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  1. #1
    New ROGer Array
    Join Date
    May 2020

    Going mad - computer keeps crashing

    Faulting Application Path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\ArmouryIgoSe rvice.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: ArmouryIgoService.exe
    Application Version:
    Application Timestamp: 5eb25e1b
    Fault Module Name: A010001.dll
    Fault Module Version:
    Fault Module Timestamp: 5eaaa656
    Exception Code: c0000005
    Exception Offset: 0000000000034d79
    OS Version: 10.0.18363.
    Locale ID: 2057
    Additional Information 1: 1c70
    Additional Information 2: 1c7074a9e8cc5436d08e5b3e4ede1299
    Additional Information 3: 94a3
    Additional Information 4: 94a306918ca3157529d96eeccf40b255

    Extra information about the problem
    Bucket ID: 27535b60dace68c49091a1ae55eca297 (1193913146367845015)

    Any ideas.
    Not even a year old but since the beginning of May getting issues with Armoury crate
    Got so desperate done a re-install - but still the above comes up.
    Then windows locks up soon after the armourylgo.exe stops working.
    Last edited by kshipway; 06-10-2020 at 05:41 PM. Reason: more detail

  2. #2
    Moderator Array
    Join Date
    Feb 2019

    Hello Kevin,
    Which model do you have ?
    so only Armoury Crate is crushing?
    Thank you.

  3. #3
    ROG Guru: Orange Belt Array Super Gnome PC Specs
    Super Gnome PC Specs
    MotherboardROG Rampage VI Extreme Omega / ROG Crosshair VIII Formula
    ProcessorIntel® Core™ i9-9980XE / AMD 3950x
    Memory (part number)Corsair LPX Vengeance DDR4 2666MHz 128 GB / Corsair Vengeance LPX 32GB DDR4-3200 32GB DDR4 3200MH
    Graphics Card #1Asus 2080 Turbo / Asus 2080 ti Turbo
    Graphics Card #2Asus 2080 Turbo / Asus 2080 ti Turbo
    MonitorJAPANNEXT JN-VT500UHD 4K 50-inch LCD
    Storage #1Crucial MX500 1 TB / Sabient SB-ROCKET-NVMe4-500
    Storage #2Samsung 970 Pro 1 TB / ADATA XPG SX5500 Pro 3D NAND NVMe Gen3x4 PCIe M.2
    CPU CoolerROG Ryujin 360 / NZXT Kraken X62
    CaseThermaltake View 71 TG / Thermaltake View 31
    Power SupplyCORSAIR AXi Series, AX1600i 1600 watt / Thermaltake Toughpower iRGB 1200 watt
    Accessory #1 Noctua 140mm 3000 RPM x 4 / Noctua 140 mm 3000 RPM x 2
    Accessory #2 Gigabyte GC-A 2WAY NVLINK RGB (3-slot) / ROG NVLINK Bridge 3-Slot A

    Join Date
    Mar 2019

    I do not install Armoury Crate anymore. If you can do what you want without it, that is a good idea. If you uninstall it and still have problems, I think you should consider doing a Windows 10 refresh. A refresh will reinstall Windows and if you opt to remove applications, it will wave bye bye to Armoury Crate and I believe remove every trace of it.

    If you want to learn more about the Refresh Tool you can Google it. I believe you can also find youtube videos about it. Good luck. Hopefully this helps.

    Just an added note: The re installation of Windows 10 this way is relatively fast. Just make sure you back up everything you want to keep, etc etc. In my case I was getting crashes on a daily basis. Armoury Crate, I believe, was one of the software nightmares by Asus that messed up my system in high fashion.
    Last edited by Super Gnome; 06-16-2020 at 09:10 AM.

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