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06-22-2020 07:47 PM #1New ROGer Array
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HDMI output on new laptop isn't working - ROG Zephyrus S17 GX701LXS-XS78 17.3"
I've tried 2 different HDMI wires and 2 different external displays. Confirmed both displays work fine with other computers.
I've updated the drivers on the Laptop, everything is up to date. Tried multiple output resolutions and everything I can think of. Any suggestions are appreciated.
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06-23-2020 05:16 PM #2TeamROG Moderator Array xeromist PC Specs
xeromist PC Specs Laptop (Model) Intel NUC laptop LAPQC71D Motherboard ROG Crosshair VIII Dark Hero Processor AMD 5800X Memory (part number) 32GB G.Skill Ripjaws V 3600 Graphics Card #1 ROG Strix RTX3090Ti Sound Card Sound Blaster Z Monitor AORUS FV43U Storage #1 Samsung 970 Pro 512GB CPU Cooler Custom loop Case BeQuiet Dark Base Pro 900 V2 Power Supply Corsair HX1000 Keyboard ROG Strix Flare II Animate Mouse ROG Chakram X Headset Steelseries Arctis Pro Wireless Mouse Pad ROG Scabbard Headset/Speakers Logitech z906 5.1 Network Router pfSense/OPNsense 
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Can you exchange it with the merchant?
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06-23-2020 07:03 PM #3New ROGer Array
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I may be able to, however I wanted to make sure it wasn't something I was overlooking before I jumped to the conclusion that the HDMI port was bad.
Originally Posted by xeromist
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06-23-2020 07:36 PM #4TeamROG Moderator Array xeromist PC Specs
xeromist PC Specs Laptop (Model) Intel NUC laptop LAPQC71D Motherboard ROG Crosshair VIII Dark Hero Processor AMD 5800X Memory (part number) 32GB G.Skill Ripjaws V 3600 Graphics Card #1 ROG Strix RTX3090Ti Sound Card Sound Blaster Z Monitor AORUS FV43U Storage #1 Samsung 970 Pro 512GB CPU Cooler Custom loop Case BeQuiet Dark Base Pro 900 V2 Power Supply Corsair HX1000 Keyboard ROG Strix Flare II Animate Mouse ROG Chakram X Headset Steelseries Arctis Pro Wireless Mouse Pad ROG Scabbard Headset/Speakers Logitech z906 5.1 Network Router pfSense/OPNsense
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I would inspect the port to make sure there isn't debris in it or something but I'm not sure what you could be expected to do DIY to fix this.
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06-23-2020 08:34 PM #5New ROGer Array
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No debris visible. I'm guessing it's the port. I'm going to try an HDMI plug attached via the USBC ports when I receive from Amazon. Originally Posted by xeromist
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06-24-2020 09:12 PM #6TeamROG Moderator Array xeromist PC Specs
xeromist PC Specs Laptop (Model) Intel NUC laptop LAPQC71D Motherboard ROG Crosshair VIII Dark Hero Processor AMD 5800X Memory (part number) 32GB G.Skill Ripjaws V 3600 Graphics Card #1 ROG Strix RTX3090Ti Sound Card Sound Blaster Z Monitor AORUS FV43U Storage #1 Samsung 970 Pro 512GB CPU Cooler Custom loop Case BeQuiet Dark Base Pro 900 V2 Power Supply Corsair HX1000 Keyboard ROG Strix Flare II Animate Mouse ROG Chakram X Headset Steelseries Arctis Pro Wireless Mouse Pad ROG Scabbard Headset/Speakers Logitech z906 5.1 Network Router pfSense/OPNsense
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Great idea. It won't perform as well as a native HDMI port but it will allow you to get output and compare. Originally Posted by srv656s
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