ROG ASUS Z490-I Strix has issues!

[corneliusV1999]

System only stable with one DIMM installed, doesn't matter which RAM stick I use and doesn't matter which slot I use.
System unstable at XMP speeds, no matter how much I try to play with the BIOS settings. Have tried replacing RAM and PSU.

10700k, win10 64 bit, corsair RM 850x

A bunch of other people have experienced the same issue, and the only fix is to buy a different brand motherboard:

https://www.reddit.com/r/intel/comme...490_board_lga/
https://rog.asus.com/forum/showthrea...d=1#post807961
https://linustechtips.com/main/topic...mment-13737947
https://www.reddit.com/r/intel/comme...ailed_xtu_cpu/
https://www.reddit.com/r/intel/comme...q8a/?context=3

Hoping I can get attention from someone from ASUS here! Asus support has been very unhelpful!
Help please!

[jmut13]

Yep. Lets hope this gets fixed via BIOS update. Cannot run XMP1 or 2 with GSkill Ripjaws 32gb. Freezes and reboots multiple times a day regardless of use. I haven't had a critical error in Event Viewer since moving the memory back to stock.

I really don't want to remove the board from my NZXT H1.

[BigBoss2020]

I am running 2x16gb Corsair rgb at 3200mhz using xmp with no issues. Maybe its just a issue with G.Skill ram

[Shamino]

if 0703 doesnt help , try this:
https://www.dropbox.com/s/b9yx6ayjn9..._test.rar?dl=0

[corneliusV1999]

if 0703 doesnt help , try this:
https://www.dropbox.com/s/b9yx6ayjn9..._test.rar?dl=0

Neither 0703 nor this one fix my issue. I can boot into windows just fine, but once I set the ram at the rated speed (using XMP), the computer is unstable and can't pass a stress. Thank you for trying to help though! You're the first person ASUS to actually address this problem!
I hope it gets sorted out soon.
What do you think is causing it?

[samuel.reamer]

Same here, I've tried 0703 and 0703_special. Same issue.

[oshevtsov]

Same here, I've tried 0703 and 0703_special. Same issue.

Same here. Playing with multiple settings in BIOS also does not help

[umdogan]

Hi. I have the same hard freezing problem. It's happening randomly. And since you can't guess when it's gonna freeze you can't rely on it and do work related things as it might go unsaved any moment. So for me, my computer is unusable since I've got this MB a month ago.

I've tested my memory kit (GSKILL 2x8GB 3600C16D) with memtest for 8+ hours and it gave no errors.
I've tried another DDR4 kit and that didn't help.
I've tried with one stick at a time and that didn't help.
I've checked memory.dump which led me to my gpu (Sapphire RX 5600 XT) as it was saying video tdr failure (116). But trying the gpu in another system also gave no error.

I'm on bios 0607. Looking for solutions...

[samuel.reamer]

@umdogan I understand your frustration, I'm frustrated too. I've found that 0703_specil (XMP Disabled/Auto) is more stable (still freezes) than 0607, but is unusable with XMP I, II, or Manual. That said, I did get an email from ASUS support that say their, "RD team is reviewing and further updates should be available within the next 24 business hours." So hopefully we'll hear something on Monday.

[umdogan]

@umdogan I understand your frustration, I'm frustrated too. I've found that 0703_specil (XMP Disabled/Auto) is more stable (still freezes) than 0607, but is unusable with XMP I, II, or Manual. That said, I did get an email from ASUS support that say their, "RD team is reviewing and further updates should be available within the next 24 business hours." So hopefully we'll hear something on Monday.

Thank you for the info. Just got another hard freeze while browsing using bios 0703_specil and it made me check on this thread. I don't know if that's a coincidence but it seems to me that its generally happening on light load.

Hope a fix is on its way.