[DRIVERS] Realtek USB Audio (Intel 5xx/6xx/7xx & AMD 5xx/6xx/TRX40)

[roadczar]

@MoKiChU I have a ROG Z690-E Gaming WiFi MB which sound drivers do I need to install. Having problems with my 5.1 surround - all sound coming from center speaker. Thank you!

[roadczar]

Hi,

You have an ASUS ROG SS3|DTS Sound Unbound motherboard with ALC408x codec, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS MB) Gen2 from the first post of this thread.

Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

Thanks! I followed the instructions ... unfortunately all sound is still coming from the center speaker. Thinking RMA is required.

[piratino]

Hello and Merry Christmas!
Last "internal" update for 6.3.9600.2307 is only for Gen1, right? I see that all version numbers in Gen2 are the same.
Thank you

[roadczar]

I doubt this is a hardware issue, check this FAQ : https://rog.asus.com/support/FAQ/1045991.

If this did not allow you to solve your issue, contact ASUS Support and/or open a thread here : ROG Care - Hardware & Software Support

Well ... after spending good part of my day troubleshooting I believe it is fried logic board in my amp. I have new sound system being delivered next week. I'll update this thread when I get it.

[kernolsz28]

I Don't remember this being a thing when I was on my z370 hero board but maybe I didn't pay attention but since switching to the z590 hero. I get a tiny crackle/pop ONLY at the beginning of certain sounds like system sounds or logging into a discord channel. Never music/games/any other audio. All is perfectly clean during playback. Only a slight sound at the beginning of those sounds. What could that be? I've checked all connections (z906 logitech system) and I run Optical output.

[roadczar]

Well ... after spending good part of my day troubleshooting I believe it is fried logic board in my amp. I have new sound system being delivered next week. I'll update this thread when I get it.

Looks like it was amp problem after all. For anyone having sound problems with the Logitech Z906: try the following steps to resolve it:
1. Turn off Z906 by pressing the power button on the console.
2. After the Z906 is switched off press and hold the "input" button for about 10 seconds.
3. Turn Z906 back on. It should now be reset and working.

[eagle*23*]

Hello, i have the problem when i install the Realtek USD Audio Driver my System (Win 11, Asus Z690I ) is getting very slow. Everything needs 20-30sec still it loads or does not react anymore. Browser, Apps everything hang till it opens. Is there any solution ?

thanks

[Merkor]

@MoKiChU: Thank you for keeping us updated!

What would be the MINIMUM installation in order to use everything crucial and DTS Unbound? I really would like to avoid any kind of Asus/Realtek bloatware.Â*Â*

[raven77uk]

I Don't remember this being a thing when I was on my z370 hero board but maybe I didn't pay attention but since switching to the z590 hero. I get a tiny crackle/pop ONLY at the beginning of certain sounds like system sounds or logging into a discord channel. Never music/games/any other audio. All is perfectly clean during playback. Only a slight sound at the beginning of those sounds. What could that be? I've checked all connections (z906 logitech system) and I run Optical output.

Same on my z690 strix A, but it does it on my creative AE-5 as well, guess it's a windows thing.

[eagle*23*]

Hi,

To begin with :

- Updates your BIOS to the last : https://dlcdnets.asus.com/pub/ASUS/m...-ASUS-0811.ZIP

- Updates your Realtek USB Audio Firmware to the last (to run as admin) : https://dlcdnets.asus.com/pub/ASUS/m...11-25_ASUS.zip

- Updates your USB PD Controller Firmware to the last : https://dlcdnets.asus.com/pub/ASUS/m..._Tool_V004.zip

In a second time :

You have an ASUS ROG SS3|DTS Sound Unbound motherboard with ALC408x codec, so :

You need Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS MB) Gen2 from the first post of this thread.

- Follow scrupulously your CLEANUP process
- Use this SS3 Cleaner tool (Right click on "A-Volute_SS3_Cleanup.exe" > Run as administrator) then restart your PC
- Follow scrupulously your INSTALL process

For the next drivers packages that I would release, you will can directly follow the UPDATE process.

In a third time :

You need these other firmware/drivers for your ASUS ROG Strix Z690-I Gaming WiFi motherboard :

[FIRMWARE] Intel ME (Z690)

[DRIVERS] Intel Chipset/MEI/SATA/VMD (1xx/2xx/3xx/4xx/5xx/6xx)

- Intel Chipset Drivers

- Intel MEI Drivers (Drivers Only)

- Intel VMD Drivers (Drivers Only) :

Drivers - 6xx

[DRIVERS] Intel Serial IO/Thunderbolt (3xx/4xx/5xx/6xx)

- Intel Serial IO Drivers (Drivers Only) :

Drivers - 6xx

- Intel Thunderbolt Drivers (Drivers Only)

[DRIVERS] Intel Ethernet/WiFi/Bluetooth

- Intel Ethernet Drivers (Drivers Only) :

Drivers - I22x-V (2.5GbE)

- Intel WiFi Drivers (Drivers Only) :

Drivers - 9xxx/AX2xx

- Intel Bluetooth Drivers (Drivers Only) :

Drivers - 94xx/95xx/AX2xx

Hi,

The UAD/DCH drivers being modular, you can install your drivers by these different types of install from the most complete to the lightest :


So since you want DTS Sound Unbound but you don't want anything from Realtek or ASUS (A-Volute stuff for ASUS more precisely), follow Microsoft Built-in install type, then manually install your DTS Sound Unbound built-in license/driver : Right click on dtsapo4ultraAsusextensionpkg.inf (in AUDIO_Realtek_USB_UAD_ASUS_ROG_SS3-DTS_MB_v6.3.9600.xxxx\ThirdParty\DTS\DTS_UWP_APO4x _Asus_EXT_1.10.x.x folder) > Install > Wait for the message "The operation completed successfully" or for restart request > Install DTS Sound Unbound : Link.

thank you very much. I did so. It looks that i found the solution. Sonic Studio 3 is the App what makes this problems and slow down the whole system. Deleted it and now it looks fine.

EDIT: still some app freezes sometimes but not more so often and long

EDIT 2: today i did a clean install from Win 11 and now verything works great