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06-28-2020 06:04 PM #1New ROGer Array
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Can't find GX502GW drivers on asus' website?
Hello everyone, i was going to check for drivers for the Zephyrus S GX502GW and i can't find them...
When i go to the Zephyrus S15 support page (they renamed it for some reason, because if they made a new one for the GX502 models i can't find it.) i can only find the drivers for the newer 2020 versions of the S15 and not my version.
I was wondering if anyone knows about this and if this behaviour is normal? Because as it stands, asus pretty much deleted the drivers for the GX502 2019 models...
I thank anyone who wastes some of their time to respond and to try and clarify this!
Have a good day!
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06-30-2020 12:46 AM #2New ROGer Array
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Drivers for GX502 series
Download the "My ASUS" app from the microsoft store and the drivers for your particular model will be listed there. Best way to find the drivers IMHO. Also, keep an offline backup just in case.
Originally Posted by mx-raf
Hello everyone, i was going to check for drivers for the Zephyrus S GX502GW and i can't find them...
When i go to the Zephyrus S15 support page (they renamed it for some reason, because if they made a new one for the GX502 models i can't find it.) i can only find the drivers for the newer 2020 versions of the S15 and not my version.
I was wondering if anyone knows about this and if this behaviour is normal? Because as it stands, asus pretty much deleted the drivers for the GX502 2019 models...
I thank anyone who wastes some of their time to respond and to try and clarify this!
Have a good day!
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06-30-2020 12:52 AM #3ROG Guru: Black Belt Array toronto699 PC Specs
toronto699 PC Specs Laptop (Model) G752-VY-DH78K , G751-JYDH72X Motherboard Rog Tytan G30AB Processor i7-4770K Memory (part number) 32GB Graphics Card #1 Asus Gold20th GTX980Ti Sound Card Dell X-Fi Audigy SoundBlaster Monitor 3 Acer K272HL Storage #1 118 GB/OS Storage #2 2.72 TB CPU Cooler Integrated Liquid-Cooled CPU Case G30AB Power Supply Asus 700 Watt Keyboard Razer BlackWidow Ultimate Mouse Razer Diamond Back Headset Sony Studio Professional , Razer Seiren Mic Mouse Pad Razer FireFly Headset/Speakers Logittech 5.1 Z-5500 OS W 10 Network Router Sagemon Fast 5250 Hub 2000
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This The driver Page Product Support for
GX502GW
https://www.asus.com/us/supportonly/...Desk/HelpDesk/Last edited by toronto699; 06-30-2020 at 12:54 AM.
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07-14-2020 11:16 AM #4New ROGer Array
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I believe Asus may have accidentally removed the entry of GX502 series from the ROG Website. The previous reply links it back. Asus Team, please help resolve this.
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07-24-2020 09:20 AM #5Moderator Array
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Hello jinzapper,
Please refer to below link
https://www.asus.com/supportonly/GX5...Desk_Download/
Thank you.
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07-26-2020 02:14 PM #6New ROGer Array
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To clarify, asus website does not list the notebook through normal navigation. See this list, https://www.asus.com/Laptops/Gaming-Series-Products/. You won't find GX502 in there. Originally Posted by Blake@ASUS
Also, the link you shared is missing pictures of the product which was there before. Model might have been delisted by the web team. Would be great if this is resolved.
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07-27-2020 06:41 AM #7Moderator Array
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Hello jinzapper,
Thank you for your feedback.
This had been reported to related department.
Thank you again.
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