Armoury Crate V2.7.8.0 [Report here if any issues]

[Arokhantos]

Profile switching never worked for me until i open armoury seriously i hate this, they just ignoring the problem it has been broken since then 10 juli update how hard is it to just roll back an update that has less problems then current patch, this is what makes me jump over to another brand issues like this piss me off makes me wanna kill my self.

[mbushnaq00]

According to Asus support page, GameVisual has been integrated into Armoury Crate, however I cannot find the option in the software.

I tried uninstalling the external GameVisual application and reset Armoury Crate, but it's still not showing.

Any idea how to get GameVisual to show up in Armoury Crate, I would like to use it with scenario profiles instead of keep changing the settings manually.

[Arokhantos]

There 2 armoury apps armoury and armoury crate i believe

[nbtc971]

Random cscript.exe blank windows opening up which cause full screen games to minimize to taskbar. Started when I installed the latest Armoury Crate and stopped when I uninstalled it. I'm on Windows 10 version 2004.

[RoninWazza]

Hi support and all,

Like everyone else in this thread, when I updated to Armoury Crate version 2.7.8.0 I lost all devices in Aura Sync. Nothing is recognized.

I have now updated to Armoury Crate version 2.7.13.0 after uninstalling the previous version. Still nothing showing in Aura Sync.

When selecting Devices, I can see the ROG Ryujin full details (tabs for OLED, Lighting, Fan Control and Firmware Update) but when I click on the ROG CROSSHAIR VIII HERO (WI-FI) nothing appears, just the "thinking" circle of dots going around and around.

As per the questions:
1. PC / Laptop
PC
2. Aura Sync products
ROG CROSSHAIR VIII HERO (WI_FI), ROG RYUJIN 240, ASUS ROG-STRIX-RTX2080S-A8G-GAMING, ASUS ROG Swift PG349Q, ASUS ROG Thor 850w, G.Skill Trident Z Neo RGB 32GB (2x 16GB) CL16 DDR4 3600MHz
3. 3rd-party peripheral, audio, or lighting software
None
4. Wired / wireless connection
Wired
5. Reinstalled Windows?
No, and I should not have to
6. Windows version & build
Win 10 Professional (10.0.19041 build 19041)
7. Previous version of firmware or software that worked as expected
The one before 2.7.13.0
8. Clarify your issue as clearly as possible.
As above, no devices showing in Aura Sync where previously all AURA devices were found. When selecting the M/B in devices, nothing happens
9. Any screenshots of the issue
None for now but I can provide via email
10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check
Item Version
---- -------
Armoury Crate UWP App 2.7.13.0
ROG Live Service 1.1.0.0
AURA Service (Lighting Service) 3.04.13
Armoury Crate lite service 3.0.4
ASUS AIOFan HAL 1.1.11
ASUS AURA Extension Card HAL 1.0.23
ASUS AURA Motherboard HAL 1.0.66
ASUS AURA Odd Component 1.0.8
ASUS Aac_NBDT HAL 2.2.17.0
ASUS Keyboard HAL 1.0.37
ASUS MB Peripheral Products 1.0.33
ASUS Mouse HAL 1.0.39
ASUS MousePad HAL 1.0.1.1
AacAudioHal 1.2.4
AacDispaly 1.1.26
AacVGA 0.0.2.6
CosairDram 1.0.13
KingstonDram 1.0.26
AURA DRAM Component 1.0.48
ENE RGB HAL 1.1.23.0
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_ASM_HAL 1.00.00
ENE_EHD_M2_HAL 1.0.5.0
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.3.0
Patriot Viper M2 SSD RGB 1.0.5.1
Patriot Viper RGB 1.00.06

