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  1. #21
    New ROGer Array Razer68 PC Specs
    Razer68 PC Specs
    MotherboardASUS ROG STRIX Z390-F GAMING, S-1151
    ProcessorIntel Core i7-8700K
    Memory (part number)HyperX Fury DDR4 3200MHz 16GB
    Graphics Card #1MSI GeForce GTX 1070 Armor OC
    MonitorAsus 27" LED G-Sync ROG Swift PG278QR
    Storage #1Samsung 860 EVO 500GB SSD
    Storage #2Samsung 860 EVO 1TB SSD
    CPU CoolerCorsair Hydro Series H60 CPU Cooler
    CaseNoctua NF-F12 PWM 120mm Fan
    Power SupplyCorsair TX850M, 850W PSU
    Keyboard ASUS ROG Strix Flare RGB Gaming Keyboard Cherry MX
    Mouse ASUS ROG Gladius II Origin
    Mouse Pad ASUS ROG Sheath Mousepad
    Headset/Speakers Edifier S530D
    OS Windows 10 1909
    Network RouterAsus ROG Rapture GT-AX11000 Nordic
    Accessory #1 ASUS RT-AC86U AiMesh AC2900
    Accessory #2 Fractal Design Define R6 Black
    Accessory #3 Asus Rog Strix Arion /Samsung SSD 2TB
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    Quote Originally Posted by vashish27 View Post
    Maybe, thanks for the reply.
    The rest of the interface seems exactly same though except the missing tools tab.
    Did you try a re-installation the Armoury Crate!?

  2. #22
    ROG Member Array markec872 PC Specs
    markec872 PC Specs
    Laptop (Model)ASUS ROG STRIX SCAR 2 GL704GW
    MotherboardLAPTOP ROG XD
    ProcessorIntel Core i7 8750H
    Memory (part number)16GB DDR4
    Graphics Card #1115W RTX 2070 8GB GDDR6
    Monitor1920x1080 FHD, IPS, 144HZ, 3MS
    Storage #1512GB NVME PCIE
    Storage #21TB HDD
    CPU Cooler2x 12V ASUS fans
    Power Supply230W Laptop PSU
    Keyboard ASUS ROG HYPERSTRIKE PRO
    Mouse Logitech G PRO Wireless
    Headset RAZER THRESHER 7.1
    Mouse Pad LOGITECH G840
    OS Windows 10 64bit

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    ARMOURY CRATE automatically switched 40% of app to chinese and have other problems

    1 PC/LAPTOP: LAPTOP (ASUS ROG STRIX SCAR 2 GL704GW)
    2 AURA SYNC PRODUCTS: No, i have LOGITECH G PRO WIRELESS and LOGITECH G PRO X HEADSET
    3 3RD PARTY PERPHERAL: No
    4 Wired / wireless connection: Wired connection ethernet (optic fibre internet download 300mbits upload 100mbits (NO PROBLEMS WITH INTERNET)
    5 Reinstalled Windows: yes, 1 week ago
    6 Windows version & build: Version 1909 (OS Build 18363.836) Licenced, picture will be down below so u can check
    7 Previus version of firmware or software that worked as expected: I dont know, sorry

    8 So i reinstalled my WINDOWS 10 HOME one week ago because i had some problems with PUBG and thought it will solve the problem but it didnt, did hard reinstall (without DATA saviing – lost armoury crate etc) but after reinsetalling i installed again all firmwares, softwares etc for armoury crate and all was fine till 2 days ago when i went to armoury crate 40% of the app was on CHINESE/JAPANESSE and other 60% on ENGLISH. I tryed to reinstall it but it didnt help, have no idea how that happend lol, its so annoying and frustrating.

    Also, SONIC RADAR 3 and SONIC STUDIO 3 are not working. Error message is „the current system is not supported, or the audio driver has not been properly installed TIMEOUT“. PLEASE HELP ME WITH THAT I REALLY NEED SONIC RADAR/STUDIO
    Also, my windows is up to date as well as armoury crate software (got latest updates but not 100% sure because its on chinese and i only speek/understand ENGLISH and CROATIAN)

    PLEASE, CHECK CAREFULLY ALL 8 SCREENSHOTS THAT I WILL ATTACH DOWN BELOW SO U CAN UNDERSTAND EASIER WHERE IS THE PROBLEM!
    Note: armoury crate backup is not working so it didnt help me solve the problem as well as reinstallation of the program

