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  1. #1
    ROG Member Array danissimo PC Specs
    danissimo PC Specs
    MotherboardASUS Z97-DELUXE (NFC & WLC)
    ProcessorIntel Core i7-4790
    Memory (part number)Corsair CMY32GX3M4A2400C11R
    Graphics Card #1ASUS GeForce GTX 780
    Sound CardCreative Sound Blaster Z
    MonitorApple Thunderbolt Display 27"
    Storage #1Intel SSDSC2BW480A4K5
    Storage #2Seagate ST2000DM006
    CPU Coolerbe quiet! Shadow Rock Slim
    CaseLian Li PC-B12B Black
    Power SupplyCorsair RM750 750W
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    OS Windows 10 Pro x64
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    Question MEI failed to start on Z97-Deluxe (NFC & WLC) on Win 10

    Hello,
    recently Win 10 (Pro x64 1909 18363.836) updated my MEI drivers (to 11.7.0.1045). And since then the device cannot start (status_device_power_failure). I reflashed my BIOS (to the same, latest available version, 3503), updated MEI driver to 11.7.0.1057, uninstalled (with driver removing) and reinstalled the device several times. Nothing helped. There was a couple of times when the device started successfully, but after a system restart it failed to start again.
    I used the info tool (MEInfo) to get the status and these values are different from normal ones: CurrentState: Recovery; InitComplete: Initializing.
    What could be the problem and how to fix it?

  2. #2
    ROG Guru: Green Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD NVMe Samsung 970 EVO Plus 500GB
    Storage #2SSD NVMe Samsung 960 EVO 250GB | SSD NVMe Corsair Force MP510 240GB | SSHD AHCI Seagate FireCuda 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard ASUS ROG Strix Scope NX TKL Deluxe
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    OS Windows 11 Pro 22H2
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    Hi,

    Try by updating your Intel ME firmware : [FIRMWARE] Intel ME (Z97/X99)

  3. #3
    ROG Member Array danissimo PC Specs
    danissimo PC Specs
    MotherboardASUS Z97-DELUXE (NFC & WLC)
    ProcessorIntel Core i7-4790
    Memory (part number)Corsair CMY32GX3M4A2400C11R
    Graphics Card #1ASUS GeForce GTX 780
    Sound CardCreative Sound Blaster Z
    MonitorApple Thunderbolt Display 27"
    Storage #1Intel SSDSC2BW480A4K5
    Storage #2Seagate ST2000DM006
    CPU Coolerbe quiet! Shadow Rock Slim
    CaseLian Li PC-B12B Black
    Power SupplyCorsair RM750 750W
    Mouse Logitech Marathon Mouse M705
    OS Windows 10 Pro x64
    Network RouterASUS RT-N12 D1
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    Thank you, but I've got an error:
    "Error 8193: Intel (R) ME Interface : Cannot locate ME device driver".

    The device now has the 11.7.0.1057 driver and "status_device_power_failure" (yellow triangle).
    Last edited by danissimo; 06-12-2020 at 04:55 PM.

  4. #4
    ROG Guru: Green Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD NVMe Samsung 970 EVO Plus 500GB
    Storage #2SSD NVMe Samsung 960 EVO 250GB | SSD NVMe Corsair Force MP510 240GB | SSHD AHCI Seagate FireCuda 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard ASUS ROG Strix Scope NX TKL Deluxe
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    Headset/Speakers Logitech Z333
    OS Windows 11 Pro 22H2
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    Try this :

    - If you already had Intel(R) Management Engine Components displayed in your apps installed : Uninstall it (Start > Settings > Apps) then restart your PC.
    - In your Device Manager > System devices : Right click on Intel(R) Management Engine Interface > Uninstall device (tick the box to delete the driver if it is there).
    - Launch Driver Store Explorer > Check the boxes of all versions of heci.inf drivers (if you find them) > Check the box "Force Deletion" then click on the "Delete Package" button then restart your PC.
    - Install Intel MEI Drivers (Drivers Only) v11.7.0.1057 WHQL from this thread : [DRIVERS] Intel Chipset/Ethernet/MEI/SATA (6x/7x/8x/9x)

