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  1. #91
    ROG Member Array AleksK PC Specs
    AleksK PC Specs
    MotherboardROG Zenith II Extreme Alpha
    ProcessorAMD Ryzen™ Threadripper™ 3970X
    Memory (part number)HyperX Predator DDR4 RGB 3200 MHz 8 x 16 GB
    Graphics Card #1ROG Strix GeForce RTX™ 2080 Ti Advanced edition
    Storage #1Seagate FireCuda® 520 - 500 GB
    Storage #2Seagate FireCuda® 520 - 2000 GB
    CPU CoolerDeepCool Castle 360EX
    CaseROG Strix Helios
    Power SupplyROG Thor 1200W
    Keyboard ROG Strix Flare RGB
    Mouse ROG Gladius II Origin
    Headset ROG Delta
    Mouse Pad ROG Sheath
    OS Windows 10
    Network RouterROG Rapture GT-AC5300

    Join Date
    Mar 2014
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    19

    Quote Originally Posted by AleksK View Post
    New version 2.7.13.0 is totaly unusable.
    Attachment 85280
    Attachment 85281
    Attachment 85282

    Item Version
    ---- -------
    Armoury Crate UWP App 2.7.13.0
    ROG Live Service 1.0.28.0
    AURA Service (Lighting Service) 3.04.02
    Armoury Crate lite service 2.7.10
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.22
    ASUS AURA Motherboard HAL 1.0.65
    ASUS Keyboard HAL 1.01.21
    ASUS Mouse HAL 1.1.0.17
    AacAudioHal 1.3.8.0
    AacVGA 0.0.2.6
    KingstonDram 1.0.24
    AURA DRAM Component 1.0.42
    ENE RGB HAL 1.0.17.0
    ENE_ESD_ASM_HAL 1.0.9.5
    PHISON HAL 1.0.3.0
    Patriot Viper DRAM RGB 1.0.8.2
    Still this version can't detect any computability device. I thing the problems is in latest motherboard components can you return previous?

  2. #92
    ROG Enthusiast Array
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    Apr 2020
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    Quote Originally Posted by MasterC@ASUS View Post
    Custom/Advanced Effects are now done through Aura Creator, which gives you complete control over the lighting effects - even on multiple devices. Give it a try.
    I have. It works in theory, but last I tried it, sleep/resume PC causes it to stop working and reset to some default colour profile I can't control. If I recall correctly, this happened also when monitor goes off while the PC is Idle.

    None of this happens with ROG Armoury II and profiles, and I can switch profiles easily with Fn+number if it I need to.

  3. #93
    ROG Enthusiast Array TheEternaL PC Specs
    TheEternaL PC Specs
    MotherboardAsus ROG Rampage V Edition 10
    ProcessorIntel Core i7-5930K
    Memory (part number)32GB HyperX Predator 8x4GB 2133Mhz
    Graphics Card #1Asus ROG Strix GTX 1080 Ti
    MonitorSamsung Odyssey G7
    Storage #2M.2 SSD Samsung 970 Pro 512GB
    CPU CoolerCostum EK Water Cooling
    CasePhanteks Enthoo Evolv X
    Power SupplyNext Buy Asus ROG Thor 850 Watt
    Keyboard Asus ROG Strix Flare
    Mouse Asus ROG Gladius II
    Headset Asus ROG Delta
    Mouse Pad Next Buy Asus ROG Balteus
    Headset/Speakers Next Buy Asus ROG Magnus
    Accessory #2 Asus ROG Aura Terminal
    Accessory #3 Speakers Edifier 2730DB
    TheEternaL's Avatar
    Join Date
    Dec 2016
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    Quote Originally Posted by MasterC@ASUS View Post
    Want to check, have you performed a power cycle? (unplug from wall for 5 seconds)

    The latest update (v2.7.13.0) plus individual component updates provide a number bug fixes. A new thread will be created soon. Some of the issues reported here were fixed, such as the language issue in some regions.
    I don’t know about you, but I have the effect of rainbow and breathing lag.
    Last edited by TheEternaL; 06-19-2020 at 08:57 PM.

  4. #94
    ROG Enthusiast Array
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    I just tried to test Aura Creator again, if it still has the same sleep/resume issues. But it seems that now it will not work at all.

    It does not see the device, and when I try to update things I'm just getting "Rog Live Service error". Both services are running.

    Click image for larger version. 

