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  1. #1
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    Can't find GX502GW drivers on asus' website?

    Hello everyone, i was going to check for drivers for the Zephyrus S GX502GW and i can't find them...

    When i go to the Zephyrus S15 support page (they renamed it for some reason, because if they made a new one for the GX502 models i can't find it.) i can only find the drivers for the newer 2020 versions of the S15 and not my version.

    I was wondering if anyone knows about this and if this behaviour is normal? Because as it stands, asus pretty much deleted the drivers for the GX502 2019 models...

    I thank anyone who wastes some of their time to respond and to try and clarify this!

    Have a good day!

  2. #2
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    Drivers for GX502 series

    Quote Originally Posted by mx-raf View Post
    Hello everyone, i was going to check for drivers for the Zephyrus S GX502GW and i can't find them...

    When i go to the Zephyrus S15 support page (they renamed it for some reason, because if they made a new one for the GX502 models i can't find it.) i can only find the drivers for the newer 2020 versions of the S15 and not my version.

    I was wondering if anyone knows about this and if this behaviour is normal? Because as it stands, asus pretty much deleted the drivers for the GX502 2019 models...

    I thank anyone who wastes some of their time to respond and to try and clarify this!

    Have a good day!
    Download the "My ASUS" app from the microsoft store and the drivers for your particular model will be listed there. Best way to find the drivers IMHO. Also, keep an offline backup just in case.

  3. #3
    ROG Guru: Black Belt Array toronto699 PC Specs
    toronto699 PC Specs
    Laptop (Model)G752-VY-DH78K , G751-JYDH72X
    MotherboardRog Tytan G30AB
    Processori7-4770K
    Memory (part number)32GB
    Graphics Card #1Asus Gold20th GTX980Ti
    Sound CardDell X-Fi Audigy SoundBlaster
    Monitor3 Acer K272HL
    Storage #1118 GB/OS
    Storage #22.72 TB
    CPU CoolerIntegrated Liquid-Cooled CPU
    CaseG30AB
    Power SupplyAsus 700 Watt
    Keyboard Razer BlackWidow Ultimate
    Mouse Razer Diamond Back
    Headset Sony Studio Professional , Razer Seiren Mic
    Mouse Pad Razer FireFly
    Headset/Speakers Logittech 5.1 Z-5500
    OS W 10
    Network RouterSagemon Fast 5250 Hub 2000

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    This The driver Page Product Support for

    GX502GW
    https://www.asus.com/us/supportonly/...Desk/HelpDesk/
    Last edited by toronto699; 06-30-2020 at 12:54 AM.

  4. #4
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    I believe Asus may have accidentally removed the entry of GX502 series from the ROG Website. The previous reply links it back. Asus Team, please help resolve this.

  5. #5
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    Hello jinzapper,
    Please refer to below link
    https://www.asus.com/supportonly/GX5...Desk_Download/
    Thank you.

  6. #6
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    Quote Originally Posted by Blake@ASUS View Post
    Hello jinzapper,
    Please refer to below link
    https://www.asus.com/supportonly/GX5...Desk_Download/
    Thank you.
    To clarify, asus website does not list the notebook through normal navigation. See this list, https://www.asus.com/Laptops/Gaming-Series-Products/. You won't find GX502 in there.

    Also, the link you shared is missing pictures of the product which was there before. Model might have been delisted by the web team. Would be great if this is resolved.

  7. #7
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    Hello jinzapper,
    Thank you for your feedback.
    This had been reported to related department.
    Thank you again.

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