Armoury Crate V2.7.8.0 [Report here if any issues]

[Razer68]

Maybe, thanks for the reply.
The rest of the interface seems exactly same though except the missing tools tab.

Did you try a re-installation the Armoury Crate!?

[markec872]

1 PC/LAPTOP: LAPTOP (ASUS ROG STRIX SCAR 2 GL704GW)
2 AURA SYNC PRODUCTS: No, i have LOGITECH G PRO WIRELESS and LOGITECH G PRO X HEADSET
3 3RD PARTY PERPHERAL: No
4 Wired / wireless connection: Wired connection ethernet (optic fibre internet download 300mbits upload 100mbits (NO PROBLEMS WITH INTERNET)
5 Reinstalled Windows: yes, 1 week ago
6 Windows version & build: Version 1909 (OS Build 18363.836) Licenced, picture will be down below so u can check
7 Previus version of firmware or software that worked as expected: I dont know, sorry

8 So i reinstalled my WINDOWS 10 HOME one week ago because i had some problems with PUBG and thought it will solve the problem but it didnt, did hard reinstall (without DATA saviing – lost armoury crate etc) but after reinsetalling i installed again all firmwares, softwares etc for armoury crate and all was fine till 2 days ago when i went to armoury crate 40% of the app was on CHINESE/JAPANESSE and other 60% on ENGLISH. I tryed to reinstall it but it didnt help, have no idea how that happend lol, its so annoying and frustrating.

Also, SONIC RADAR 3 and SONIC STUDIO 3 are not working. Error message is „the current system is not supported, or the audio driver has not been properly installed TIMEOUT“. PLEASE HELP ME WITH THAT I REALLY NEED SONIC RADAR/STUDIO
Also, my windows is up to date as well as armoury crate software (got latest updates but not 100% sure because its on chinese and i only speek/understand ENGLISH and CROATIAN)

PLEASE, CHECK CAREFULLY ALL 8 SCREENSHOTS THAT I WILL ATTACH DOWN BELOW SO U CAN UNDERSTAND EASIER WHERE IS THE PROBLEM!
Note: armoury crate backup is not working so it didnt help me solve the problem as well as reinstallation of the program

PROBLEMS NEEDED TO SOLVE

1 Armoury crate back to english
2 when i press for example FN + F5 it switches the power mode to next one but i dont have „animation“ on the screen such as SILENT BALANCED TURBO. And same thing for all other functions, they all work but dont see animation on screen if u understand
3. SONIC RADAR 3 AND SONIC STUDIO 3 are not working at all

10 Item Version
---- -------
Armoury Crate UWP App 2.7.8.0
ROG Live Service 1.0.28.0
AURA Service (Lighting Service) 3.04.02
Armoury Crate service 2.7.10
ASUS Aac_NBDT HAL 2.4.0.0
ASUS Keyboard HAL 1.0.39
ASUS MB Peripheral Products 1.0.31
ASUS Mouse HAL 1.0.43
AacAudioHal 1.2.8
AacDispaly 1.1.23

[BGLUK]

1. PC / Laptop - PC Issue
2. Aura Sync products - Rog Maximus Hero XI MB and ASUS RGB Strip
3. 3rd-party peripheral, audio, or lighting software - Corsair ICue (ASUS Plugin disabled)
4. Wired / wireless connection Wired
5. Reinstalled Windows? - Have not Reinstalled Windows
6. Windows version & build - Windows 10 - Professional Version 1909 (OS Build 18363.836)
7. Previous version of firmware or software that worked as expected - Aura Sync Stand alone app (unsure of version)
8. Clarify your issue as clearly as possible - ASUS RGB Strip (not addressable) and Motherboard RGB LED's are not shown in Armoury Crate Aura section
This follows updating Armoury crate and then uninstalling Aura Sync Standalone app as its fuinction is now in Armoury Crate - tried uninstall and re-install of both products to no avail

9. Any screenshots of the issue - See ImageAttachment 84981


10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check-

Item Version
---- ------- Attachment 84980Attachment 84980
Armoury Crate UWP App 2.7.8.0
ROG Live Service 1.0.28.0
AURA Service (Lighting Service) 3.04.02
Armoury Crate lite service 2.7.10
ASUS AIOFan HAL 1.1.8
ASUS AURA Extension Card HAL 1.0.22
ASUS AURA Motherboard HAL 1.0.64
ASUS AURA Odd Component 1.0.8
ASUS Aac_NBDT HAL 2.2.12.0
ASUS Keyboard HAL 1.0.50
ASUS MB Peripheral Products 1.0.32
ASUS Mouse HAL 1.0.53
ASUS MousePad HAL 1.0.1.2
AacAudioHal 1.02.12
AacDispaly 1.1.25
AacVGA 0.0.2.6
CosairDram 1.0.13
KingstonDram 1.0.24
AURA DRAM Component 1.0.42
ENE RGB HAL 1.0.17.0
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_ASM_HAL 1.00.05
ENE_EHD_M2_HAL 1.00.02
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.3.0
Patriot Viper M2 SSD RGB 1.00.04
Patriot Viper RGB 1.00.08

I replaced two standard 3 pin fans with 4 pin fans today and the motehrboard is now seen in Armoury Crate > Aura ?

