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  1. #111
    ROG Member Array orlandofuriosoo PC Specs
    orlandofuriosoo PC Specs
    MotherboardMaximus XI Hero (WIFI)
    ProcessorIntel I7 9700k
    Memory (part number)F4-3200C16D-32GTZR (32gb Total) 16gb G-Skill Trident Z RGB DDR4-3200 CL 16 (X2)
    Graphics Card #1Nvidia RTX 2080
    MonitorAsus PG279Q 1440p 144hz
    Storage #1Samsung 970 Evo SSD
    Storage #2Samsung 850 Pro SSD
    CPU CoolerRyuo 240 AIO
    CaseNZXT H700I
    Power SupplyCorsair RM850X 850 W
    Keyboard Logitech G513
    Mouse Logitech G903
    Headset Lucid Sounds LS 40
    Mouse Pad Logitech Power Play
    Headset/Speakers Logitech G560
    OS Windows 10 Pro "64" 2004
    Network RouterAsus RT_AC66U
    Accessory #1 Logitech HD Pro Webcam C920
    Accessory #2 WD MY Book 3TB HDD
    Accessory #3 Xbox One Controller
    orlandofuriosoo's Avatar
    Join Date
    Jun 2012
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    High CPU Usage with lighting service

    Does anyone know if this new update fixes the high cpu usage with Asus lighting service using any feature other than static? mine would use between 5-10% unles my lighting was static. Right now i have the OG livedash and aura sync " no armoury crate" usage stays at 0 with color cycle breathing and static.

  2. #112
    New ROGer Array
    Join Date
    Mar 2020
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    5

    Broken HAL for Gladius II Origin

    Version 1.1.0.23 release date: 2020/07/15 Error code 12...Rebooted several times and still not working! Fix it ASAP because I can't access my mouse settings!

  3. #113
    ROG Guru: Orange Belt Array Gofran PC Specs
    Gofran PC Specs
    MotherboardROG MAXIMUS XI FORMULA
    Processori9-9900K
    Memory (part number)F4-3200C14D-32gb
    Graphics Card #1Asus ROG STRIX GTX 1080 Ti
    MonitorDell 2417dg
    Storage #1970 evo 500gb
    Storage #2951 nvme 500gb
    CPU CoolerROG RYUO 240
    Power SupplyAsus RoG Thor 850W
    Keyboard Asus claymore
    Mouse Asus Spatha
    Mouse Pad Asus rog sheath
    OS Windows 10
    Accessory #1 Phanteks Evolv x

    Join Date
    Mar 2016
    Reputation
    11
    Posts
    322

    Quote Originally Posted by ROGdontCARE View Post
    Version 1.1.0.23 release date: 2020/07/15 Error code 12...Rebooted several times and still not working! Fix it ASAP because I can't access my mouse settings!
    i have this issue also galdius II Wireless error code 12

    restart several times
    and full shutdown not working even changing cables and uninstalled drivers throug device manager same issue

  4. #114
    New ROGer Array Groumph PC Specs
    Groumph PC Specs
    MotherboardAsus Rampage 6 Extreme
    ProcessorIntel Core i7 7740X
    Memory (part number)32GB Corsair DDR4 3200 MHZ
    Graphics Card #1Asus Rog 2080 TI Matrix
    MonitorAsus Tuf Gaming VG27AQ
    Storage #1SSD 960 500 GB
    Storage #2Seagate 4 to 5900 x2
    CPU CoolerCorsair h100i V2
    CaseCorsair 570X
    Power SupplySeasonic 1000W 80 Plus Gold
    Keyboard Asus Strix Flaire
    Mouse Asus Gladius II
    Headset Plantronic RIG 800HD
    Mouse Pad MM800 Polaris Corsair
    Headset/Speakers Logitech Z5500 THX 5.1
    OS Windows 10 version 1909
    Accessory #1 Strix Arion 500 GB SSD MVME

