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  1. #1
    ROG Member Array owcraftsman PC Specs
    owcraftsman PC Specs
    MotherboardCrosshair VIII Hero
    ProcessorR9-3900X
    Memory (part number)F4-3600C16Q-32GTZNC
    Graphics Card #1EVGA 2080 Ti Ultra
    MonitorAsus ROG Swift PG278Q
    Storage #1Samsung 970 EVO M.2 512GB
    Storage #2Corsair MP600 M.2 Gen4
    CPU CoolerEK-Quantum
    CaseBenchTop ATM
    Power SupplyEVGA Supernova G2 1000w
    Keyboard Corsair K68 RGB
    Mouse Logitech G403
    Headset Kingston HyperX Cloud (white)
    Mouse Pad CMStorm
    Headset/Speakers Logitech z5500
    OS W10x64 Pro 1909
    Network RouterGT AC5300 ROG
    owcraftsman's Avatar
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    Jul 2012
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    REAL BENCH NOT WORKING WITH CROSSHAIR VIII HERO/Leaderboard is down too

    I can stress test which is great but when I run the Benchmark it completes but does not produce an .rar file, therefore, cannot be submitted for comparison.

    The error message is " Unable to properly parse system spec. Please report in RealBench forum"

    Click image for larger version. 

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    So here I am reporting in RealBench Forum.

    I added my comments to an old thread and waited for a reply and none came.

    Clearly RB needs to be updated unless someone here can post up a result proving it works on a X570 board for them. If so, please do!

    I have tried disabling all other monitoring software and closing all applications but it will not run in safe mode so I'm at a loss on how to fix.

    This wouldn't be so bad because Lord knows there are plenty of Benchmarking applications out there to use, but here it is in a Forum of it's own collecting dust. I can't even access the leaderboard with my old results from Maximus VIII.

    PLEASE ASUS IF YOU ARE'T GOING TO SUPPORT IT ANYMORE JUST SAY SO

    Otherwise knock off the rust and refurbish this so we can use and share again.
    | Ryzen 9 3900X | ASUS ROG C8H | Trident Z Neo 4x8 3600 C16 | EVGA RTX2080Ti Ultra | EVGA Supernova 1000 G2 | Corsair 1TB MP600 (OS) & Samsung 970 evo 1TB M.2 (Games) | Custom Enthoo Luxe | EK-Quantum (CPU & Mobo) | Hydro Copper (2080Ti) | Custom external loop w/Phoyba Xtreme Nova 1080 |

  2. #2
    ROG Member Array owcraftsman PC Specs
    owcraftsman PC Specs
    MotherboardCrosshair VIII Hero
    ProcessorR9-3900X
    Memory (part number)F4-3600C16Q-32GTZNC
    Graphics Card #1EVGA 2080 Ti Ultra
    MonitorAsus ROG Swift PG278Q
    Storage #1Samsung 970 EVO M.2 512GB
    Storage #2Corsair MP600 M.2 Gen4
    CPU CoolerEK-Quantum
    CaseBenchTop ATM
    Power SupplyEVGA Supernova G2 1000w
    Keyboard Corsair K68 RGB
    Mouse Logitech G403
    Headset Kingston HyperX Cloud (white)
    Mouse Pad CMStorm
    Headset/Speakers Logitech z5500
    OS W10x64 Pro 1909
    Network RouterGT AC5300 ROG
    owcraftsman's Avatar
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    Jul 2012
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    So that's how it is huh? submit a support ticket no help here
    | Ryzen 9 3900X | ASUS ROG C8H | Trident Z Neo 4x8 3600 C16 | EVGA RTX2080Ti Ultra | EVGA Supernova 1000 G2 | Corsair 1TB MP600 (OS) & Samsung 970 evo 1TB M.2 (Games) | Custom Enthoo Luxe | EK-Quantum (CPU & Mobo) | Hydro Copper (2080Ti) | Custom external loop w/Phoyba Xtreme Nova 1080 |

  3. #3
    ROG Guru: Blue Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 10 64bit Pro
    Network RouterRT-AC87U

    Join Date
    Apr 2018
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    752

    +1 same issue.

