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  1. #11
    ROG Guru: White Belt Array MorePower PC Specs
    MorePower PC Specs
    MotherboardAsus Maximus XI Extreme
    ProcessorIntel i9 9900K
    Memory (part number)G.Skill Trident Z RGB 32GB
    Graphics Card #1ASUS Strix 2080 Ti OC
    MonitorLG UltraGear 34GK950G
    Storage #1Samsung 970 PRO NVMe M.2
    Storage #2Samsung 860 PRO SSD x 2
    CPU CoolerASUS ROG Ryuo 240
    CasePhanteks Evolv X
    Power SupplySeasonic Prime Ultra Titanium 850W
    Keyboard Corsair K70 RGB MK.2 Low Profile
    Mouse Corsair M65 RGB ELITE
    Headset/Speakers Kanto YU4 + Sub8
    OS Windows 10 Pro

    Join Date
    Oct 2012
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    Quote Originally Posted by pbryan View Post
    Exactly... this one simple thing would turn this from a problem to a feature.

    Also, at least in my case, it doesn't turn all the lights off when the monitor turns off, but it stops running the service that animates them, so they just freeze wherever they were. If the goal was to use less power, or make everything go dark when the monitor(s) are off, you'd think they'd blank out all the LED's first. IMO it looks really stupid when it's stuck in mid-animation.
    Once or twice I had all the RGB turn off except one RAM stick and the backplate RGB on my Maximus Extreme. Lately its been ok and all of it turns off. My case is the Phanteks Evolv X so the side and front turn off too which is ok but I would still like an option to have them on all the time.

  2. #12
    New ROGer Array
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    May 2020
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    OK... Trying to get around this a different way... uninstalled LightingService and reinstalled an older version... (looks like 3.03.79). Now it continues to run the LEDs while the monitors are off... I've attempted to block Armory Crate, AURA Creator, AURA, and the Lighting and Armory Crate services from outgoing connections via Windows Firewall in an attempt to block any auto updates... We'll see if it continues to work.

  3. #13
    New ROGer Array TheMajekalBum PC Specs
    TheMajekalBum PC Specs
    MotherboardTUF Gaming x570-PLUS(WiFi)
    ProcessorAMD Ryzen 9 3900X
    Memory (part number)64GB TridentZ Neo 3600mhz
    Graphics Card #1ROG Strix RTX 2080 TI OC
    MonitorROG PG27UQ 27" 4k 144Hz
    Storage #1WD Black SN750 1TB NVME
    Storage #24TB Seagate BarraCuda 2.5" HDD
    CPU CoolerROG Ryou 240mm w/oled
    CaseThermaltake View 71
    Power SupplyROG Thor 1200 watt
    Keyboard ROG Claymore (CherryMX Red)
    Mouse ROG Spatha & Chakram
    Headset ROG Centurion
    Mouse Pad ROG Balteus QI & Sheath
    Headset/Speakers Bose Soundlink Mini
    OS Win 10 pro
    Network RouterROG Rapture
    Accessory #1 ROG Spotlight
    Accessory #2 ROG Magnus
    Accessory #3 Rog Terminal

    Join Date
    Mar 2020
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    Mine has also started doing this. I agree that this needs to be a switchable option. The rgb is how I know my pc is on at a glance when the monitor is sleeping.

  4. #14
    New ROGer Array Acoria PC Specs
    Acoria PC Specs
    MotherboardASUS ROG STRIX Z390-F GAMING
    ProcessorIntel I7-9700K @ 5.0GHz
    Memory (part number)32Gb Corsair Vengeance LPX @ 3000MHz
    Graphics Card #1ASUS RTX 2070 SUPER ROG Strix Advanced @ 2100MHz
    MonitorLG 27GL850 1440p 144 Hz
    Storage #1500Gb Samsung 970 EVO Plus NVME
    Storage #2256Gb Samsung 850 PRO SSD / 2Tb Seagate Baracuda HDD
    CPU CoolerFractal Design Celsius S36 Blackout
    CaseFractal Design Meshify S2 Blackout TG
    Power SupplyCorsair RM750X
    Keyboard Corsair K70 Rapidfire RGB
    Mouse Razer Deathadder Elite
    Headset SteelSeries Arctis 7
    Headset/Speakers Logitech Z333
    OS Windows 10 Home

    Join Date
    May 2020
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    I only have Aura installed and it still does the same, when monitor goes to sleep it turns off the RGB of my motherboard and graphics card. As soon as i wake the PC up again by moving the mouse the RGB turns back on. The problem is I can change this on my mouse aswell but not on my keyboard (corsair k70 rgb) so now it just looks weird when 50% of my rgb lighting is turned off while the monitor is off...