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  5. #95
    ROG Junior Member Array
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    I have a problem with the program and the lights on my pc the ARMORY CRATE program does not recognize the device, I have an asus rog gr8 ii which is not known to the program.
    Click image for larger version. 

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    information:
    PC / Laptop: Asus Rog gr8 ii
    2. Aura Sync products: rog claymore, rog gladius ii wireless
    3. 3rd-party peripheral, audio, or lighting software: corsair icue
    4. Wired / wireless connection: Wired Ethernet
    5. Reinstalled Windows?: yes
    6. Windows version & build: version1909 biuld 18363.900
    7. Previous version of firmware or software that worked as expected: I do not remember
    8. Clarify your issue as clearly as possible.
    With some previous updates, the program seemed to be working badly, because if it recognized my pc asus rog gr8 ii and the lights, but it took them as if they were tuf and did not let me edit the configuration of the same but when synchronizing with the keyboard and mouse and put a general lighting configuration the 3 things worked without problems, after the last update I stop recognizing the pc reintale the windows 10 for other reasons I have installed the latest drivers of all but did not recognize me again.
    9. Any screenshots of the issue
    Click image for larger version. 

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    Click image for larger version. 

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    10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check
    Item Version
    Item Version
    ---- -------
    Armoury Crate UWP App 2.7.13.0
    ROG Live Service 1.0.28.0
    AURA Service (Lighting Service) 3.04.02
    Armoury Crate service 2.7.10
    ASUS AIOFan HAL 1.1.8
    ASUS AURA Extension Card HAL 1.0.22
    ASUS AURA Motherboard HAL 1.0.64
    ASUS AURA Odd Component 1.0.8
    ASUS Aac_NBDT HAL 2.3.19.0
    ASUS Keyboard HAL 1.01.21
    ASUS MB Peripheral Products 1.0.33
    ASUS Mouse HAL 1.1.0.17
    ASUS MousePad HAL 1.0.1.2
    AacAudioHal 1.3.7.0
    AacDispaly 1.1.25
    AacVGA 0.0.2.6
    CosairDram 1.0.13
    KingstonDram 1.0.24
    AURA DRAM Component 1.0.42
    ENE RGB HAL 1.0.17.0
    ENE_DRAM_RGB_AURA42 1.00.02
    ENE_EHD_ASM_HAL 1.00.05
    ENE_EHD_M2_HAL 1.0.6.0
    GALAX GAMER RGB 1.00.02
    PHISON HAL 1.0.3.0
    Patriot Viper DRAM RGB 1.0.8.2
    Patriot Viper M2 SSD RGB 1.00.04

    plz help me.

  6. #96
    Administrator Array MasterC@ROG's Avatar
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    Sorry, laptops and desktops before July 2018 are not supported in Armoury Crate.

    Here is a list of supported laptops and desktops:
    https://dlcdnets.asus.com/pub/ASUS/G...orted_List.pdf

    More info here:
    https://www.asus.com/support/FAQ/1042459

    Quote Originally Posted by maxpower1989 View Post
    I have a problem with the program and the lights on my pc the ARMORY CRATE program does not recognize the device, I have an asus rog gr8 ii which is not known to the program.
    Click image for larger version. 

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    information:
    PC / Laptop: Asus Rog gr8 ii
    2. Aura Sync products: rog claymore, rog gladius ii wireless
    3. 3rd-party peripheral, audio, or lighting software: corsair icue
    4. Wired / wireless connection: Wired Ethernet
    5. Reinstalled Windows?: yes
    6. Windows version & build: version1909 biuld 18363.900
    7. Previous version of firmware or software that worked as expected: I do not remember
    8. Clarify your issue as clearly as possible.
    With some previous updates, the program seemed to be working badly, because if it recognized my pc asus rog gr8 ii and the lights, but it took them as if they were tuf and did not let me edit the configuration of the same but when synchronizing with the keyboard and mouse and put a general lighting configuration the 3 things worked without problems, after the last update I stop recognizing the pc reintale the windows 10 for other reasons I have installed the latest drivers of all but did not recognize me again.
    9. Any screenshots of the issue

    10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check


    plz help me.

