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  1. #1
    New ROGer Array
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    Exclamation G531GU Freezing Issue

    I've bought Asus ROG Strix G531GU 2 Months ago. There was no problem so far but last 2 days the laptop is freezeing suddenly. If it is freezing while listening or watching to something there is a sizzle sound comes from speakers.

    If anyone knows the solution please enlighten me. Thank you.

    I added image about the problem.
    Miniatura de Adjuntos Miniatura de Adjuntos IMG_4677.jpg  

    Last edited by ilkercaylakk; 06-21-2020 at 10:51 AM.

  2. #2
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    Hello ilkercaylakk,
    Please kindly check of your BIOS and drivers are all up to date.
    And was there any specific modification happened before the issue occurred? like installing a new program?
    Thank you.

  3. #3
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    Quote Originally Posted by Blake@ASUS View Post
    Hello ilkercaylakk,
    Please kindly check of your BIOS and drivers are all up to date.
    And was there any specific modification happened before the issue occurred? like installing a new program?
    Thank you.
    Thank you for your attention.

    BIOS and all drivers are up to date. Also, just installed few steam games like valorant, CS GO and asus programs ( Armoury crate, aura ) .

    By the way, it is not freezing about 2 days and I did not make any changes but I'm afraid it will happen again.

    Thank you.

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