  4. #4
    ROG Member Array owcraftsman PC Specs
    owcraftsman PC Specs
    MotherboardCrosshair VIII Hero
    ProcessorR9-3900X
    Memory (part number)F4-3600C16Q-32GTZNC
    Graphics Card #1EVGA 2080 Ti Ultra
    MonitorAsus ROG Swift PG278Q
    Storage #1Samsung 970 EVO M.2 512GB
    Storage #2Corsair MP600 M.2 Gen4
    CPU CoolerEK-Quantum
    CaseBenchTop ATM
    Power SupplyEVGA Supernova G2 1000w
    Keyboard Corsair K68 RGB
    Mouse Logitech G403
    Headset Kingston HyperX Cloud (white)
    Mouse Pad CMStorm
    Headset/Speakers Logitech z5500
    OS W10x64 Pro 1909
    Network RouterGT AC5300 ROG
    owcraftsman's Avatar
    Join Date
    Jul 2012
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    They never replied to my support ticket and clearly could care less. The shame is most of their TOUTED software is crap bug fest better never installed. The worst of it being the RGB and ARGB which in some cases is the only way to control lighting. Sadly it's the same for MSI and Gigabyte too. Bottom line never buy a Mobo for supported software period.
    | Ryzen 9 3900X | ASUS ROG C8H | Trident Z Neo 4x8 3600 C16 | EVGA RTX2080Ti Ultra | EVGA Supernova 1000 G2 | Corsair 1TB MP600 (OS) & Samsung 970 evo 1TB M.2 (Games) | Custom Enthoo Luxe | EK-Quantum (CPU & Mobo) | Hydro Copper (2080Ti) | Custom external loop w/Phoyba Xtreme Nova 1080 |

  5. #5
    ROG Guru: Blue Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 10 64bit Pro
    Network RouterRT-AC87U

    Join Date
    Apr 2018
    Reputation
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    Posts
    752

    3900x + 2080ti + x570 both of us with same issue can't be a coincidence.

  6. #6
    ROG Member Array owcraftsman PC Specs
    owcraftsman PC Specs
    MotherboardCrosshair VIII Hero
    ProcessorR9-3900X
    Memory (part number)F4-3600C16Q-32GTZNC
    Graphics Card #1EVGA 2080 Ti Ultra
    MonitorAsus ROG Swift PG278Q
    Storage #1Samsung 970 EVO M.2 512GB
    Storage #2Corsair MP600 M.2 Gen4
    CPU CoolerEK-Quantum
    CaseBenchTop ATM
    Power SupplyEVGA Supernova G2 1000w
    Keyboard Corsair K68 RGB
    Mouse Logitech G403
    Headset Kingston HyperX Cloud (white)
    Mouse Pad CMStorm
    Headset/Speakers Logitech z5500
    OS W10x64 Pro 1909
    Network RouterGT AC5300 ROG
    owcraftsman's Avatar
    Join Date
    Jul 2012
    Reputation
    17
    Posts
    18

    The software is 10+ years old and to the best of my knowledge has never been updated to support current gen architectures. Of course this thread never took off so maybe you and I are the only peeps with the issue. However I attempted to uninstall stuff to see if there were conflicts with no success and even installed it only on a clean install of Windows which also didn't help. The last time it worked for me was with Windows 8.1 and Maximus VIII Hero
    | Ryzen 9 3900X | ASUS ROG C8H | Trident Z Neo 4x8 3600 C16 | EVGA RTX2080Ti Ultra | EVGA Supernova 1000 G2 | Corsair 1TB MP600 (OS) & Samsung 970 evo 1TB M.2 (Games) | Custom Enthoo Luxe | EK-Quantum (CPU & Mobo) | Hydro Copper (2080Ti) | Custom external loop w/Phoyba Xtreme Nova 1080 |

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