    PROBLEMS NEEDED TO SOLVE

    1 Armoury crate back to english
    2 when i press for example FN + F5 it switches the power mode to next one but i dont have „animation“ on the screen such as SILENT BALANCED TURBO. And same thing for all other functions, they all work but dont see animation on screen if u understand
    3. SONIC RADAR 3 AND SONIC STUDIO 3 are not working at all

    10 Item Version
    ---- -------
    Armoury Crate UWP App 2.7.8.0
    ROG Live Service 1.0.28.0
    AURA Service (Lighting Service) 3.04.02
    Armoury Crate service 2.7.10
    ASUS Aac_NBDT HAL 2.4.0.0
    ASUS Keyboard HAL 1.0.39
    ASUS MB Peripheral Products 1.0.31
    ASUS Mouse HAL 1.0.43
    AacAudioHal 1.2.8
    AacDispaly 1.1.23
    Miniatura de Adjuntos Miniatura de Adjuntos ARMOURY CRATE 1.jpg  

    ARMOURY CRATE 2.jpg  

    SONIC RADAR AND SONIC STUDIO ERROR.png  

    WINDOWS VERSION.jpg  


  3. #23
    ROG Junior Member Array
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    Quote Originally Posted by BGLUK View Post
    1. PC / Laptop - PC Issue
    2. Aura Sync products - Rog Maximus Hero XI MB and ASUS RGB Strip
    3. 3rd-party peripheral, audio, or lighting software - Corsair ICue (ASUS Plugin disabled)
    4. Wired / wireless connection Wired
    5. Reinstalled Windows? - Have not Reinstalled Windows
    6. Windows version & build - Windows 10 - Professional Version 1909 (OS Build 18363.836)
    7. Previous version of firmware or software that worked as expected - Aura Sync Stand alone app (unsure of version)
    8. Clarify your issue as clearly as possible - ASUS RGB Strip (not addressable) and Motherboard RGB LED's are not shown in Armoury Crate Aura section
    This follows updating Armoury crate and then uninstalling Aura Sync Standalone app as its fuinction is now in Armoury Crate - tried uninstall and re-install of both products to no avail

    9. Any screenshots of the issue - See ImageAttachment 84981


    10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check-

    Item Version
    ---- ------- Attachment 84980Attachment 84980
    Armoury Crate UWP App 2.7.8.0
    ROG Live Service 1.0.28.0
    AURA Service (Lighting Service) 3.04.02
    Armoury Crate lite service 2.7.10
    ASUS AIOFan HAL 1.1.8
    ASUS AURA Extension Card HAL 1.0.22
    ASUS AURA Motherboard HAL 1.0.64
    ASUS AURA Odd Component 1.0.8
    ASUS Aac_NBDT HAL 2.2.12.0
    ASUS Keyboard HAL 1.0.50
    ASUS MB Peripheral Products 1.0.32
    ASUS Mouse HAL 1.0.53
    ASUS MousePad HAL 1.0.1.2
    AacAudioHal 1.02.12
    AacDispaly 1.1.25
    AacVGA 0.0.2.6
    CosairDram 1.0.13
    KingstonDram 1.0.24
    AURA DRAM Component 1.0.42
    ENE RGB HAL 1.0.17.0
    ENE_DRAM_RGB_AURA42 1.00.02
    ENE_EHD_ASM_HAL 1.00.05
    ENE_EHD_M2_HAL 1.00.02
    GALAX GAMER RGB 1.00.02
    PHISON HAL 1.0.3.0
    Patriot Viper M2 SSD RGB 1.00.04
    Patriot Viper RGB 1.00.08
    I replaced two standard 3 pin fans with 4 pin fans today and the motehrboard is now seen in Armoury Crate > Aura ?

  4. #24
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    As stated here https://rog.asus.com/forum/showthrea...d=1#post805132

    I got issues after latest update...