  5. #5
    ROG Member Array danissimo PC Specs
    danissimo PC Specs
    MotherboardASUS Z97-DELUXE (NFC & WLC)
    ProcessorIntel Core i7-4790
    Memory (part number)Corsair CMY32GX3M4A2400C11R
    Graphics Card #1ASUS GeForce GTX 780
    Sound CardCreative Sound Blaster Z
    MonitorApple Thunderbolt Display 27"
    Storage #1Intel SSDSC2BW480A4K5
    Storage #2Seagate ST2000DM006
    CPU Coolerbe quiet! Shadow Rock Slim
    CaseLian Li PC-B12B Black
    Power SupplyCorsair RM750 750W
    Mouse Logitech Marathon Mouse M705
    OS Windows 10 Pro x64
    Network RouterASUS RT-N12 D1
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    I've successfully flashed ME with the new fw 9.1.40.1000. Thank you!
    I uninstalled the device (removing the driver), checked through Driver Store Explorer (there was none), in addition I disabled the network (for Windows not to download 11.7.0.1045 driver), and restarted the system. This time ME started successfully, I installed the 11.7.0.1057 driver and was able to update the fw.

  6. #6
    ROG Guru: Green Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD NVMe Samsung 970 EVO Plus 500GB
    Storage #2SSD NVMe Samsung 960 EVO 250GB | SSD NVMe Corsair Force MP510 240GB | SSHD AHCI Seagate FireCuda 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard ASUS ROG Strix Scope NX TKL Deluxe
    Mouse ASUS ROG Chakram Core
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    OS Windows 11 Pro 22H2
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    Quote Originally Posted by danissimo View Post
    I've successfully flashed ME with the new fw 9.1.40.1000. Thank you!
    I uninstalled the device (removing the driver), checked through Driver Store Explorer (there was none), in addition I disabled the network (for Windows not to download 11.7.0.1045 driver), and restarted the system. This time ME started successfully, I installed the 11.7.0.1057 driver and was able to update the fw.
    Well

    You can also take the opportunity to update your :

    - Others Intel drivers (Chipset/Ethernet/SATA) via this same thread ([DRIVERS] Intel Chipset/Ethernet/MEI/SATA (6x/7x/8x/9x))
    - ASMedia SATA drivers : [DRIVERS] ASMedia SATA
    - Realtek Audio drivers : [DRIVERS] Realtek Audio (HDA | Intel 6x/7x/8x/9x/1xx)

    You need Realtek HD Audio Drivers (HDA - ASUS ROG/PRIME/TUF DTS&RTK).

    Follow scrupulously your INSTALL process with cleanup step, for the next drivers packages that I would release, you will can directly follow the UPDATE process.

    Note (in order to choose correctly the install/update process to use) : You have a ASUS PRIME RTK motherboard.

  7. #7
    ROG Member Array danissimo PC Specs
    danissimo PC Specs
    MotherboardASUS Z97-DELUXE (NFC & WLC)
    ProcessorIntel Core i7-4790
    Memory (part number)Corsair CMY32GX3M4A2400C11R
    Graphics Card #1ASUS GeForce GTX 780
    Sound CardCreative Sound Blaster Z
    MonitorApple Thunderbolt Display 27"
    Storage #1Intel SSDSC2BW480A4K5
    Storage #2Seagate ST2000DM006
    CPU Coolerbe quiet! Shadow Rock Slim
    CaseLian Li PC-B12B Black
    Power SupplyCorsair RM750 750W
    Mouse Logitech Marathon Mouse M705
    OS Windows 10 Pro x64
    Network RouterASUS RT-N12 D1
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    Nice Thanks a lot!

