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  1. #1
    New ROGer Array Crystalyne PC Specs
    Crystalyne PC Specs
    MotherboardROG STRIX X570-E
    ProcessorAMD Ryzen 3800X
    Memory (part number)BLT4K8G4D32AET4K
    Graphics Card #1AMD Radeon Pro Duo (Fiji)
    Sound CardCreative Sound BlasterX AE-7
    MonitorBenQ EW3270U
    Storage #1Sabrent Rocket 4.0 NVMe 1TB
    CPU CoolerCorsair H115i PRO
    CasePhanteks Enthoo Evolv X
    Power SupplyCorsair RM850
    Keyboard ROG Claymore
    Mouse ROG Spatha
    Headset Beyerdynamic DT880 (600Ω)
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    Crystalyne's Avatar
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    Aura Creator does not work with the latest version of Armoury Crate [Resolved]

    Hey,

    Aura Creator isn't working with the latest version of Armoury Crate, just displays this error. Already verified the services are installed correctly and running.

    AC Version: 2.7.13.0
    Aura Creator version: 1.3.2

    Click image for larger version. 

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ID:	85371

  2. #2
    New ROGer Array valenone PC Specs
    valenone PC Specs
    MotherboardROG STRIX X570-F Gaming
    ProcessorAMD Ryzen 9 3900X
    Memory (part number)F4-3200C16-8GTZR
    Graphics Card #1ASUS RTX 2080 Dual EVO
    Sound CardCreative Sound Blaster Z
    MonitorSamsung U28D590
    Storage #1Samsung SSD 840 EVO 750GB
    Storage #2WDC WD4003FZEX 4TB
    CPU CoolerCORSAIR Hydro H115i with ARGB fans
    CaseFractal Define R5 with Tempered glass
    Power SupplySeaSonic X760 760W 80plus Gold
    Keyboard Logtech G810
    Mouse ROG Strix Impact
    Headset SteelSeries Siberia P300
    Mouse Pad Logitech
    Headset/Speakers Logitech X530 5.1 speakers.
    OS Windows 10 Pro version 2004
    Network RouterASUS RT-AC68U

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    Exclamation AURA Creator 1.3.2 NOT working with Armoury Crate 2.7.13.0

    I'm using ASUS ROG Strix X570-F,

    AURA Creator 1.3.2 NOT working with Armoury Crate 2.7.13.0

    Armoury Crate 2.7.13.0 has detected ARGBs for the motherboard, memory and addressable headers

    OS: Windows 10 version 2004

    Click image for larger version. 

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  3. #3
    Administrator Array MasterC@ROG's Avatar
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    For those who are experiencing this issue after installing Windows update 2004, please PM me to resolve an ROG Live Service error which occurs while opening AURA Creator. An Aura Creator reset tool will be provided.

  4. #4
    New ROGer Array
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    After windows 2004 update I got some problem with Aura Creator beta on ROG Zephyrus S17 GX701LXS.
    I've sent a pm with log and results of tool linked.
    Please send me Aura Creator reset tool to me too.

  5. #5
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    attn: MasterC@ASUS

    Quote Originally Posted by MasterC@ASUS View Post
    For those who are experiencing this issue after installing Windows update 2004, please PM me to resolve an ROG Live Service error which occurs while opening AURA Creator. An Aura Creator reset tool will be provided.
    PM sent

  6. #6
    New ROGer Array valenone PC Specs
    valenone PC Specs
    MotherboardROG STRIX X570-F Gaming
    ProcessorAMD Ryzen 9 3900X
    Memory (part number)F4-3200C16-8GTZR
    Graphics Card #1ASUS RTX 2080 Dual EVO
    Sound CardCreative Sound Blaster Z
    MonitorSamsung U28D590
    Storage #1Samsung SSD 840 EVO 750GB
    Storage #2WDC WD4003FZEX 4TB
    CPU CoolerCORSAIR Hydro H115i with ARGB fans
    CaseFractal Define R5 with Tempered glass
    Power SupplySeaSonic X760 760W 80plus Gold
    Keyboard Logtech G810
    Mouse ROG Strix Impact
    Headset SteelSeries Siberia P300
    Mouse Pad Logitech
    Headset/Speakers Logitech X530 5.1 speakers.
    OS Windows 10 Pro version 2004
    Network RouterASUS RT-AC68U

    Join Date
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    Quote Originally Posted by Crystalyne View Post
    Hey,

    Aura Creator isn't working with the latest version of Armoury Crate, just displays this error. Already verified the services are installed correctly and running.