    Code:
    Faulting application name: ArmouryIgoService.exe, version: 1.0.0.1, time stamp: 0x5eb25e1b
    Faulting module name: A010001.dll, version: 0.0.0.0, time stamp: 0x5eaaa656
    Exception code: 0xc0000005
    Fault offset: 0x0000000000034d79
    Faulting process id: 0xdc8
    Faulting application start time: 0x01d62fa144e13a5c
    Faulting application path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\ArmouryIgoService.exe
    Faulting module path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\A010001.dll
    Report Id: 01045ec2-a9a5-4e7e-9fab-fe0113d1b932
    Faulting package full name: 
    Faulting package-relative application ID:

  5. #25
    ROG Enthusiast Array czechoj PC Specs
    czechoj PC Specs
    MotherboardAsus Rampage VI Extreme
    Processori7 - 7820X
    Memory (part number)DDR4 G.Skill Trident Z RGB 8x8GB 3000 @ 3400MHz
    Graphics Card #1Asus ROG STRIX RTX 2080
    Sound CardOn the motherboard
    MonitorAsus ROG PG348Q
    Storage #1Samsung 960Pro 512 GB, Samsung 960 EVO 500 GB
    Storage #22x Plextor M6Pro 256 GB, 2x 2B HGST Ultrastar 7K2
    CPU CoolerAsus Rog Ryujin 360
    CaseThermaltake The Tower 900
    Power SupplyCorsair HX1200i
    Keyboard ASUS ROG Horus GK2000 RGB
    Mouse Asus Spatha
    Headset Asus Centurion 7.1
    Mouse Pad Asus Balteus Qi
    Headset/Speakers Creative Katana
    OS Windows 10 Pro
    Network RouterAsus Rapture GT-AX11000, Asus RT-AC88U
    Accessory #1 Pioneer BDR-09XT, LG BH16NS40
    Accessory #2 6x Thermaltake Riing Plus 14 RGB TT Premium
    Accessory #3 NZXT Aperture M, 2x NZXT Internal USB Hub

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    Quote Originally Posted by Razer68 View Post
    Hi there! Everyone I am reading your messages! Strange that no one points out that the new update of the Armoury Crate is in Chinese, half in English do not understand how it goes together!?
    Or the Asus is a need to develop their language.
    Hey.
    I have exactly the same ..

  6. #26
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    Worst app if ever touched, how this even can release in this state, when it even lacks a basic user interface and functionality and takes forever to load WTF

  7. #27
    ROG Member Array orlandofuriosoo PC Specs
    orlandofuriosoo PC Specs
    MotherboardMaximus XI Hero (WIFI)
    ProcessorIntel I7 9700k
    Memory (part number)F4-3200C16D-32GTZR (32gb Total) 16gb G-Skill Trident Z RGB DDR4-3200 CL 16 (X2)
    Graphics Card #1Nvidia RTX 2080
    MonitorAsus PG279Q 1440p 144hz
    Storage #1Samsung 970 Evo SSD
    Storage #2Samsung 850 Pro SSD
    CPU CoolerRyuo 240 AIO
    CaseNZXT H700I
    Power SupplyCorsair RM850X 850 W
    Keyboard Logitech G513
    Mouse Logitech G903
    Headset Lucid Sounds LS 40
    Mouse Pad Logitech Power Play
    Headset/Speakers Logitech G560
    OS Windows 10 Pro "64" 1909
    Network RouterAsus RT_AC66U
    Accessory #1 Logitech HD Pro Webcam C920
    Accessory #2 WD MY Book 3TB HDD
    Accessory #3 Xbox One Controller
    orlandofuriosoo's Avatar
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    CPU Usage and Lightingservice

    Does anyone know if this version fixes the issue of CPU usage when using RGB. Previous version would have CPU usage between 5-10% for me with just basic color cycle

  8. #28
    ROG Enthusiast Array TheEternaL PC Specs
    TheEternaL PC Specs
    MotherboardAsus ROG Rampage V Edition 10
    ProcessorIntel Core i7-5930K
    Memory (part number)32GB HyperX Predator 8x4GB 2133Mhz
    Graphics Card #1Asus ROG Strix GTX 1080 Ti
    MonitorAsus ROG PG279Q
    Storage #1M.2 SSD HyperX Predator 240GB
    Storage #2M.2 SSD Samsung 970 Pro 512GB
    CPU CoolerCostum EK Water Cooling
    CasePhanteks Enthoo Evolv X
    Power SupplyAsus ROG Thor 850W
    Keyboard Asus ROG Strix Flare
    Mouse Asus ROG Gladius II
    Headset Asus ROG Delta
    Mouse Pad Asus ROG Balteus
    Headset/Speakers Asus ROG Throne
    Accessory #1 Asus ROG Magnus
    Accessory #2 Asus ROG Aura Terminal
    Accessory #3 Speakers Edifier 2730DB
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    How to remove it?

