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  1. #1
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    Windows 10 v.2004 RGB lighting goes off in sleep mode

    Hello, friends,

    yes as the title already describes my rgb light goes off when i lock windows 10. it was not like that before can somebody help me and tell me what this is? because i would like to have the light on even when the pc is locked. thanks a lot

  2. #2
    ROG Guru: Orange Belt Array MoKiChU PC Specs
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    Hi,

    It will not help you solve your issue, but know that I am also on Windows 10 2004/VB1 (build 19041.264) and I have no such issue with my RGB lighting (I use AURA Sync v1.06.17).

  3. #3
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    Quote Originally Posted by MoKiChU View Post
    Hi,

    It will not help you solve your issue, but know that I am also on Windows 10 2004/VB1 (build 19041.264) and I have no such issue with my RGB lighting (I use AURA Sync v1.06.17).

    I'm glad to hear that, my friend. I work with Asus' software. The software is called Armoury create. Everything works. When I lock the computer I am on the login screen and after 20 - 30 seconds the monitors go off and the whole RGB lighting goes off. Before that it was just so that the monitors went off. The lights stayed on. I still had before the 208 version and now I have of course the same as you my friend.

  4. #4
    ROG Guru: White Belt Array Al3xG PC Specs
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    Quote Originally Posted by Overnox View Post
    Hello, friends,

    yes as the title already describes my rgb light goes off when i lock windows 10. it was not like that before can somebody help me and tell me what this is? because i would like to have the light on even when the pc is locked. thanks a lot
    Using Armoury Crate i confirm that when the monitor falls asleep the rgb lightning shuts off. After awakening it restores. (Win10 1909). Maybe they need to do option on-off on it
    Last edited by Al3xG; 05-17-2020 at 07:50 AM.

  5. #5
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    Quote Originally Posted by Al3xG View Post
    Using Armoury Crate i confirm that when the monitor falls asleep the rgb lightning shuts off. After awakening it restores. (Win10 1909). Maybe they need to do option on-off on it
    Yeah, before that the weird thing was never like that. I think Asus put out updates the other day. For the armoury create center. Well, that's the way it is. I'd just like to know where you can turn it on and off. Because that's an option i haven't found yet. Do you have a way to put this on someplace? I'd just like to know if MoKiChU has the same problems...

  6. #6
    ROG Guru: White Belt Array Al3xG PC Specs
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    Quote Originally Posted by Overnox View Post
    Yeah, before that the weird thing was never like that. I think Asus put out updates the other day. For the armoury create center. Well, that's the way it is. I'd just like to know where you can turn it on and off. Because that's an option i haven't found yet. Do you have a way to put this on someplace? I'd just like to know if MoKiChU has the same problems...
    Old software Aura sync has no that problem. Its only an issue of Armoury Crate

  7. #7
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    Quote Originally Posted by Al3xG View Post
    Old software Aura sync has no that problem. Its only an issue of Armoury Crate
    Okay, thanks for the information. Yeah, maybe they fixed it since the update. Thanks again for the information and the help my friend. Do you use the aura sync software or just the armoury create software from Asus? Thanks again for the answers

  8. #8
    ROG Guru: White Belt Array Al3xG PC Specs
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    Quote Originally Posted by Overnox View Post
    Okay, thanks for the information. Yeah, maybe they fixed it since the update. Thanks again for the information and the help my friend. Do you use the aura sync software or just the armoury create software from Asus? Thanks again for the answers
    Now im using Crate, even i had to reinstall windows to upgrade from Aura sync, because it did not work whatever i did.

  9. #9
    New ROGer Array Jesseinsf PC Specs
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    Quote Originally Posted by Overnox View Post
    Hello, friends,

    yes as the title already describes my rgb light goes off when i lock windows 10. it was not like that before can somebody help me and tell me what this is? because i would like to have the light on even when the pc is locked. thanks a lot
    I use Armoury Crate and this started happening after a HAL update within Armoury Crate. It's not the fault of Windows 10 v2004.

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