Page 1 of 4 1 2 3 ... LastLast
Results 1 to 10 of 39
  1. #1
    ROG Guru: Orange Belt Array 1mluer PC Specs
    1mluer PC Specs
    MotherboardMaximus XII Apex
    ProcessorI9-10900k
    Memory (part number)Gskill Trident Royal 4400
    Graphics Card #1ROG Matrix 2080 ti
    Sound Cardbuilt in
    MonitorASUS Swift PG348Q
    Storage #1Samsung 970 EVO Plus Raid
    Storage #2Samsung 970 EVO Plus Raid
    CPU CoolerRyujin 360
    CaseInWin 909 Silver
    Power SupplyROG Thor 1200p
    Keyboard ASUS ROG Claymore
    Mouse Logitech G900
    Mouse Pad ASUS ROG Baltheus
    Headset/Speakers Bose Computer Set with Sub
    OS Windows 10 Pro
    Network RouterNightHawk RAX200
    Accessory #1 TT Riing Plus
    Accessory #2 Blue Microphone

    Join Date
    Feb 2017
    Reputation
    42
    Posts
    426

    Brand new Maximus XII Apex won't shut down with windows

    Hey Guys,

    I was posting this to see if anyone has any thoughts on it. I loaded up my new Maximus XII Apex today and got it setup and running well. Easy as always. I go to shut down the machine via windows and boom problem. Windows will shut down. The motherboard looks like it cycles down and the QCode shows 00. I think the system thinks it shut down but in reality all the fans start speeding up most of the system looks live because of it.

    I do notice some usb devices do shut down such as my Ryujin 360 goes dark like it should. Additionally the gskill RAM goes dark too like normal. The Riing Plus fans stay on and the RGB is lit up as well as the Ryujin fans it seems are still run.

    I cleared CMOS and upgraded bios to 0607 which was recently released. Still the same thing. I am still troubleshooting without luck so far eliminating non essential connected devices. No luck so far. I have a ASUS Thor 1200P power supply so I know that is good.

    I am not sure what the QFAN stuff is all about but it's all disabled. Armory Crate loaded with the new windows and seems to be running great loading all devices and is easily configured and saved.
    InWin 909 Silver RGB build
    i9-10900k
    ROG Maximus XII Apex
    ROG Matrix 2080 ti
    Gskill Trident Royal 4400 16g

    Everything overclocked and love it.
    ROG Awesomeness !!!!

  2. #2
    New ROGer Array Braegnok PC Specs
    Braegnok PC Specs
    MotherboardAsus ProArt Z490-Creator 10G
    ProcessorIntel Core i9-10900K
    Memory (part number)F4-3600C14Q-32GTZNB
    Graphics Card #1Nvidia RTX 3080 FE
    MonitorAsus ProArt PA32UCX-PK
    Storage #1Intel Optane 905P Series
    Storage #2Samsung 860 EVO SSD x4
    CPU CoolerOptimus Signature V2
    CaseTT A700 TG
    Power SupplySeasonic SSR-1000TR
    Keyboard Das Keyboard 4 Ultimate
    Mouse MX Master 3
    Headset SteelSeries Arctis Pro
    OS Windows 10 Pro 64-Bit
    Accessory #1 Optimus Absolute D5 Reservoir
    Accessory #2 EK-CoolStream XE 360, Mayhems X1 Eco
    Accessory #3 Bitspower Fittings, Watercool EPDM
    Braegnok's Avatar
    Join Date
    Nov 2019
    Reputation
    10
    Posts
    85

    Try going into Windows Power Options, and if fast startup is enabled than disable it, that might be issue.
    https://www.windowscentral.com/how-d...0-fast-startup
    Last edited by Braegnok; 06-11-2020 at 02:06 AM.

  3. #3
    ROG Guru: Orange Belt Array 1mluer PC Specs
    1mluer PC Specs
    MotherboardMaximus XII Apex
    ProcessorI9-10900k
    Memory (part number)Gskill Trident Royal 4400
    Graphics Card #1ROG Matrix 2080 ti
    Sound Cardbuilt in
    MonitorASUS Swift PG348Q
    Storage #1Samsung 970 EVO Plus Raid
    Storage #2Samsung 970 EVO Plus Raid
    CPU CoolerRyujin 360
    CaseInWin 909 Silver
    Power SupplyROG Thor 1200p
    Keyboard ASUS ROG Claymore
    Mouse Logitech G900
    Mouse Pad ASUS ROG Baltheus
    Headset/Speakers Bose Computer Set with Sub
    OS Windows 10 Pro
    Network RouterNightHawk RAX200
    Accessory #1 TT Riing Plus
    Accessory #2 Blue Microphone

