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Driver_power_state_failure

Stedmister
Level 7

‎06-23-2020 12:29 PM - last edited on ‎03-05-2024 07:56 PM by Community Admin

Hi

I bought a new PC in December and had it assembled. The Specs are:

Intel Core™ i7-9700K Processor, 3.6GHz w/ 12MB Cache
Asus ROG Strix Z390-E Gaming w/ DDR4 2666, 7.1 Audio, Dual M.2, Gigabit LAN, 802.11ac, Bluetooth v5.0, 2-Way CrossFireX / SLI
Corsair Vengeance RGB Pro 16GB DDR4 2666MHz CL16 Dual Channel Kit (2 x 8GB), Black
Phanteks Enthoo Evolv X Digital RGB Tower Case, Satin Black w/ Dual Tempered Glass Panels
Asus ROG STRIX RTX2070 OC GAMING GeForce RTX 2070 8GB PCI-E w/ Dual HDMI, Dual DP, USB-C
Samsung 860 EVO M.2 SATA III SSD, 250GB
Noctua NH-D9L CPU Cooler w/ 95mm Noctua NF-A9 PWM Fan
Creative Labs Sound BlasterX AE-5 PCI-E Gaming Sound Card w/ RGB Lighting
Windows 10 Pro 64 bit
Corsair RMx Series RM850x 80+ Gold Fully Modular ATX Power Supply, 850W, Black
Vantec 2+1 FireWire 800/400 PCIe Combo Host Card
Western Digital 2 TB SATA Hard Drive

Within about two months of getting the system, I been having intermittent DRIVER_POWER_STATE_FAILURE. It seems to happen when I run my system for a prolong period of time. I not one to let my pc sleep , so it's either in use or in lock screen mode. I have uninstalled most of asus programs except for asus sync, as I hear amory create can cause problems. I also disable my net and wireless power state options, as i figured they may be the issue. Event viewer says Bug Check as well. Does anyone have any ideas, on how to fix this issue? I do have DMP file, but it says access denied when I try and open it.
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Falkentyne
Level 12

‎06-23-2020 02:51 PM

Stedmister wrote:
Hi

I bought a new PC in December and had it assembled. The Specs are:

Intel Core™ i7-9700K Processor, 3.6GHz w/ 12MB Cache
Asus ROG Strix Z390-E Gaming w/ DDR4 2666, 7.1 Audio, Dual M.2, Gigabit LAN, 802.11ac, Bluetooth v5.0, 2-Way CrossFireX / SLI
Corsair Vengeance RGB Pro 16GB DDR4 2666MHz CL16 Dual Channel Kit (2 x 8GB), Black
Phanteks Enthoo Evolv X Digital RGB Tower Case, Satin Black w/ Dual Tempered Glass Panels
Asus ROG STRIX RTX2070 OC GAMING GeForce RTX 2070 8GB PCI-E w/ Dual HDMI, Dual DP, USB-C
Samsung 860 EVO M.2 SATA III SSD, 250GB
Noctua NH-D9L CPU Cooler w/ 95mm Noctua NF-A9 PWM Fan
Creative Labs Sound BlasterX AE-5 PCI-E Gaming Sound Card w/ RGB Lighting
Windows 10 Pro 64 bit
Corsair RMx Series RM850x 80+ Gold Fully Modular ATX Power Supply, 850W, Black
Vantec 2+1 FireWire 800/400 PCIe Combo Host Card
Western Digital 2 TB SATA Hard Drive

Within about two months of getting the system, I been having intermittent DRIVER_POWER_STATE_FAILURE. It seems to happen when I run my system for a prolong period of time. I not one to let my pc sleep , so it's either in use or in lock screen mode. I have uninstalled most of asus programs except for asus sync, as I hear amory create can cause problems. I also disable my net and wireless power state options, as i figured they may be the issue. Event viewer says Bug Check as well. Does anyone have any ideas, on how to fix this issue? I do have DMP file, but it says access denied when I try and open it.


As soon as I saw the title I knew you had an Nvidia video card.
I've only seen this with people with nvidia cards.
Usually something to do with the power states at idle or load modes or c-states, etc. Whether Nvidia related or something else.
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Stedmister
Level 7
In response to Falkentyne

‎06-23-2020 06:05 PM

Falkentyne wrote:
As soon as I saw the title I knew you had an Nvidia video card.
I've only seen this with people with nvidia cards.
Usually something to do with the power states at idle or load modes or c-states, etc. Whether Nvidia related or something else.


So it's nvidia that the problem? Any suggestions?
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