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  1. #71
    Administrator Array MasterC@ASUS's Avatar
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    You really go for the latest
    Sorry, mine's not set for weekly updates. If your system without Insider Preview is fine, then the issue is probably that. For now, we will focus more on existing bugs rather than potential ones. Thanks for the early warning.

    Quote Originally Posted by Deepbluee View Post
    Hi @MasterC@ASUS,

    Thanks, for your time and reply. I did exactly what you say and show in ss but no luck. There is no problem with adjusting settings the problem is no matter how you adjust settings there is no any difference in voice. I had no ise with previous Insider Preview Build but latest Windows 10 Insider Preview 19645.1 (mn_release) build have this issue for me. I also tried on my laptop with non Preview Build there is no problem at al.

    Which version of Insider Preview Build you used for this test?

    Thanks.
    Last edited by MasterC@ASUS; 06-15-2020 at 09:33 AM.

  2. #72
    ROG Enthusiast Array TheEternaL PC Specs
    TheEternaL PC Specs
    MotherboardAsus ROG Rampage V Edition 10
    ProcessorIntel Core i7-5930K
    Memory (part number)32GB HyperX Predator 8x4GB 2133Mhz
    Graphics Card #1Asus ROG Strix GTX 1080 Ti
    MonitorAsus ROG PG279Q
    Storage #1M.2 SSD HyperX Predator 240GB
    Storage #2M.2 SSD Samsung 970 Pro 512GB
    CPU CoolerCostum EK Water Cooling
    CasePhanteks Enthoo Evolv X
    Power SupplyAsus ROG Thor 850W
    Keyboard Asus ROG Strix Flare
    Mouse Asus ROG Gladius II
    Headset Asus ROG Delta
    Mouse Pad Asus ROG Balteus
    Headset/Speakers Asus ROG Throne
    Accessory #1 Asus ROG Magnus
    Accessory #2 Asus ROG Aura Terminal
    Accessory #3 Speakers Edifier 2730DB
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    Quote Originally Posted by MasterC@ASUS View Post
    -
    Today a new update has been released for Armory Crate 2.7.13.0 and for Motherboard. What are the changes? What corrected?

    No fix lag Effects Rainbow and etc.

    Why don't I have smooth animation on all effects during synchronization?
    This only happens when I synchronize something with the motherboard. Without synchronization, the effects are smooth.

    Info: https://rog.asus.com/forum/showthrea...ge6#post806604
    Last edited by TheEternaL; 06-15-2020 at 03:40 PM.

  3. #73
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    ROG Live Service Crash with Citrix Display Drivers

    Armoury Crate reports "service error" upon launch. This is due the the ROG Live Service loaded module Exeio_x64.dll crashing with a memory exception c0000005 when enumerating display drivers. Specifically the "Citrix Indirect Display Adapter" installed by the Citrix Workspace Application.

    Version=1
    EventType=APPCRASH
    EventTime=132367087254775845
    ReportType=2
    Consent=1
    UploadTime=132367087256393672
    ReportStatus=268435456
    ReportIdentifier=30dee98a-b20c-479c-93ea-fcae04bce7e4
    IntegratorReportIdentifier=b83481e6-46ac-4b3f-a6ed-2700e1af594e
    Wow64Host=34404
    NsAppName=ROGLiveService.exe
    OriginalFilename=ROGLiveService.exe
    AppSessionGuid=00000f84-0000-0002-971d-021c2a43d601
    TargetAppId=W:0006d832bd75c4bf6874bb61ef742c337ccc 00000904!0000a50204f60a4d7126f57e46b577e896a58b604 e50!ROGLiveService.exe
    TargetAppVer=2020//05//11:05:23:20!221637!ROGLiveService.exe
    BootId=4294967295
    ServiceSplit=3131179009
    TargetAsId=89
    IsFatal=1
    EtwNonCollectReason=1
    Response.BucketId=e252c5a5ef29ba6330e7355f3f7578a7
    Response.BucketTable=4
    Response.LegacyBucketId=1218000907429836967
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=ROGLiveService.exe
    Sig[1].Name=Application Version
    Sig[1].Value=1.0.28.0
    Sig[2].Name=Application Timestamp
    Sig[2].Value=5eb8e148
    Sig[3].Name=Fault Module Name
    Sig[3].Value=Exeio_x64.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=1.1.3.2
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=5e4225a8
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=0000000000003040
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.19041.2.0.0.768.101
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=50b7
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=50b741bfb0e76bbe1c8a86f56485c16a
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=1a75
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=1a7559f774a1d04ac1738b22be79cb68
    UI[2]=C:\Program Files (x86)\ASUS\ROG Live Service\ROGLiveService.exe
    UI[5]=Close
    UI[8]=ROG Live Service stopped working and was closed
    UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
    UI[10]=&Close

    App Diagnostics not reporting Service version due to above mentioned issue

    Item Version
    ---- -------
    Armoury Crate UWP App 2.7.8.0
    ROG Live Service Not installed
    AURA Service (Lighting Service) Not installed
    Armoury Crate service Not installed

