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Going mad - computer keeps crashing

kshipway
Level 7
Description
Faulting Application Path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\ArmouryIgoService.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: ArmouryIgoService.exe
Application Version: 1.0.0.1
Application Timestamp: 5eb25e1b
Fault Module Name: A010001.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5eaaa656
Exception Code: c0000005
Exception Offset: 0000000000034d79
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 1c70
Additional Information 2: 1c7074a9e8cc5436d08e5b3e4ede1299
Additional Information 3: 94a3
Additional Information 4: 94a306918ca3157529d96eeccf40b255

Extra information about the problem
Bucket ID: 27535b60dace68c49091a1ae55eca297 (1193913146367845015)

Any ideas.
Not even a year old but since the beginning of May getting issues with Armoury crate
Got so desperate done a re-install - but still the above comes up.
Then windows locks up soon after the armourylgo.exe stops working.
Thanks
Kevin
2,761 Views
2 REPLIES 2

Blake1
Level 10
Hello Kevin,
Which model do you have ?
so only Armoury Crate is crushing?
Thank you.

Super_Gnome
Level 11
I do not install Armoury Crate anymore. If you can do what you want without it, that is a good idea. If you uninstall it and still have problems, I think you should consider doing a Windows 10 refresh. A refresh will reinstall Windows and if you opt to remove applications, it will wave bye bye to Armoury Crate and I believe remove every trace of it.

If you want to learn more about the Refresh Tool you can Google it. I believe you can also find youtube videos about it. Good luck. Hopefully this helps. 😄

Just an added note: The re installation of Windows 10 this way is relatively fast. Just make sure you back up everything you want to keep, etc etc. In my case I was getting crashes on a daily basis. Armoury Crate, I believe, was one of the software nightmares by Asus that messed up my system in high fashion.