  5. #15
    New ROGer Array jhaskins65 PC Specs
    jhaskins65 PC Specs
    MotherboardROG Strix X570-E Gaming
    ProcessorAMD Ryzen 7 3700X
    Memory (part number)OLOy DDR4 RAM 32GB
    Graphics Card #1ROG-STRIX-RTX-2060-6G
    Storage #1970 EVO Plus SSD 1TB - M.2 NVMe
    CaseFractal Design Meshify C
    Keyboard Logitech G910 Orion Spark RGB Mechanical Gaming Keyboard
    Mouse Logitech G502 HERO High Performance Gaming Mouse
    OS Win 10 Pro

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    Mar 2020
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    I set my monitor to never sleep, just lock screen while away. So far this keeps the RGB on.

  6. #16
    New ROGer Array boanjangnararmine PC Specs
    boanjangnararmine PC Specs
    MotherboardASUS ROG Strix X570-E Gaming
    ProcessorAMD Ryzen 9 3900X
    Memory (part number)Trident Z Neo 32GB (4 x 8GB) 3200 (F4-3200C14Q-32GTZN)
    Graphics Card #1ASUS ROG Strix GeForce RTX 2080 SUPER Advanced
    MonitorASUS ROG Strix XG248Q
    Storage #1Samsung 970 Evo 1TB NVME SSD
    Storage #2Toshiba x300 8TB HDD
    CPU CoolerASUS ROG RYUJIN 360
    CaseASUS ROG Strix Helios
    Power SupplyASUS ROG Thor 850W
    Keyboard ASUS ROG Strix Flare (Cherry MX Brown)
    Mouse ASUS ROG Gladius II Origin
    Headset ASUS ROG Delta
    Mouse Pad ASUS ROG Balteus
    OS Windows 10
    Accessory #1 ASUS ROG Aura Terminal

    Join Date
    Jul 2019
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    Has anyone found a workaround for this other than using a lock screen? I would like the RGB to function as it used to where the monitor status (sleep/awake) doesn't affect the RGB.

  7. #17
    ROG Guru: White Belt Array MorePower PC Specs
    MorePower PC Specs
    MotherboardAsus Maximus XI Extreme
    ProcessorIntel i9 9900K
    Memory (part number)G.Skill Trident Z RGB 32GB
    Graphics Card #1ASUS Strix 2080 Ti OC
    MonitorLG UltraGear 34GK950G
    Storage #1Samsung 970 PRO NVMe M.2
    Storage #2Samsung 860 PRO SSD x 2
    CPU CoolerASUS ROG Ryuo 240
    CasePhanteks Evolv X
    Power SupplySeasonic Prime Ultra Titanium 850W
    Keyboard Corsair K70 RGB MK.2 Low Profile
    Mouse Corsair M65 RGB ELITE
    Headset/Speakers Kanto YU4 + Sub8
    OS Windows 10 Pro

    Join Date
    Oct 2012
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    Quote Originally Posted by boanjangnararmine View Post
    Has anyone found a workaround for this other than using a lock screen? I would like the RGB to function as it used to where the monitor status (sleep/awake) doesn't affect the RGB.
    There shouldn't be a workaround. Asus should give us the option to enable or disable this feature. I was thinking that maybe this was caused by a Windows update and not Asus. I'm on 1909 build 18363.836. I really don't know.

  8. #18
    ROG Junior Member Array
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    Feb 2013
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    Even if they don't give us a workaround, it would be nice if they could acknowledge problems or address them in a thread.

    I have the same issue. Just started a few weeks ago, running Aura Sync, not armory crate. My system is set to never go to sleep. The LEDs turn off seconds after my display is turned off after the windows setting for inactivity (I can set it to 1 minute and see the problem every time). I've tried playing with various BIOS settings tied to the RGB on my ASUS ROG STRIX Z390-E Gaming motherboard.

    Everything worked fine until just recently. I've tried all the options in Aura Sync. Nothing works. As soon as windows turns off my monitors, the AURA LEDs all go dark.

  9. #19
    ROG Enthusiast Array Phrawst PC Specs
    Phrawst PC Specs
    MotherboardMaximus IX Hero
    Processori7-9700k
    Memory (part number)32GB G.Skill Trident RGB
    Graphics Card #1ASUS ROG STRIX 2080
    MonitorALIENWARE AW3420DW
    Storage #1Samsung 970 EVO M.2 500GB
    Storage #2Samsung 960 EVO 1TB
    CPU CoolerDeepcool Castle RGB 280
    CasePhanteks Evolv X
    Power SupplyEVGA Supervoa 750W G2
    Keyboard ROG STRIS FLARE
    Mouse Logitech G502 Spectrum
    Headset HyperX Cloud II
    OS Windows 10
    Network RouterAsus
    Phrawst's Avatar
    Join Date
    Oct 2013
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    Happening to me too. My lights stay on but they freeze to whatever state the sequence is in when the monitors go to sleep. I keep my monitors ona very short sleep timer as my PC is in my home theater and I don't want the glow of the monitors bothering me.. so kind of annoying.
    Phrawst

  10. #20
    New ROGer Array
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    Nov 2019
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    This issue has been annoying me. It's definitely linked to the Armory Crate update as it began to occur immediately after I updated it.

    RGB either goes dark or the colour stalls when monitor goes to sleep. RGB is also now way slower to turn on following start up.

    Are ASUS going to acknowledge this issue?

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