  8. #8
    New ROGer Array Riley17 PC Specs
    Riley17 PC Specs
    MotherboardAsus Z97-A ATX LGA1150
    ProcessorIntel Core i7-4790K
    Memory (part number)Corsair Vengeance Pro 16 GB (2 x 8 GB) DDR3-1866 CL9 Memory
    Graphics Card #1Asus GeForce GTX 970 4 GB
    Sound CardAsus Xonar DG 24-bit 96 kHz
    Storage #1Western Digital Blue SN550 500 GB M.2-2280 NVME
    Storage #2Seagate 2 TB 3.5" 7200RPM Hybrid
    CPU CoolerCooler Master Hyper 212 EVO
    CaseCorsair 300R ATX Mid Tower
    Power SupplyEVGA SuperNOVA G2 850 W 80+ Gold Fully Modular
    OS Windows 10 64 bit

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    Quote Originally Posted by MoKiChU View Post
    Try this :

    - If you already had Intel(R) Management Engine Components displayed in your apps installed : Uninstall it (Start > Settings > Apps) then restart your PC.
    - In your Device Manager > System devices : Right click on Intel(R) Management Engine Interface > Uninstall device (tick the box to delete the driver if it is there).
    - Launch Driver Store Explorer > Check the boxes of all versions of heci.inf drivers (if you find them) > Check the box "Force Deletion" then click on the "Delete Package" button then restart your PC.
    - Install Intel MEI Drivers (Drivers Only) v11.7.0.1057 WHQL from this thread : [DRIVERS] Intel Chipset/Ethernet/MEI/SATA (6x/7x/8x/9x)
    Hey MoKiChU

    I'm running into the same issue as danissimo and have been experiencing ~2 min boot times for the last 4 years on a SSD. I just decided to try debugging it again and came across this thread on almost the same motherboard (Im on Z97-A). I never realized my IMEI was an issue until this thread but when checking device manager I saw This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE.

    After following the steps you laid out here you actually fixed the issue! Sadly it only fixed the device for exactly 30 seconds after the first boot, but that first boot where IMEI is functioning my boot time was 20 seconds! I can't tell you how much hope that gave me, and I tried installing and reinstalling 20 different times/ways in hopes that one would stick however the device always reverted back to the original error message 30 seconds after boot. I'm not sure if i'm supposed to start a new thread for this and can if need be but I feel this thread is so close to my issue to not reply here. Im running the latest bios and have updated all the drivers/utilities from the Asus page for my motherboard.

    Below are the steps I took, if you have any suggestions whatsoever I would be eternally grateful.

    Downloaded your Intel ME Firmware 9.1.40.1000 [13/02/2017]
    Downloaded your Intel MEI Drivers (Drivers Only) 11.7.0.1057
    Tried running Check.cmd & Install.cmd in Intel ME Firmware which returned:
    Error 8193: Intel (R) ME Interface : Cannot locate ME device driver
    STATUS: display FW version failed.
    Uninstalled Intel Management Engine Components and restarted
    Uninstalled and deleted the IMEI Drivers
    Ran Driver Store Explorer but didnt find any heci.inf drivers
    Installed your IMEI (drivers only) - The operation completed successfully
    Rebooted - 20 second boot time
    In the 30s window where device manager said This device is working properly I attempted to run your ME Firmware check and install but it still gave me the same error as above.

    Do you have any ideas as to why it only functions on the first boot after and only for the first 30 seconds?
    Thank you!!
    Last edited by Riley17; 10-09-2020 at 10:35 PM.

  9. #9
    New ROGer Array Henrymaer PC Specs
    Henrymaer PC Specs
    Laptop (Model)Desktop
    MotherboardAsus Z97-A
    ProcessorI5-4690k
    Memory (part number)16Go
    Graphics Card #1Nvidia GTX-970
    Sound CardSoundblaster Z

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    ME MEI fw and driver

    Hi Rilley,

    I have exactly same issue with my Z97a last bios.
    Did you find a solution ?
    Thanks

    Henry

  10. #10
    New ROGer Array
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    I am also having the exact same issue on a Z97-PRO(Wi-Fi ac) board. I followed all the steps you provided for danissimo. Unfortunately, I could not get the process to work, and much like Riley17 and Henrymaer, I'm still having the issue.

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