Full system specs:
Motherboard ASUS ROG Crosshair VIII Hero WiFi
Memory (part number) G.Skill Trident Z Neo RGB 32GB (2x 16GB) CL16 DDR4 3600MHz
Graphics Card #1 ASUS ROG-STRIX-RTX2080S-A8G-GAMING
Monitor ASUS ROG Swift PG349Q
Storage #1 Corsair Force MP600 1TB NVMe Gen4 PCIe x4 SSD M.2(2280)
CPU Cooler ASUS ROG Ryujin 240mm
Case ASUS ROG Strix Helios
Power Supply ASUS ROG Thor 850w
Keyboard Logitech G512 Carbon
Mouse Logitech G Pro Gaming mouse
Headset Sony WH-1000X M3 Wireless Noise Canceling
Mouse Pad Logitech G440 Hard Gaming Mouse Pad
OS Windows 10 Professional

Regards,
Warren

[sebsolace]

Random cscript.exe blank windows opening up which cause full screen games to minimize to taskbar. Started when I installed the latest Armoury Crate and stopped when I uninstalled it. I'm on Windows 10 version 2004.

I have this happening as well but it hasn't minimized my screen, yet. It loads on top of the game then quickly closes. It definitely interferes, looks like a virus attempting to run, & any in game action I attempt does not register. total scuff!

[Arokhantos]

This is there response to the issue, even tho i posted my info in the thread already, they treat us like beta testers instead of having a solution after weekend they still need info even tho its been posted many times.
If this message is deleted i will automaticly boycot Asus for life due censorship.


Issues are RGB profiles not loading properly on bootup restart
You choose rainbow puke with leds set to match fan to get full rgb effect no can do it will reset to half assed non rainbow effect across 120 leds instead of user preference giving you nothing more then color cycle instead of rainbow puke
Chosen static and then choose rainbow puke your system will be set to static on restart and bootup every single time despite being set to rainbow puke.
every few boots rgb will only light up 1 led instead of all of them.
Profile only properly loads after you enter armoury crate and go to aura effects don't even have to click more and just loads instantly why cant it on cold boot or restart etc ?

Info for Asus that is to lazy to check down further back in this thread.
Asus hal did get an update this morning it did not solve any issues.

Item Version
---- -------
Armoury Crate UWP App 2.7.13.0
ROG Live Service 1.1.0.0
AURA Service (Lighting Service) 3.04.02
Armoury Crate lite service 3.0.4
ASUS AIOFan HAL 1.1.11
ASUS AURA Extension Card HAL 1.0.23
ASUS AURA Motherboard HAL 1.0.66
ASUS AURA Odd Component 1.0.8
ASUS Keyboard HAL 1.0.37
ASUS MB Peripheral Products 1.0.30
ASUS Mouse HAL 1.0.39
ASUS MousePad HAL 1.0.1.1
AacAudioHal 1.2.4
AacDispaly 1.1.23
AacVGA 0.0.2.6
CosairDram 1.0.12
KingstonDram 1.0.26
AURA DRAM Component 1.0.48
ENE RGB HAL 1.1.23.0
ENE_EHD_M2_HAL 1.0.5.0
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.3.0
Patriot Viper M2 SSD RGB 1.0.5.1
Patriot Viper RGB 1.00.06

Also noticed there corsair rgb plugin and i have corsair vengeance rgb pro but i cannot change rgb settings for it in armoury only in icue

[LordSabathan]

After the latest update from today armory crate menu Aura sync not detect a single device - i tried reinstall and restart of the pc .
Didnt reinstall windows on pc. Spec is listed on my profile, Windows 10 1909 up to date .
I also get this error on restart :

Description
Faulting Application Path: C:\Program Files (x86)\LightingService\LightingService.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: LightingService.exe
Application Version: 0.0.0.0
Application Timestamp: 5f028ffb
Fault Module Name: LightingService.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5f028ffb
Exception Code: c0000005
Exception Offset: 00127187
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 7519
Additional Information 2: 75197215c47bb5734d5821eee8f2ad7b
Additional Information 3: 0922
Additional Information 4: 0922eb6c5cb053e6e652780a10d7890a

[Aaerox]

Hi.

