Results 1 to 6 of 6
  1. #1
    New ROGer Array
    Join Date
    Jun 2020
    Reputation
    10
    Posts
    3

    Exclamation HDMI output on new laptop isn't working - ROG Zephyrus S17 GX701LXS-XS78 17.3"

    I've tried 2 different HDMI wires and 2 different external displays. Confirmed both displays work fine with other computers.

    I've updated the drivers on the Laptop, everything is up to date. Tried multiple output resolutions and everything I can think of. Any suggestions are appreciated.
    Miniatura de Adjuntos Miniatura de Adjuntos image0.jpg  


  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Intel NUC laptop LAPQC71D
    MotherboardROG Crosshair VIII Dark Hero
    ProcessorAMD 5800X
    Memory (part number)32GB G.Skill Ripjaws V 3600
    Graphics Card #1ROG Strix RTX3090Ti
    Sound CardSound Blaster Z
    MonitorAORUS FV43U
    Storage #1Samsung 970 Pro 512GB
    CPU CoolerCustom loop
    CaseBeQuiet Dark Base Pro 900 V2
    Power SupplyCorsair HX1000
    Keyboard ROG Strix Flare II Animate
    Mouse ROG Chakram X
    Headset Steelseries Arctis Pro Wireless
    Mouse Pad ROG Scabbard
    Headset/Speakers Logitech z906 5.1
    Network RouterpfSense/OPNsense
    xeromist's Avatar
    Join Date
    Jul 2010
    Reputation
    436
    Posts
    8,631

    Can you exchange it with the merchant?
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    New ROGer Array
    Join Date
    Jun 2020
    Reputation
    10
    Posts
    3

    Quote Originally Posted by xeromist View Post
    Can you exchange it with the merchant?
    I may be able to, however I wanted to make sure it wasn't something I was overlooking before I jumped to the conclusion that the HDMI port was bad.

  4. #4
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Intel NUC laptop LAPQC71D
    MotherboardROG Crosshair VIII Dark Hero
    ProcessorAMD 5800X
    Memory (part number)32GB G.Skill Ripjaws V 3600
    Graphics Card #1ROG Strix RTX3090Ti
    Sound CardSound Blaster Z
    MonitorAORUS FV43U
    Storage #1Samsung 970 Pro 512GB
    CPU CoolerCustom loop
    CaseBeQuiet Dark Base Pro 900 V2
    Power SupplyCorsair HX1000
    Keyboard ROG Strix Flare II Animate
    Mouse ROG Chakram X
    Headset Steelseries Arctis Pro Wireless
    Mouse Pad ROG Scabbard
    Headset/Speakers Logitech z906 5.1
    Network RouterpfSense/OPNsense
    xeromist's Avatar
    Join Date
    Jul 2010
    Reputation
    436
    Posts
    8,631

    I would inspect the port to make sure there isn't debris in it or something but I'm not sure what you could be expected to do DIY to fix this.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  5. #5
    New ROGer Array
    Join Date
    Jun 2020
    Reputation
    10
    Posts
    3

    Quote Originally Posted by xeromist View Post
    I would inspect the port to make sure there isn't debris in it or something but I'm not sure what you could be expected to do DIY to fix this.
    No debris visible. I'm guessing it's the port. I'm going to try an HDMI plug attached via the USBC ports when I receive from Amazon.

  6. #6
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Intel NUC laptop LAPQC71D
    MotherboardROG Crosshair VIII Dark Hero
    ProcessorAMD 5800X
    Memory (part number)32GB G.Skill Ripjaws V 3600
    Graphics Card #1ROG Strix RTX3090Ti
    Sound CardSound Blaster Z
    MonitorAORUS FV43U
    Storage #1Samsung 970 Pro 512GB
    CPU CoolerCustom loop
    CaseBeQuiet Dark Base Pro 900 V2
    Power SupplyCorsair HX1000
    Keyboard ROG Strix Flare II Animate
    Mouse ROG Chakram X
    Headset Steelseries Arctis Pro Wireless
    Mouse Pad ROG Scabbard
    Headset/Speakers Logitech z906 5.1
    Network RouterpfSense/OPNsense
    xeromist's Avatar
    Join Date
    Jul 2010
    Reputation
    436
    Posts
    8,631

    Quote Originally Posted by srv656s View Post
    No debris visible. I'm guessing it's the port. I'm going to try an HDMI plug attached via the USBC ports when I receive from Amazon.
    Great idea. It won't perform as well as a native HDMI port but it will allow you to get output and compare.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •