04:35 AM

hollywood_onion wrote:
aura sync has been working fine on my windows 10 (1909) for the past year. As soon as i updated to the official 20H1 (may 2020 update) for windows 10, aura sync stopped working. when i open it it says "aura has stopped working".

tried a clean install with reboot, didnt help.

looks like aura sync isnt supported on the may 2020 update.

asus please fix it!

This happened to me a few times when Upgrading. The only thing that fixed it for me was doing the following: Update BIOS and ME firmware and reformat my PC and install 20H1.
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