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  1. #1
    ROG Junior Member Array
    Join Date
    Jun 2015
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    4

    Asus GL504GM SD Card Reader "This device cannot start"

    Hi,

    My GL504GM isn't recognizing SD cards (I tried multiple cards). I can access them through other devices, but you don't drop almost 2k€ on a laptop and be fine when stuff doesn't work, right?).

    Click image for larger version. 

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    I've disabled and uninstalled the device, but no change.
    Also tried to install any drivers from Asus, but it's not clear which one is related to the card reader.
    BIOS is 311, but I haven't found an option there related to the card reader.

    Suggestions?

  2. #2
    Moderator Array
    Join Date
    Feb 2019
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    432

    Hello D.sh.,
    Please kindly send your device to service center for further exmination.
    Thank you.

  3. #3
    New ROGer Array
    Join Date
    Nov 2019
    Reputation
    10
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    1

    Hello. I got the same problem with my GL504GM. Is sending device to service center the only option? I've sent my laptop 2 months ago because of faulty cooling fan (replaced) and battery (service didn't see any problems and now battery still suddenly drops from 35% to 0%) and now this.... I'm so frustrated with this device

  4. #4
    Moderator Array
    Join Date
    Feb 2019
    Reputation
    13
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    432

    Hello baaastet,
    Well then....was there any update or modification before the SD card issue occurred?
    Which BIOS version are you using now?
    Thank you.

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