    AC Version: 2.7.13.0
    Aura Creator version: 1.3.2

    Click image for larger version. 

Name:	aura.jpg 
Views:	0 
Size:	84.1 KB 
ID:	85371
    I did a clean Windows 10 version 2004 install, all Armory Crate and Aura Creator feature works for my setup i.e. ROG Strix motherboard ARGB, ram ARGB, fans ARGB and ROG Strix mouse RGB.

    Clean install = wipe out C drive completely and it's SSD, hence Windows 10 install is pretty quick.

  7. #7
    New ROGer Array
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    Quote Originally Posted by valenone View Post
    I did a clean Windows 10 version 2004 install, all Armory Crate and Aura Creator feature works for my setup i.e. ROG Strix motherboard ARGB, ram ARGB, fans ARGB and ROG Strix mouse RGB.

    Clean install = wipe out C drive completely and it's SSD, hence Windows 10 install is pretty quick.
    People have reported that this method is only a temporary fix (that doesn't always work). In time, the bugs start to reappear all over again. Personally, reinstalling an OS because of bad software code is not acceptable.
    Last edited by sebsolace; 07-19-2020 at 10:29 PM.

  8. #8
    New ROGer Array valenone PC Specs
    valenone PC Specs
    MotherboardROG STRIX X570-F Gaming
    ProcessorAMD Ryzen 9 3900X
    Memory (part number)F4-3200C16-8GTZR
    Graphics Card #1ASUS RTX 2080 Dual EVO
    Sound CardCreative Sound Blaster Z
    MonitorSamsung U28D590
    Storage #1Samsung SSD 840 EVO 750GB
    Storage #2WDC WD4003FZEX 4TB
    CPU CoolerCORSAIR Hydro H115i with ARGB fans
    CaseFractal Define R5 with Tempered glass
    Power SupplySeaSonic X760 760W 80plus Gold
    Keyboard Logtech G810
    Mouse ROG Strix Impact
    Headset SteelSeries Siberia P300
    Mouse Pad Logitech
    Headset/Speakers Logitech X530 5.1 speakers.
    OS Windows 10 Pro version 2004
    Network RouterASUS RT-AC68U

    Join Date
    Jul 2019
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    Quote Originally Posted by sebsolace View Post
    People have reported that this method is only a temporary fix (that doesn't always work). In time, the bugs start to reappear all over again. Personally, reinstalling an OS because of bad software code is not acceptable.
    I already wasted several hours in my attempts to get Armoury Crate to work when re-install WIndows method can be quicker.

    I used the uninstall all ASUS software, delete the LightingService folder, delete all ASUS software folders and CCleaner method for each Armoury Crate installs.

    Armoury Crate was working for my system a few days ago until I plugged in ROG mouse with Aura RGB support which caused Armoury Crate software update cycle.

    Before ROG mouse incident, my PC's RGB issue is with Aura Creator which can't see the motherboard's RGB features.

    After RGB mouse incident, Armoury Crate doesn't work.

    I tried Lighting_Control_1.07.79 and it doesn't work.

    After wasting about 4 hours on Friday and 6 hours on Saturday, I decide on the nuclear option with clean WIndows 10 version 2004 install.

    I have another gaming PC with a letter M vendor for the Z390 motherboard and RTX 2080 Ti GPU RGB stack.

    Most of my user-generated data are on NAS backup, OneDrive cloud storage and Windows 2012 R2 Server machine (motherboard with G vendor), hence wiping out Windows are not large issue for me.

  9. #9
    Banned Array
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    Reinstalling os is bad method of fixing things, you never know cause you never learn to fix it, the cause is recent updates that been pushed only asus knows, they can back track to where the issue did not exist and compare the changes between update and start reverting them one by one to find culprit it takes time but honestly they should know better and test this anyway before rolling out a broken update to everyone.

  10. #10
    New ROGer Array
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    AC is working for me

    I have reinstalled Armoury Crate from https://www.asus.com/supportonly/Arm...pDesk_Download after following the instructions on how to uninstall from https://www.asus.com/support/FAQ/1041654 and I am now able to control all of my devices aura sync functions. As well, aura creator is seeing all my devices thus giving me full control to edit. I have yet to restart my system so I am not sure if the profiles will carry over.

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