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05-25-2020 10:21 PM #1
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AI Suite 3 installation problems 3.00.13 - 3.00.60
Hi.
Actually, I just wanted to briefly install the update 3.00.60 of the AI Suite 3 today. Unfortunately, this became a problem.
After installation and restart I got the following error messages
I have now tried the following
1. Uninstall and reinstallation - without success
2. Uninstalling and installing the older versions of 3.00.13 (included on the board CD) over 3.00.31, 3.00.51 to 3.00.52 (was the last version that ran without problems.
But again and again only these error messages came at Windowstart. and the AI Suite was not started.
I have not been able to install the AI Suite 3 so far, regardless of the version.
Which is also strange, no matter which version I want to install, there are always only 3 Great for installation.
EZ Update
System information
Performance and powersaving
All others, such as Fan Xpert 2, EPU, etc., are not displayed at all. But they were installed beforehand and also worked.
Does anyone have an idea, especially because of the remote procedure error?
Thanks in advance.Last edited by Thor-Odinsson; 05-26-2020 at 12:07 AM.
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05-26-2020 11:16 AM #2
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The same happened to me. Only 3.00.59 worked.
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05-26-2020 02:40 PM #3
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Just clean it and reinstall, for me 3.00.52 is the latest version installing and working properly.
https://rog.asus.com/forum/showthrea...uite-3-cleaner
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05-26-2020 02:53 PM #4
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Last edited by Thor-Odinsson; 05-26-2020 at 02:55 PM.
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05-26-2020 07:19 PM #5
Jesseinsf PC Specs Laptop (Model) N/A Motherboard ASUS ROG Maximus XI Extreme (Z390) Processor Intel Core i9 9900K Memory (part number) Corsair CMW128GX4M4E3200C16 - 128GB (4x32) Graphics Card #1 NVIDIA - GeForce RTX 2080 Ti FE Sound Card Creative Labs Sound Blaster AE-9 Monitor Samsung 32" UH750 QLED UHD Monitor Storage #1 Samsung 980 Pro M.2 PCIe SSD 1TB Storage #2 Samsung 970 Pro M.2 PCIe SSD 1TB CPU Cooler Lian Li Galahad 360 (3x Uni fan SL120) Case Lian Li PC-011 Dynamic XL (ROG Certified) Power Supply Cooler Master V1200 Platinum Keyboard RAZER HUNTSMAN ELITE - LINEAR OPTICAL SWITCH (Red) w/ PBT Keycaps Mouse Razer Basilisk Ultimate with Charging Dock Headset Bowers and Wilkins P9 Signature Mouse Pad Razer Vespula V2 Mousepad Headset/Speakers Creative GigaWorks T40 Series II OS Windows 10 Pro for Workstations Network Router ROG Rapture GT-AC5300 Accessory #1 Microsoft Xbox Elite Wireless Controller Series 2 Accessory #2 2x Logitech BRIO ULTRA HD PRO WEBCAM Accessory #3 7 Uni Fan SL120 fans for PC case
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It seems like 3.00.59 is the latest for AMD and 3.00.60 is the latest for Intel Z490. However, since Z490 and Z390 chipsets are very similar, 3.00.60 seems to work with both. I have an Asus ROG Maximus XI Extreme Z390 motherboard and version 3.00.60 works great so far.
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05-26-2020 09:11 PM #6
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You got the same errors I did with 3.00.60 even though I also have an Intel motherboard. It probably does not matter if you try 3.00.59 since it worked with my Asus Rampage Extreme V. The application likely has if-then-else code logic to work with either AMD or Intel motherboards, and in this case there may have been a specific change for AMD motherboards. The same is also true for GPUTweak II.
The good news is you can likely try either, though you already tried 3.00.60 with errors. I would just suggest you backup your C: drive to make it easy to restart "clean" if you want to try another.
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05-27-2020 12:41 PM #7
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An update on installing the latest AI Suite on my Intel x99 Rampage Extreme V with Win7 64-bit. I was finally successful installing Version 3.00.60 after noticing the contents of two 3.00.60 zip files from different Asus download sources were not the same. The zip file from my failed 3.00.60 attempts was missing the DIP 5 installation folder and my successful 3.00.60 attempt included the DIP 5 folder as part of the zip contents.
Thanks for @Jesseinsf for providing a link to a working AI Suite 3.00.60. It's likely others having installation errors are using a corrupted/incomplete 3.00.60 zip file. I installed the new AI Suite version over the existing version, so let the AI Suite installer decide what to uninstall.
My primary usage is for Fan Xpert which is working fine. No issues on other functionality.
Edit: Working AI Suite 3.00.60 link
https://www.asus.com/us/Motherboards...Desk_Download/Last edited by pharma; 05-27-2020 at 01:01 PM.
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05-27-2020 12:52 PM #8
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No.
https://rog.asus.com/forum/showthrea...ge3#post805653
I think the only difference is if a new motherboard is introduced they may update the AMD or Intel with new "motherboard name". It's easier for Asus to update download sections for only one motherboard type. Later they may merge and have one file. They do this for GPU Tweak II as well.
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10-25-2020 05:15 PM #9
FoxTech PC Specs Motherboard ASUS Crosshair VIII Hero Processor Ryzen 9 3900x @ 4,4Ghz Memory (part number) 32GB Trident Z F4 @3600Mhz Graphics Card #1 Palit Super Jetstream GTX 1080 @2000Mhz-Boost clock 2138Mhz Sound Card Soundblaster Z Monitor Samsung 34"curved S34E790C Storage #1 Samsung 960 Evo Storage #2 Samsung 850 Pro CPU Cooler Custom water cooled Case Thermaltake Core X9 (modified) Power Supply be quiet! DARK POWER PRO 11 850W Keyboard Steelseries Apex 500 Gaming Mouse GoErgo Headset HyperX Cloud Gaming Headset/Speakers Kingston Cloud Gaming B/W OS Error Amplifier (Windows 10 Pro 64 Build 2004)
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I tried the 3.00.59 a few minutes ago, after every other version faild. (C8H -> Windows 10 64 Build 2004)
Well, 3.00.59 also wont work. Official Pages says 3.00.52 is latest version.
FanControl wont start, Asus Com Service wont start (always deaktivated under "Services")
They also shut off, if I start them manualy.
And I get a few error messages like -> Accsess violation at address O3D4C637 in module dip4.dll. Read of address 000003A8
Every tab brings such an error, only the address vary.
Don't wanna reinstall Windows!
Update:
New and working Version (AiSuite III 3.00.69) for C8H released.
Updated Chipset Driver also available.
https://rog.asus.com/de/motherboards...desk_download/Last edited by FoxTech; 10-29-2020 at 07:38 AM.