    Join Date
    Mar 2020
    Reputation
    10
    Posts
    1

    Hello

    I have i think the same problems with my gladius II code error 12 please update patch ;(

    Item Version
    ---- -------
    Armoury Crate UWP App 2.7.13.0
    ROG Live Service 1.1.0.0
    AURA Service (Lighting Service) 3.04.13
    Armoury Crate lite service 3.0.4
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.23
    ASUS AURA Motherboard HAL 1.0.66
    ASUS AURA Odd Component 1.0.8
    ASUS Keyboard HAL 1.01.21
    ASUS MB Peripheral Products 1.0.32
    ASUS Mouse HAL 1.1.0.17
    ASUS MousePad HAL 1.0.1.2
    AacAudioHal 1.02.12
    AacDispaly 1.1.25
    AacVGA 0.0.2.6
    CosairDram 1.0.13
    KingstonDram 1.0.26
    AURA DRAM Component 1.0.48
    CorsairAsusPlugin 2.0.0
    ENE RGB HAL 1.1.23.0
    ENE_DRAM_RGB_AURA42 1.00.02
    ENE_EHD_ASM_HAL 1.00.05
    ENE_EHD_M2_HAL 1.0.5.0
    GALAX GAMER RGB 1.00.02
    PHISON HAL 1.0.3.0
    Patriot Viper M2 SSD RGB 1.0.5.1
    Patriot Viper RGB 1.00.08

  5. #115
    New ROGer Array Nox01 PC Specs
    Nox01 PC Specs
    MotherboardROG Maximus XI Hero (Wi-Fi)
    ProcessorIntel 9700K
    Memory (part number)Corsair Dominator Platinum RGB 3200Mhz
    Graphics Card #1ROG STRIX 2070 Super A8G
    MonitorAsus XG32VQR
    Storage #1Samsung 970 EVO PLUS 1TB
    Storage #2Samsung 970 EVO PLUS 1TB
    CPU CoolerROG Ryujin 360
    CaseROG Strix Helios
    Power SupplyROG Thor 1200W
    Keyboard ROG Claymore
    Mouse ROG Pugio
    Headset Creative SoundBlasterX H5 Tournament Edition
    Mouse Pad ROG Balteus
    Headset/Speakers Creative SoundBlaster Kratos S5
    OS Windows 10 Pro

    Join Date
    Jan 2020
    Reputation
    10
    Posts
    7

    Quote Originally Posted by ROGdontCARE View Post
    Version 1.1.0.23 release date: 2020/07/15 Error code 12...Rebooted several times and still not working! Fix it ASAP because I can't access my mouse settings!
    Me too with Pugio mouse, can't even access settings... also Aura sync won't keep settings for my claymore and Ryujin 360, pretty buggy release.

  6. #116
    ROG Guru: Black Belt Array Hopper64 PC Specs
    Hopper64 PC Specs
    MotherboardAsus R6EE Bios 0702
    Processori9 10900X @ 5.0 1.37V VCore
    Memory (part number)GSkill F4-4000C18Q2-64GTZR
    Graphics Card #1EVGA 2080 Ti
    Sound CardCreative SB AE7
    MonitorAsus ROG PG349Q
    Storage #1Intel 905p M.2 360G
    CPU CoolerEKWB Magnitude RGB and Quantum Kinetic D5
    CasePhanteks Enthoo Elite
    Power SupplyCorsair AX1600i
    Keyboard Asus Strix Flare
    Mouse Asus ROG Gladius II Origin
    OS Windows 10 64
    Hopper64's Avatar
    Join Date
    Nov 2012
    Reputation
    47
    Posts
    2,223

    Count me in for gladius ii origin problems with this update. It won't update correctly:

    Click image for larger version. 

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    Rebooted several time, no go. Why is it the same issue over and over again????