  7. #97
    ROG Guru: White Belt Array Ghozer PC Specs
    Ghozer PC Specs
    MotherboardAsus Prime Z270-A
    Processori7-7700k
    Memory (part number)16GB G.Skill TridentZ RGB DDR4-3200
    Graphics Card #1Asus ROG Strix GTX 1070
    Monitor2x HP 23xi
    Storage #1Samsung 970 Pro 512GB
    Storage #22TB Seagate Firecuda SSHD
    CPU CoolerAntec 120mm AIO
    CasePhanteks P400S
    Power SupplyCorsair RM750X
    Keyboard Asus ROG Strix Flare
    Mouse Asus ROG Gladius II
    Headset Steel Series Arctis 5 RGB
    Mouse Pad Random Alienware
    Headset/Speakers Creative Inspire GD580
    OS Windows 10
    Network RouterISP Standard (350mb/35mb)

    Join Date
    Jun 2017
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    Update loop issue - since last update
    A few days ago the HAL for my board updated (as well as an update for my Mouse)

    Since then, i'm now stuck in a loop - if I select my board from 'Devices' I get an error "You must first update your device to continue" - if I click "Check Update" there are no updates found.... I go back to Devices, and I get the same message...

    I have rebooted a few times since, cannot figure it out :/

  8. #98
    ROG Junior Member Array
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    Quote Originally Posted by MasterC@ASUS View Post
    Sorry, laptops and desktops before July 2018 are not supported in Armoury Crate.

    Here is a list of supported laptops and desktops:
    https://dlcdnets.asus.com/pub/ASUS/G...orted_List.pdf

    More info here:
    https://www.asus.com/support/FAQ/1042459

    ok I understand that it is not compatible but it also does not allow me to install a previous aura software, and for this reason I cannot control the lights on my desktop and I need to be able to control them. What do I have to do to control the lights on my desktop?

  9. #99
    ROG Member Array RULVFF PC Specs
    RULVFF PC Specs
    Laptop (Model)ROG G73JH-B1
    MotherboardAsus ROG Zenith II Extreme
    ProcessorAMD Ryzen Threadripper 3960x
    Memory (part number)F4-3200C16D-16GTRS
    Graphics Card #1Asus Strix GTX 1080Ti 11GB
    Graphics Card #2Asus Strix GTX 1080Ti 11GB
    MonitorLG M2752D 27" FHD / Samsung 28" UHD LU28D590DSMZD
    Storage #1Corsairt MP600 SSD 500gb
    Storage #2Corsairt MP600 SSD 1TB
    CPU CoolerCustom Water Cooler
    CaseThermaltake The Tower 900
    Power SupplyCorsair AX1500i
    Keyboard Redragon Yama
    Mouse Razer Basilisk Ultimate/Logitech Mx Master
    Headset/Speakers Microlab M-100/Microfone Nox Krom P2
    OS Windows 10 PRO 2004
    Network RouterTP-Link Archer C5400 V2.0
    Accessory #1 DS4 Controler

    Join Date
    Jun 2020
    Reputation
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    Posts
    7

    I cant control Leds on Fan Ext Card


    1. PC / Laptop =
    PC
    2. Aura Sync products =
    Zenith II ARGB and RGB Headers, Fan Extesion Card RGB Headers, 2xStrix1080Ti (Both VGA has no Leds, custom WB ARGB Leds are control by MB), G.Skill Trident Z Royal
    3. 3rd-party peripheral, audio, or lighting software=
    KB Redragon Yama (no software), Corsair Link To monitor AXi PowerSuply, Logitech Options for MX Master Mouse, Sony DS4 Dongle
    4. Wired / wireless connection=
    Wi-Fi 5G
    5. Reinstalled Windows? =
    No, New Install 3 months ago.
    6. Windows version & build =
    Windows 10 PRO 2004 19041.329
    7. Previous version of firmware or software that worked as expected =
    don't Know, observed today when I cheeking Fan coolers that is attached to this 3 headers.
    8. Clarify your issue as clearly as possible. =
    If change lightning to any mode, the 3 RGB Headers of Asus Fan Extension Card that come with ROG Zenith II Extreme stay color cycling, same If turn it OFF ligh on the below image, its stay color Cycling.
    I can control the 4 x Fan that is connected on Fan Ext Card on AI Suite 3 (3 for GPU Cooler and 1 for CPU Cooler), its working as expected for speed control.

    9. Any screenshots of the issue
    10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check
    Item Version

    ---- -------
    Armoury Crate UWP App 2.7.13.0
    ROG Live Service 1.0.28.0
    AURA Service (Lighting Service) 3.04.02
    Armoury Crate lite service 2.7.10
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.22
    ASUS AURA Motherboard HAL 1.0.65
    ASUS AURA Odd Component 1.0.8
    ASUS MB Peripheral Products 1.0.31
    AacDispaly 1.1.25
    AacVGA 0.0.2.6
    CosairDram 1.0.13
    KingstonDram 1.0.24
    AURA DRAM Component 1.0.42
    ENE RGB HAL 1.0.17.0
    ENE_DRAM_RGB_AURA42 1.00.02
    GALAX GAMER RGB 1.00.02
    PHISON HAL 1.0.3.0
    Patriot Viper DRAM RGB 1.0.8.2
    Patriot Viper M2 SSD RGB 1.00.05

    Click image for larger version. 