    Click image for larger version. 

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ID:	85000

  9. #29
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    Problème ArmouryIgo service et Bad module info

    Bonjour,

    Petite question depuis la dernière mise à jour de Armoury crate j'ai sans cesse des erreurs au démarrage de mon ordinateur concernant ArmouryIgoService et Bad module info est ce que tout le monde à cette erreur ? Et pour ceux qui ont réussi a résoudre ce problème qu'est ce qui faut faire ? Désinstaller et réinstaller Armoury Crate dans son ensemble ou attendre la prochaine mise à jour pour avoir un correctif concernant cette erreur ?

    Merci pour vos réponse et de l'attention que vous porterez à ma demande... Car mon ordinateur sort tout juste de la maintenance d'ou j'ai acheté mon ordinateur et ça fait que 5 mois que je l'ai.

    Les erreurs en détail :

    Description
    Chemin d’accès de l’application défaillante : C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\ArmouryIgoSe rvice.exe

    Signature du problème
    Nom d’événement du problème*: APPCRASH
    Nom de l’application: ArmouryIgoService.exe
    Version de l’application: 1.0.0.1
    Horodatage de l’application: 5eb25e1b
    Nom du module par défaut: A010001.dll
    Version du module par défaut: 0.0.0.0
    Horodateur du module par défaut: 5eaaa656
    Code de l’exception: c0000005
    Décalage de l’exception: 0000000000034d79
    Version du système: 10.0.18363.2.0.0.768.101
    Identificateur de paramètres régionaux: 1036
    Information supplémentaire n°*1: 1c70
    Information supplémentaire n°*2: 1c7074a9e8cc5436d08e5b3e4ede1299
    Information supplémentaire n°*3: 94a3
    Information supplémentaire n°*4: 94a306918ca3157529d96eeccf40b255

    Informations complémentaires sur le problème
    ID de compartiment*: 27535b60dace68c49091a1ae55eca297 (1193913146367845015)

    Description
    Chemin d’accès de l’application défaillante : bad_module_info

    Signature du problème
    Nom d’événement du problème*: APPCRASH
    Nom de l’application: bad_module_info
    Version de l’application: 0.0.0.0
    Horodatage de l’application: 00000000
    Nom du module par défaut: StackHash_0000
    Version du module par défaut: 0.0.0.0
    Horodateur du module par défaut: 00000000
    Code de l’exception: c0000005
    Décalage de l’exception: PCH_84
    Version du système: 10.0.18363.2.0.0.768.101
    Identificateur de paramètres régionaux: 1036
    Information supplémentaire n°*1: 0000
    Information supplémentaire n°*2: 00000000000000000000000000000000
    Information supplémentaire n°*3: 0000
    Information supplémentaire n°*4: 00000000000000000000000000000000

    Informations complémentaires sur le problème
    ID de compartiment*: 0758bc351100ecb0a46f1e72d1780692 (120858127557)
    Last edited by vargulfr; 05-25-2020 at 10:41 PM. Reason: Urgente

  10. #30
    New ROGer Array Skulleader PC Specs
    Skulleader PC Specs
    MotherboardASUS ROG RAMPAGE VI EXTREME
    ProcessorIntel Core i7-X-Series i7-7820X LGA 2066
    Memory (part number)32 Go (4x 8 Go) TRIDENT Z RGB DDR4 F4-3600C17Q-32GTZR
    Graphics Card #1ASUS GeForce RTX 2080 ROG-STRIX-RTX2080-O8G-GAMING - 1
    MonitorASUS 34" ROG Swift PG348Q
    Storage #13 SSD "Samsung SSD 860 EVO 1 To
    Storage #21 SSD “Samsung 850 EVO 2Tb
    CPU CoolerROG RYUJIN 360
    CaseROG Strix Helios
    Power SupplyROG Thor 850W Platinum
    Keyboard Logitech G910 Orion Spectrum
    Mouse Roccat Leadr
    Headset Gamer ROG Orion
    Headset/Speakers Logitech Z906 5.1 THX Surround
    OS Windows 10 64 bits

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    Salut,

    Pour ma part et comme beaucoup ce bug est apparut depuis la dernière mise à jour, c'est bien Armoury crate qui crée ce problème.
    Il faudrait peut-être pouvoir télécharger l'avant derniere version du logiciel pour corriger ce bug mais je n'arrive pas trouver la version antérieure.

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