  7. #117
    New ROGer Array
    Join Date
    May 2020
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    ROG Gladius II (Error code :12) *stuck in update loop*

    1. rog ch7 hero (wi-fi) [3103] + ryzen 2700x [v2.04.09.131] + evga rtx 2070 xc [451.67]

    2. rog ch7 hero (wi-fi) + rog strix flare + rog gladius II + ekwb d-rgb 360 aio + g.skillz tridentz rgb
    [RiP = 2x rog fusion 500 *BRICKED* og & rma {yes, 2 seperate rog fusion 500 dead, both og & rma pair bricked, any help? I am unable to re-rma the now bricked rma fusion 500 I was sent}]

    3. nzxt cam (gpu aio mod)

    4. Wired

    5. No

    6. Win10 Pro 2004 - 19041.388

    7. has never worked as expected

    8. I am stuck in an update loop for rog gladius II "Sorry, we cannot finish the file installation. Please restart the system and retry. (Error code: 12)" I can not access aura sync functions nor can I edit in aura creator. No devices are seen by aura sync function, however, they are listed under devices tab. I have reinstalled Armoury Crate using ArmouryCrateInstallTool. Nothing is allowing me to update the Rog Gladius II. I can not access any gladius II settings, such as DPI, polling, lighting, etc. I have no control of the mobo, ram nor aio lighting functions either.

    9.
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    10. Armoury Crate UWP App 2.7.13.0
    ROG Live Service 1.1.0.0
    AURA Service (Lighting Service) 3.04.13
    Armoury Crate lite service 3.0.4
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.23
    ASUS AURA Motherboard HAL 1.0.66
    ASUS AURA Odd Component 1.0.8
    ASUS Aac_NBDT HAL 2.2.17.0
    ASUS Keyboard HAL 1.01.21
    ASUS MB Peripheral Products 1.0.32
    ASUS Mouse HAL 1.1.0.17
    ASUS MousePad HAL 1.0.1.2
    AacAudioHal 1.02.12
    AacDispaly 1.1.25
    AacVGA 0.0.2.6
    CosairDram 1.0.13
    KingstonDram 1.0.26
    AURA DRAM Component 1.0.48
    ENE RGB HAL 1.1.23.0
    ENE_DRAM_RGB_AURA42 1.00.02
    ENE_EHD_ASM_HAL 1.00.05
    ENE_EHD_M2_HAL 1.0.5.0
    GALAX GAMER RGB 1.00.02
    PHISON HAL 1.0.3.0
    Patriot Viper M2 SSD RGB 1.0.5.1
    Patriot Viper RGB 1.00.08

    11. According to the OP there should be an option for "New: Backup/restore to personal profiles in cloud - for all device configurations and custom settings (log in first, find it under your profile)" however, when I log in to my account & go to my profile, the option to 'Backup/restore' does not exist.
    Last edited by sebsolace; 07-16-2020 at 09:17 AM. Reason: added image & sys info

  8. #118
    New ROGer Array
    Join Date
    Feb 2019
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    Posts
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    Quote Originally Posted by Nox01 View Post
    Me too with Pugio mouse, can't even access settings... also Aura sync won't keep settings for my claymore and Ryujin 360, pretty buggy release.
    Exactly the same problem and more than this!! Armoury Crate is garbage as software, it's very known if you search on internet, and i have only the Pugio on my PC from Asus and Armoury Crate install a lot of unnecessary "bloatware" for others components that there aren't on my system, like RGB for RAM, SSDs etc...
    My advise is to uninstall it very carefully with directions that there are in Asus's site and after this look at your installed programs to find others unnecessary programs that have installed as i mention above!!
    And install and use the latest version of ROG Armoury which is fine!!

  9. #119
    Administrator Array MasterC@ROG's Avatar
    Join Date
    Aug 2014
    Reputation
    110
    Posts
    1,646

    Hey Guys, I'll have our guys look into potential issues with the latest update asap.

  10. #120
    New ROGer Array
    Join Date
    Jun 2020
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    many problems

    I can't access any setting other than MOBO I see everything but no option arrow at the bottom to change things like my gif on my RYUO
    Click image for larger version. 

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