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  10. #100
    ROG Guru: White Belt Array flyinion PC Specs
    flyinion PC Specs
    Laptop (Model)GL703GE-ES73
    MotherboardCrosshair Hero VIII non-WiFi
    ProcessorRyzen 7 3700X
    Memory (part number)GSkill DDR4-3600 Trident Z Neo CL18
    Graphics Card #1EVGA 2080 Super FTW3 Hydro Copper
    MonitorAsus PG279Q & LG 34GN850
    Storage #1Samsung Evo 970 Plus 500GB
    Storage #2Samsung Evo 860 2TB
    CPU CoolerCustom Loop, cuplex kryos next, AC ST30 V2 360 & ST30 420, aquacomputer D5 PWM, AC 250mm res
    CasePhanteks Enthoo Luxe 2 (719)
    Power SupplySeasonic Prime Ultra Gold 1000W
    Keyboard Steelseries M750 TKL
    Mouse Steelseries Rival 700
    Headset Steelseries Arctis Pro + GameDAC
    Mouse Pad Steelseries QcK Limited
    Headset/Speakers Kanto YU2 with old Yamah HTIB sub
    OS Win10 Pro
    Network RouterGoogle WiFi
    Accessory #1 Honeycomb Alpha flight yoke, Logitech rudder pedals
    Accessory #2 Blue Yeti X
    Accessory #3 Asus BW-16D1X-U blu-ray burner

    Join Date
    Jun 2014
    Reputation
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    1. PC / Laptop - PC
    2. Aura Sync products - Crosshair VIII Hero (non-wifi) motherboard
    3. 3rd-party peripheral, audio, or lighting software - Steelseries Engine with mouse, keyboard, headphones, mousepad
    4. Wired / wireless connection - wired
    5. Reinstalled Windows? - no
    6. Windows version & build - Win10 Pro 1909 build 18363.900
    7. Previous version of firmware or software that worked as expected - same version (2.7.13.0)

    8. Clarify your issue as clearly as possible. - on reboot or cold boot once logging into windows Aura gives a weird behavior to the ARGB headers on the motherboard. I have my case's ARGB hub (Phanteks ARGB hub) connected to one header with 3 fans, the case's built in lighting, and an LED ring on my reservoir and they behave fine. The other ARGB header has 4 Fractal Prisma fans attached (standard ARGB connection that can daisy chain). The weird behavior is the fans that are directly connect about half the LED's turn off. The only fix is to go into Armoury Crate to the ARGB LED count, change either header to some other number than the default 120. That fixes it, and it can be changed back even. The next boot the same thing happens. This started happening after flashing the 2010 BIOS for the motherboard

    9. Any screenshots of the issue - none

    10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check

    Item Version
    ---- -------
    Armoury Crate UWP App 2.7.13.0
    ROG Live Service 1.0.28.0
    AURA Service (Lighting Service) 3.04.02
    Armoury Crate lite service 2.7.10
    ASUS AIOFan HAL 1.1.11
    ASUS AURA Extension Card HAL 1.0.22
    ASUS AURA Motherboard HAL 1.0.65
    ASUS AURA Odd Component 1.0.8
    ASUS Aac_NBDT HAL 2.2.17.0
    ASUS Keyboard HAL 1.0.37
    ASUS MB Peripheral Products 1.0.31
    ASUS Mouse HAL 1.0.39
    ASUS MousePad HAL 1.0.1.1
    AacAudioHal 1.2.4
    AacDispaly 1.1.25
    AacVGA 0.0.2.6
    CosairDram 1.0.13
    KingstonDram 1.0.24
    AURA DRAM Component 1.0.42
    ENE RGB HAL 1.0.17.0
    ENE_DRAM_RGB_AURA42 1.00.02
    ENE_EHD_ASM_HAL 1.00.00
    ENE_EHD_M2_HAL 1.00.01
    GALAX GAMER RGB 1.00.02
    PHISON HAL 1.0.3.0
    Patriot Viper M2 SSD RGB 1.00.05
    Patriot Viper RGB 1.00.08



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