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  1. #1
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    Windows is abrupt, gl503ge overheating issues. Service center can't diagnose problem.

    I own a gl503ge gaming nb. I've been facing some issues which really can't be described, along with overheating issues. Thr system sometimes reaches above 90 degrees in c normal state without any load, during gaming cpu temp is around 90-96 degrees c and gpu is 89-92 degrees c. So i sent the device to service center, they said that they did thermal repasting but there was no drop in temp while gaming. Now about the other problem, I can't even describe what it is. Its just that whenever i use any windows feature this happens, be it the notification bar or sound or battery, even Microsoft edge. The screen freezes and then gets back to normal after 2 or 3 seconds. The slider for the sound bar and battery bar and in notification bar keeps flickering like it isn't able to form properly. So i posted the pics and videos on Microsoft community and they reverted back that the one of the gpu has gone corrupt, either the integrated one lr dedicated one. And about the overheating they said that either the fan isn't seated properly or the fan is broke. Now the service center claims that they did some benchmark thing and didn't find any solution, i told them that the benchmarks can't always catch all the problems so I'm going to take my system to the center again. Now they can't diagnose the first problem, so if they don't find a solution for that and couldn't diagnose the problem what will the course of action. My system is under warranty tho. I'll post the video link of the issue here as well.

    https://drive.google.com/file/d/1Ym7...ew?usp=sharing

  2. #2
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    Hello logan4798,
    When did the issue start to happened? after any update or modification?
    Please kindly check if your BIOS and windows are both up to date.
    https://www.asus.com/Laptops/ROG-Str...Desk_Download/
    Thank you.

  3. #3
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    Quote Originally Posted by Blake@ASUS View Post
    Hello logan4798,
    When did the issue start to happened? after any update or modification?
    Please kindly check if your BIOS and windows are both up to date.
    https://www.asus.com/Laptops/ROG-Str...Desk_Download/
    Thank you.
    Thanks for the help buddy. Turns out the motherboard was faulty, changing the motherboard fixed the problem.

  4. #4
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    I'm also having same issue

    Quote Originally Posted by logan4798 View Post
    Thanks for the help buddy. Turns out the motherboard was faulty, changing the motherboard fixed the problem.
    Hi Logan4798,
    I'm also having the same issue, But don't know how you found Motherboard was faulty, Can you guide me how did you fixed your issue ?

  5. #5
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    Quote Originally Posted by gamma2910 View Post
    Hi Logan4798,
    I'm also having the same issue, But don't know how you found Motherboard was faulty, Can you guide me how did you fixed your issue ?
    Finally one of the guys diagnosed it. But did your problem get solved??

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