[PzSniper]

As stated here https://rog.asus.com/forum/showthrea...d=1#post805132

I got issues after latest update...

Faulting application name: ArmouryIgoService.exe, version: 1.0.0.1, time stamp: 0x5eb25e1b
Faulting module name: A010001.dll, version: 0.0.0.0, time stamp: 0x5eaaa656
Exception code: 0xc0000005
Fault offset: 0x0000000000034d79
Faulting process id: 0xdc8
Faulting application start time: 0x01d62fa144e13a5c
Faulting application path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\ArmouryIgoService.exe
Faulting module path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\A010001.dll
Report Id: 01045ec2-a9a5-4e7e-9fab-fe0113d1b932
Faulting package full name: 
Faulting package-relative application ID:

[czechoj]

Hi there! Everyone I am reading your messages! Strange that no one points out that the new update of the Armoury Crate is in Chinese, half in English do not understand how it goes together!?
Or the Asus is a need to develop their language.

Hey.
I have exactly the same ..

[Arokhantos]

Worst app if ever touched, how this even can release in this state, when it even lacks a basic user interface and functionality and takes forever to load WTF

[orlandofuriosoo]

Does anyone know if this version fixes the issue of CPU usage when using RGB. Previous version would have CPU usage between 5-10% for me with just basic color cycle

[TheEternaL]

How to remove it?

[vargulfr]

Bonjour,

Petite question depuis la dernière mise à jour de Armoury crate j'ai sans cesse des erreurs au démarrage de mon ordinateur concernant ArmouryIgoService et Bad module info est ce que tout le monde à cette erreur ? Et pour ceux qui ont réussi a résoudre ce problème qu'est ce qui faut faire ? Désinstaller et réinstaller Armoury Crate dans son ensemble ou attendre la prochaine mise à jour pour avoir un correctif concernant cette erreur ?

Merci pour vos réponse et de l'attention que vous porterez à ma demande... Car mon ordinateur sort tout juste de la maintenance d'ou j'ai acheté mon ordinateur et ça fait que 5 mois que je l'ai.

Les erreurs en détail :

Description
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\ArmouryIgoSe rvice.exe

Signature du problème
Nom d’événement du problème*: APPCRASH
Nom de l’application: ArmouryIgoService.exe
Version de l’application: 1.0.0.1
Horodatage de l’application: 5eb25e1b
Nom du module par défaut: A010001.dll
Version du module par défaut: 0.0.0.0
Horodateur du module par défaut: 5eaaa656
Code de l’exception: c0000005
Décalage de l’exception: 0000000000034d79
Version du système: 10.0.18363.2.0.0.768.101
Identificateur de paramètres régionaux: 1036
Information supplémentaire n°*1: 1c70
Information supplémentaire n°*2: 1c7074a9e8cc5436d08e5b3e4ede1299
Information supplémentaire n°*3: 94a3
Information supplémentaire n°*4: 94a306918ca3157529d96eeccf40b255

Informations complémentaires sur le problème
ID de compartiment*: 27535b60dace68c49091a1ae55eca297 (1193913146367845015)

Description
Chemin d’accès de l’application défaillante : bad_module_info

Signature du problème
Nom d’événement du problème*: APPCRASH
Nom de l’application: bad_module_info
Version de l’application: 0.0.0.0
Horodatage de l’application: 00000000
Nom du module par défaut: StackHash_0000
Version du module par défaut: 0.0.0.0
Horodateur du module par défaut: 00000000
Code de l’exception: c0000005
Décalage de l’exception: PCH_84
Version du système: 10.0.18363.2.0.0.768.101
Identificateur de paramètres régionaux: 1036
Information supplémentaire n°*1: 0000
Information supplémentaire n°*2: 00000000000000000000000000000000
Information supplémentaire n°*3: 0000
Information supplémentaire n°*4: 00000000000000000000000000000000

Informations complémentaires sur le problème
ID de compartiment*: 0758bc351100ecb0a46f1e72d1780692 (120858127557)

[Skulleader]

Salut,

Pour ma part et comme beaucoup ce bug est apparut depuis la dernière mise à jour, c'est bien Armoury crate qui crée ce problème.
Il faudrait peut-être pouvoir télécharger l'avant derniere version du logiciel pour corriger ce bug mais je n'arrive pas trouver la version antérieure.