    Join Date
    Feb 2017
    Reputation
    42
    Posts
    426

    Quote Originally Posted by Braegnok View Post
    Try going into Windows Power Options, and if fast startup is enabled than disable it, that might be issue.
    https://www.windowscentral.com/how-d...0-fast-startup
    Ok I tired shutting down this setting. The system still has many fans including the Matrix 2080 ti fans spinning up to about 100% when shutting down. I have built all of machines since 1987. This one is acting very weird like it's a BIO issue or something. several parts of the mother board do shut down and some parts don't shut down.
    InWin 909 Silver RGB build
    i9-10900k
    ROG Maximus XII Apex
    ROG Matrix 2080 ti
    Gskill Trident Royal 4400 16g

    Everything overclocked and love it.
    ROG Awesomeness !!!!

  4. #4
    ROG Guru: Orange Belt Array 1mluer PC Specs
    1mluer PC Specs
    MotherboardMaximus XII Apex
    ProcessorI9-10900k
    Memory (part number)Gskill Trident Royal 4400
    Graphics Card #1ROG Matrix 2080 ti
    Sound Cardbuilt in
    MonitorASUS Swift PG348Q
    Storage #1Samsung 970 EVO Plus Raid
    Storage #2Samsung 970 EVO Plus Raid
    CPU CoolerRyujin 360
    CaseInWin 909 Silver
    Power SupplyROG Thor 1200p
    Keyboard ASUS ROG Claymore
    Mouse Logitech G900
    Mouse Pad ASUS ROG Baltheus
    Headset/Speakers Bose Computer Set with Sub
    OS Windows 10 Pro
    Network RouterNightHawk RAX200
    Accessory #1 TT Riing Plus
    Accessory #2 Blue Microphone

    Join Date
    Feb 2017
    Reputation
    42
    Posts
    426

    I made a video of what it's doing.

    https://youtu.be/j9SaGFwFxDI
    InWin 909 Silver RGB build
    i9-10900k
    ROG Maximus XII Apex
    ROG Matrix 2080 ti
    Gskill Trident Royal 4400 16g

    Everything overclocked and love it.
    ROG Awesomeness !!!!

  5. #5
    ROG Guru: Yellow Belt Array Feklar PC Specs
    Feklar PC Specs
    MotherboardAsus Maximus XII Extreme
    Processori9 10900k
    Memory (part number)G.SKILL Trident Z Royal F4-4400C18D-16GTRS
    Graphics Card #1EVGA GeForce RTX 2080 Ti FTW3 ULTRA w/ Hydro Copper Waterblock
    MonitorLG38gl950g
    Storage #1Samsung 860 Evo 2TB
    Storage #2850 Evo 1TB and 2TB
    CPU CoolerCustom Water Cooling
    CasePhanteks Enthoo 719
    Power SupplyEVGA SuperNOVA 1000 T2
    Keyboard Logitech G513 Carbon
    Mouse Logitech G502 Hero
    Headset Ultrasone Pro 750
    Headset/Speakers Schiit Gungnir DAC w/Violectric V100 Headphone Amp
    OS Windows 10 Professional
    Accessory #1 Mo-Ra 3 Pro 4x180 Radiator
    Accessory #2 Koolance Fittings and QDC's
    Accessory #3 XSPC Raystorm Neo Metal CPU block w/EVGA Hydro Copper GPU block
    Feklar's Avatar
    Join Date
    May 2012
    Reputation
    11
    Posts
    150

    This happened to me once years ago. After checking everything as you did it turned out to be the either the power supply or perhaps the 24 pin cable or connector. I swapped in a different power supply and the problem was immediately corrected. Hope that isn't the case for you but a possibility worth checking in to.

    i9 10900k + Asus Maximus XII Extreme + EVGA RTX 2080 Ti FTW3 ULTRA
    Trident Z Royal F4-4000C19D-32GTRS + Samsung 860 Pro SSD, EVO 1TB, EVO 2TB
    EVGA SuperNOVA 1000 T2 Power Supply + Phanteks Enthoo 719 case
    XSPC Raystorm Neo Metal CPU block, EVGA Hydro Copper GPU block
    Koolance Fittings and QDC's + Mo-Ra 3 Pro 4x180 Radiator
    LG 38GL950G Monitor +
    Windows 10 Pro

  6. #6
    ROG Member Array
    Join Date
    Jul 2014
    Reputation
    10
    Posts
    8

    Had the same problem...
    Did you overclock the CPU cache? Could solve it with this (down from 5200 to 5000). Did you flash the network card?

