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  1. #1
    New ROGer Array sabevissia PC Specs
    sabevissia PC Specs
    MotherboardROG Maximus XI Hero (Wi-Fi)
    Processori9-9900 3.10GHz
    Memory (part number)F4-3200C16-16GVK
    Graphics Card #1Nvidia GeForce RTX 2070
    MonitorASUS MG248 & Acer KG281K
    Storage #1Samsung 250GB M2
    Storage #2Firecuda 2TB
    CPU CoolerCorsair Liquid Cooling
    CaseNZXT H500
    Power SupplyEVGA 850W Supernova
    Keyboard Razer Blackwidow X Chroma
    Mouse Razer Deathadder Essential
    Headset Razer Nari Essential
    Mouse Pad Acer Predator
    OS Windows 10 Pro
    Network RouterNetgear R6300v2

    Join Date
    Feb 2021
    Reputation
    10
    Posts
    3

    Maximus XI Hero (Wi-Fi) Bluetooth No Longer Working

    For some reason bluetooth just took a nosedive on my PC here. The BT Support Service is running, restarts with no error. I can see the BT Network Connection listed under Network Connections in the control panel. It's status is always "Not connected" and I can't get it to connect. In the Device Manager I see a disconnected device named "IBtUsb_Filter_00" that the Device Manager thinks is disconnected from the PC. There is also a device named "SdlRouterService" when I am able to pair my phone (or any other device) with my PC. But I still can't get call or audio support via Bluetooth, just initial pairing.

    At this point I am pretty sure the BT adapter has taken its last breath and is dead in the water. So does anybody know what the recommended Wireless Cards are for this motherboard? Something I can slip into one of the PCI slots that handles both BT and Wi-Fi for me. Unless someone else has another suggestion to try to bring BT support back to the built-in motherboard support.

  2. #2
    ROG Guru: Yellow Belt Array Saltgrass PC Specs
    Saltgrass PC Specs
    MotherboardMaximus X11 Hero (Wi-Fi)
    Processori9 10900K
    Graphics Card #1EVGA RTX 3090 FTW
    Sound CardOn Board
    MonitorDell AW3420DW
    Storage #1Samsung 970 EVO Plus 2 TB
    Storage #2Samsung 860 Pro 1 TB
    CPU CoolerCooler Master Hyper 212X
    CaseCooler Master
    Power SupplyAntec HCP Platinum 1000
    Keyboard ASUS Strix Flare
    Mouse ASUS Chakram
    Headset/Speakers Logitech wired 5.1
    OS Win 10 Pro
    Network RouterROG Rapture GT-AX11000
    Accessory #1 VR Headset
    Accessory #2 Saitek X53

    Join Date
    Jan 2014
    Reputation
    10
    Posts
    183

    First, in case you did not know, there is a Z390 forum which may have more info.

    In my system, I have never used the Bluetooth network since it does not connect to Bluetooth devices such as headsets. Are you using it to connect to other devices , such as computers or maybe phones and such?

    I would not think your Bluetooth has stopped working but you may need to reinstall the Wi-Fi and Bluetooth drivers for that device.

  3. #3
    New ROGer Array sabevissia PC Specs
    sabevissia PC Specs
    MotherboardROG Maximus XI Hero (Wi-Fi)
    Processori9-9900 3.10GHz
    Memory (part number)F4-3200C16-16GVK
    Graphics Card #1Nvidia GeForce RTX 2070
    MonitorASUS MG248 & Acer KG281K
    Storage #1Samsung 250GB M2
    Storage #2Firecuda 2TB
    CPU CoolerCorsair Liquid Cooling
    CaseNZXT H500
    Power SupplyEVGA 850W Supernova
    Keyboard Razer Blackwidow X Chroma
    Mouse Razer Deathadder Essential
    Headset Razer Nari Essential
    Mouse Pad Acer Predator
    OS Windows 10 Pro
    Network RouterNetgear R6300v2

    Join Date
    Feb 2021
    Reputation
    10
    Posts
    3

    Yeah my bad on the wrong forum. Will post it in the right location now. Thanks for pointing that out.

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