    App Diagnostics after Workspace Uninstall and Microsoft Store Update

    Item Version
    ---- -------
    Armoury Crate UWP App 2.7.13.0
    ROG Live Service 1.0.28.0
    AURA Service (Lighting Service) 3.04.02
    Armoury Crate lite service 2.7.10
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.22
    ASUS AURA Motherboard HAL 1.0.65
    AacVGA 0.0.2.6
    KingstonDram 1.0.24
    AURA DRAM Component 1.0.42
    ENE RGB HAL 1.0.17.0
    PHISON HAL 1.0.3.0
    Patriot Viper DRAM RGB 1.0.8.2
    Last edited by BankIT; 06-16-2020 at 02:35 PM. Reason: Adding App Diagnostics

  4. #74
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    CPU Stats not showing

    Hi

    System: Zephyrus S GM531GX

    My Armoury Crate doesn't show the CPU Stats and I tried uninstaling & reinstalling the program and other drivers related to it.

    Diagnostic Results:

    Item Version
    ---- -------
    Armoury Crate UWP App 2.7.13.0
    ROG Live Service 1.0.25.0
    AURA Service (Lighting Service) 3.04.02
    Armoury Crate service 2.7.10
    ASUS Aac_NBDT HAL 2.4.0.0
    ASUS Keyboard HAL 1.01.12
    ASUS MB Peripheral Products 1.0.33
    ASUS Mouse HAL 1.1.0.17
    AacAudioHal 1.3.7.0
    AacDispaly 1.1.25
    GALAX GAMER RGB 1.00.02

    Also tried the ArmouryCrate.XtuTroubleshooting.exe yielding the following results:

    Windows ® Installer. V 5.0.18362.1

    msiexec /Option <Required Parameter> [Optional Parameter]

    Install Options
    </package | /i> <Product.msi>
    Installs or configures a product
    /a <Product.msi>
    Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
    Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
    Uninstalls the product
    Display Options
    /quiet
    Quiet mode, no user interaction
    /passive
    Unattended mode - progress bar only
    /q[n|b|r|f]
    Sets user interface level
    n - No UI
    b - Basic UI
    r - Reduced UI
    f - Full UI (default)
    /help
    Help information
    Restart Options
    /norestart
    Do not restart after the installation is complete
    /promptrestart
    Prompts the user for restart if necessary
    /forcerestart
    Always restart the computer after installation
    Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
    i - Status messages
    w - Nonfatal warnings
    e - All error messages
    a - Start up of actions
    r - Action-specific records
    u - User requests
    c - Initial UI parameters
    m - Out-of-memory or fatal exit information
    o - Out-of-disk-space messages
    p - Terminal properties
    v - Verbose output
    x - Extra debugging information
    + - Append to existing log file
    ! - Flush each line to the log
    * - Log all information, except for v and x options
    /log <LogFile>
    Equivalent of /l* <LogFile>
    Update Options
    /update <Update1.msp>[;Update2.msp]
    Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
    Remove update(s) for a product
    Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
    Repairs a product
    p - only if file is missing
    o - if file is missing or an older version is installed (default)
    e - if file is missing or an equal or older version is installed
    d - if file is missing or a different version is installed
    c - if file is missing or checksum does not match the calculated value
    a - forces all files to be reinstalled
    u - all required user-specific registry entries (default)
    m - all required computer-specific registry entries (default)
    s - all existing shortcuts (default)
    v - runs from source and recaches local package
    Setting Public Properties
    [PROPERTY=PropertyValue]

    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.

    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Independent JPEG Group.
    Last edited by Rabros; 06-16-2020 at 03:00 AM.

  5. #75
    New ROGer Array Jesseinsf PC Specs
    Jesseinsf PC Specs
    MotherboardASUS ROG Maximus XI Extreme (Z390)
    ProcessorIntel Core i9 9900K
    Memory (part number)Corsair CMW128GX4M4E3200C16
    Graphics Card #1NVIDIA - GeForce RTX 2080 Ti FE
    Sound CardCreative Sound Blaster AE-9
    MonitorSamsung 32" UH750 QLED UHD Monitor
    Storage #1Samsung 970 Pro M.2 PCIe SSD 1TB
    CPU CoolerCooler Master MLX-D36M-A20PC-R1 w/ Noctua NF-F12 industrialPPC-2000 IP67 PWM x3 Fans
    CaseLian Li PC-011 Dynamic
    Power SupplyCooler Master V1200 Platinum
    Keyboard RAZER HUNTSMAN ELITE - LINEAR OPTICAL SWITCH (Red) w/ PBT Keycaps
    Mouse Razer Lancehead
    Headset Bowers and Wilkins P9 Signature
    Mouse Pad Razer Vespula V2 Mousepad
    Headset/Speakers Creative GigaWorks T40 Series II
    OS Windows 10 Pro for Workstations
    Network RouterROG Rapture GT-AC5300
    Accessory #1 Microsoft Xbox Elite Wireless Controller Series 2
    Accessory #2 Logitech BRIO ULTRA HD PRO WEBCAM
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    There is another update In the Windows Store

    There is another update In the Windows Store which brings it to version 2.7.13.0

  6. #76
    Administrator Array MasterC@ASUS's Avatar
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    Want to check, have you performed a power cycle? (unplug from wall for 5 seconds)

    The latest update (v2.7.13.0) plus individual component updates provide a number bug fixes. A new thread will be created soon. Some of the issues reported here were fixed, such as the language issue in some regions.