Recently I did a clean install of Windows 10 and discovered that Armoury Crate is way different then I remembered. The one that usually installs with the Windows 10 Pop up did not have all these Aura Sync / Livedash features. Before I used to use AI Suite III / Aura Sync / Livedash apps seperately so I thought now I'll try out the new Armoury Crate.

Initially the only problem I had was that my G.Skill Trident Z RGB ram wasn't being detected. Then suddenly one day it starts to work, I guess the app updated itself? But now the livedash on my motherboard is stuck on the last post code before bootng into Windows.

When I try to go into the motherboard settings in Armoury Crate, it's just blank.


1. PC / Laptop - PC
2. Aura Sync products - Maximus XI Formula / Ryujin 360 / G.Skill Trident Z RGB
3. 3rd-party peripheral, audio, or lighting software - None
4. Wired / wireless connection - Wired
5. Reinstalled Windows? - Clean Install 2020-07-15
6. Windows version & build - Windows 10 Pro OS Build 2004
7. Previous version of firmware or software that worked as expected - Not sure
8. Clarify your issue as clearly as possible. - See above
9. Any screenshots of the issue - See Above
10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check - Below
Item Version
---- -------
Armoury Crate UWP App 2.7.13.0
ROG Live Service 1.1.0.0
AURA Service (Lighting Service) 3.04.13
Armoury Crate lite service 3.0.4
ASUS AIOFan HAL 1.1.11
ASUS AURA Extension Card HAL 1.0.23
ASUS AURA Motherboard HAL 1.0.66
AacVGA 0.0.2.6
KingstonDram 1.0.26
AURA DRAM Component 1.0.48
ENE RGB HAL 1.1.23.0
ENE_EHD_M2_HAL 1.0.5.0
Patriot Viper DRAM RGB 1.0.8.2
Patriot Viper M2 SSD RGB 1.0.5.1

[apsims91]

Aura/Armoury Crate no longer detects motherboard for Aura Sync after updating through the Armoury Crate internal update, states "No devices available, Please connect at least one AURA Sync compatible device". I now have NO control over any of my RGB/ARGB headers.
Done all the usual steps, uninstalled all Asus backend applications, restart, cleaned reg, restart, reinstalled using latest download from Asus site, restart. I shouldn't have to be expected to do a clean windows install every time a programmer *£%s up!!

1. PC / Laptop - PC
2. Aura Sync products - STRIX Z390-F
3. 3rd-party peripheral, audio, or lighting software - Logitech G Hub
4. Wired / wireless connection - Wired
5. Reinstalled Windows? - No
6. Windows version & build - Windows 10 Pro OS Build 1909
7. Previous version of firmware or software that worked as expected - Not sure, before latest Aura patch (installed latest patch 19/07/2020 UK)
8. Clarify your issue as clearly as possible. - Aura/Armoury Crate no longer detects motherboard for Aura Sync, states "No Device Available"
9. Any screenshots of the issue - See Above
10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check - Below
Item Version

Item Version
---- -------
Armoury Crate UWP App 2.7.13.0
ROG Live Service 1.1.0.0
AURA Service (Lighting Service) 3.04.13
Armoury Crate lite service 2.7.10
ASUS AIOFan HAL 1.1.11
ASUS AURA Extension Card HAL 1.0.23
ASUS AURA Motherboard HAL 1.0.66
ASUS AURA Odd Component 1.0.8
ASUS Aac_NBDT HAL 2.2.17.0
ASUS Keyboard HAL 1.0.37
ASUS MB Peripheral Products 1.0.31
ASUS Mouse HAL 1.0.39
ASUS MousePad HAL 1.0.1.1
AacAudioHal 1.2.4
AacDispaly 1.1.25
AacVGA 0.0.2.6
CosairDram 1.0.13
KingstonDram 1.0.26
AURA DRAM Component 1.0.48
ENE RGB HAL 1.1.23.0
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_ASM_HAL 1.00.00
ENE_EHD_M2_HAL 1.0.5.0
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.3.0
Patriot Viper M2 SSD RGB 1.0.5.1
Patriot Viper RGB 1.00.08