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06-22-2020 07:47 PM #1New ROGer Array
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HDMI output on new laptop isn't working - ROG Zephyrus S17 GX701LXS-XS78 17.3"
I've tried 2 different HDMI wires and 2 different external displays. Confirmed both displays work fine with other computers.
I've updated the drivers on the Laptop, everything is up to date. Tried multiple output resolutions and everything I can think of. Any suggestions are appreciated.
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06-23-2020 05:16 PM #2TeamROG Moderator Array xeromist PC Specs
xeromist PC Specs Laptop (Model) Dell Inspiron 15 7567 Motherboard MSI x470 Gaming Plus Processor AMD 2600X Memory (part number) 16GB Crucial Ballistix Elite 3600 Graphics Card #1 ASUS GTX 1080 Strix Monitor BenQ BL3200PT Storage #1 Intel 600p NVMe CPU Cooler Wraith Case custom Antec 900 Power Supply Corsair HX1000 Keyboard Logitech Orion Spark Mouse Logitech MX500 Headset Plantronics 777 with Oregon Aero upgrade
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Can you exchange it with the merchant?
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06-23-2020 07:03 PM #3New ROGer Array
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I may be able to, however I wanted to make sure it wasn't something I was overlooking before I jumped to the conclusion that the HDMI port was bad.
Originally Posted by xeromist
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06-23-2020 07:36 PM #4TeamROG Moderator Array xeromist PC Specs
xeromist PC Specs Laptop (Model) Dell Inspiron 15 7567 Motherboard MSI x470 Gaming Plus Processor AMD 2600X Memory (part number) 16GB Crucial Ballistix Elite 3600 Graphics Card #1 ASUS GTX 1080 Strix Monitor BenQ BL3200PT Storage #1 Intel 600p NVMe CPU Cooler Wraith Case custom Antec 900 Power Supply Corsair HX1000 Keyboard Logitech Orion Spark Mouse Logitech MX500 Headset Plantronics 777 with Oregon Aero upgrade
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I would inspect the port to make sure there isn't debris in it or something but I'm not sure what you could be expected to do DIY to fix this.
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06-23-2020 08:34 PM #5New ROGer Array
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No debris visible. I'm guessing it's the port. I'm going to try an HDMI plug attached via the USBC ports when I receive from Amazon. Originally Posted by xeromist
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06-24-2020 09:12 PM #6TeamROG Moderator Array xeromist PC Specs
xeromist PC Specs Laptop (Model) Dell Inspiron 15 7567 Motherboard MSI x470 Gaming Plus Processor AMD 2600X Memory (part number) 16GB Crucial Ballistix Elite 3600 Graphics Card #1 ASUS GTX 1080 Strix Monitor BenQ BL3200PT Storage #1 Intel 600p NVMe CPU Cooler Wraith Case custom Antec 900 Power Supply Corsair HX1000 Keyboard Logitech Orion Spark Mouse Logitech MX500 Headset Plantronics 777 with Oregon Aero upgrade
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Great idea. It won't perform as well as a native HDMI port but it will allow you to get output and compare. Originally Posted by srv656s
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