    Quote Originally Posted by TheEternaL View Post
    Today a new update has been released for Armory Crate 2.7.13.0 and for Motherboard. What are the changes? What corrected?

    No fix lag Effects Rainbow and etc.

    Why don't I have smooth animation on all effects during synchronization?
    This only happens when I synchronize something with the motherboard. Without synchronization, the effects are smooth.

    Info: https://rog.asus.com/forum/showthrea...ge6#post806604
    Last edited by MasterC@ASUS; 06-16-2020 at 07:43 AM.

  7. #77
    Administrator Array MasterC@ASUS's Avatar
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    Detectdll v0.0.8.8 was published yesterday.
    Please reboot, and wait for 10 mins while Detectdll is updated in the background.
    You can go to C:\Program Files (x86)\ASUS\ROG Live Service to check if DeviceHalDetect.dll has been updated - see properties.
    Click image for larger version. 

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    Quote Originally Posted by MadaDETuge View Post
    Hi,

    Thanks for replying. Please check PM for the zipped file. As for the second issue, I unplug the computer from the wall for 24 hours and it still doesn't work.

  8. #78
    ROG Member Array AleksK PC Specs
    AleksK PC Specs
    MotherboardROG Zenith II Extreme Alpha
    ProcessorAMD Ryzen™ Threadripper™ 3970X
    Memory (part number)HyperX Predator DDR4 RGB 3200 MHz 8 x 16 GB
    Graphics Card #1ROG Strix GeForce RTX™ 2080 Ti Advanced edition
    Storage #1Seagate FireCuda® 520 - 500 GB
    Storage #2Seagate FireCuda® 520 - 2000 GB
    CPU CoolerDeepCool Castle 360EX
    CaseROG Strix Helios
    Power SupplyROG Thor 1200W
    Keyboard ROG Strix Flare RGB
    Mouse ROG Gladius II Origin
    Headset ROG Delta
    Mouse Pad ROG Sheath
    OS Windows 10
    Network RouterROG Rapture GT-AC5300

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    New version 2.7.13.0 is totaly unusable.
    Click image for larger version. 

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    Click image for larger version. 

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    Item Version
    ---- -------
    Armoury Crate UWP App 2.7.13.0
    ROG Live Service 1.0.28.0
    AURA Service (Lighting Service) 3.04.02
    Armoury Crate lite service 2.7.10
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.22
    ASUS AURA Motherboard HAL 1.0.65
    ASUS Keyboard HAL 1.01.21
    ASUS Mouse HAL 1.1.0.17
    AacAudioHal 1.3.8.0
    AacVGA 0.0.2.6
    KingstonDram 1.0.24
    AURA DRAM Component 1.0.42
    ENE RGB HAL 1.0.17.0
    ENE_ESD_ASM_HAL 1.0.9.5
    PHISON HAL 1.0.3.0
    Patriot Viper DRAM RGB 1.0.8.2

  9. #79
    Administrator Array MasterC@ASUS's Avatar
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    Just to be sure, have you tried to reboot or perform a power cycle?

    Anyone else??

    Quote Originally Posted by AleksK View Post
    New version 2.7.13.0 is totaly unusable.
    Last edited by MasterC@ASUS; 06-16-2020 at 10:22 AM.

  10. #80
    ROG Member Array AleksK PC Specs
    AleksK PC Specs
    MotherboardROG Zenith II Extreme Alpha
    ProcessorAMD Ryzen™ Threadripper™ 3970X
    Memory (part number)HyperX Predator DDR4 RGB 3200 MHz 8 x 16 GB
    Graphics Card #1ROG Strix GeForce RTX™ 2080 Ti Advanced edition
    Storage #1Seagate FireCuda® 520 - 500 GB
    Storage #2Seagate FireCuda® 520 - 2000 GB
    CPU CoolerDeepCool Castle 360EX
    CaseROG Strix Helios
    Power SupplyROG Thor 1200W
    Keyboard ROG Strix Flare RGB
    Mouse ROG Gladius II Origin
    Headset ROG Delta
    Mouse Pad ROG Sheath
    OS Windows 10
    Network RouterROG Rapture GT-AC5300

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    Quote Originally Posted by MasterC@ASUS View Post
    Just to be sure, have you tried to reboot or perform a power cycle?
    Yes, also uninstall all Aura and Armory component, and make new installateion, withour any succes.

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