    Greetings

    Simsel

  7. #7
    ROG Guru: Orange Belt Array 1mluer PC Specs
    1mluer PC Specs
    MotherboardMaximus XII Apex
    ProcessorI9-10900k
    Memory (part number)Gskill Trident Royal 4400
    Graphics Card #1ROG Matrix 2080 ti
    Sound Cardbuilt in
    MonitorASUS Swift PG348Q
    Storage #1Samsung 970 EVO Plus Raid
    Storage #2Samsung 970 EVO Plus Raid
    CPU CoolerRyujin 360
    CaseInWin 909 Silver
    Power SupplyROG Thor 1200p
    Keyboard ASUS ROG Claymore
    Mouse Logitech G900
    Mouse Pad ASUS ROG Baltheus
    Headset/Speakers Bose Computer Set with Sub
    OS Windows 10 Pro
    Network RouterNightHawk RAX200
    Accessory #1 TT Riing Plus
    Accessory #2 Blue Microphone

    Join Date
    Feb 2017
    Reputation
    42
    Posts
    426

    I currently dont have it over clocked at all. the Thor 1200p was working perfect just 30 minutes prior when I pulled out the Z390 and put in the Z490. I can check the 24 pin connector again..
    InWin 909 Silver RGB build
    i9-10900k
    ROG Maximus XII Apex
    ROG Matrix 2080 ti
    Gskill Trident Royal 4400 16g

    Everything overclocked and love it.
    ROG Awesomeness !!!!

  8. #8
    ROG Guru: Orange Belt Array 1mluer PC Specs
    1mluer PC Specs
    MotherboardMaximus XII Apex
    ProcessorI9-10900k
    Memory (part number)Gskill Trident Royal 4400
    Graphics Card #1ROG Matrix 2080 ti
    Sound Cardbuilt in
    MonitorASUS Swift PG348Q
    Storage #1Samsung 970 EVO Plus Raid
    Storage #2Samsung 970 EVO Plus Raid
    CPU CoolerRyujin 360
    CaseInWin 909 Silver
    Power SupplyROG Thor 1200p
    Keyboard ASUS ROG Claymore
    Mouse Logitech G900
    Mouse Pad ASUS ROG Baltheus
    Headset/Speakers Bose Computer Set with Sub
    OS Windows 10 Pro
    Network RouterNightHawk RAX200
    Accessory #1 TT Riing Plus
    Accessory #2 Blue Microphone

    Join Date
    Feb 2017
    Reputation
    42
    Posts
    426

    Quote Originally Posted by SimselOr View Post
    Had the same problem...
    Did you overclock the CPU cache? Could solve it with this (down from 5200 to 5000). Did you flash the network card?

    Greetings

    Simsel

    the network card is the ASUS XG-C100C 10g nic. I haven't flashed it and I don't see a flash for it anywhere on site. Either way I took that card completely and plugged in the onboard 2.5g NIC.. Didn't change.
    InWin 909 Silver RGB build
    i9-10900k
    ROG Maximus XII Apex
    ROG Matrix 2080 ti
    Gskill Trident Royal 4400 16g

    Everything overclocked and love it.
    ROG Awesomeness !!!!

  9. #9
    Super Moderator Array
    Join Date
    Jul 2011
    Reputation
    94
    Posts
    685

    presumming u dont have 2 power supplies, eg additional one feeding power into vga or any other components:

    power is leaking in from somewhere-> possible sustpects -> monitor via the cables. try just unplugging the cables while shutting down
    or some other peripherals that has its own power

  10. #10
    ROG Guru: Yellow Belt Array
    Join Date
    Aug 2014
    Reputation
    70
    Posts
    177

    Quote Originally Posted by 1mluer View Post
    I made a video of what it's doing.

    https://youtu.be/j9SaGFwFxDI
    Do you have another power supply you can get access to and try?
    This seems power or USB related or something plugged into somewhere.
    I saw my MSI laptop do this a few times. Very rarely, almost never but it happened.
    And I remember it only happening when I had some USB device plugged in beforehand and I forgot what it was,
    but it didn't happen on the very next boot even with that same device...

    But yes maybe it's inconvenient but try to get access to another PSU to test (Even if you have to buy and RMA).

    Another thing you can try:
    Try unplugging all of the RGB (cough) headers from the motherboard so only RAM and other "passive self powered" non-addressable RGB is left connected. So no RGB fans and etc. Remove all of the onboard RGB connector cable stuff, then see if it happens.

Page 1 of 4 1 2 3 ... LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •