Results 1 to 1 of 1
  1. #1
    New ROGer Array
    Join Date
    Jan 2020
    Reputation
    10
    Posts
    1

    Multiple Crashes from AtkexComSvc.exe

    Hi,

    Checking the last events in the Windows 10 event viewer at the time my machine keeps unexpectedly rebooting , I keep finding this Windows service :

    AtkexComSvc.exe

    The machine crashes and reboots when this event occurs. Firstly, how can this make windows reboot, as each service is ring-fenced. Secondly - which apps are using this, and what for ? Is it used for the GPU Tuning app (monitor and GPU Tweak II) ?

    Can someone tell me how to either un-install it, or change it to stop bringing down my entire system.

    Machine Config
    AMD Ryzen 3900x
    Aorus x570 MB
    64GB Corsair DDR4-3200
    ASUS Super 2080 RTX Dual
    Lots of MP600 NVMe PCIe Gen 4 SSDs

    Events from the Event Viewer :

    Faulting application name: atkexComSvc.exe, version: 1.0.0.1, time stamp: 0x5d6ddf4d
    Faulting module name: atkexComSvc.exe, version: 1.0.0.1, time stamp: 0x5d6ddf4d
    Exception code: 0xc0000005
    Fault offset: 0x0001c3a2
    Faulting process id: 0x182c
    Faulting application start time: 0x01d64dbacba43e9a
    Faulting application path: C:\Program Files (x86)\ASUS\AXSP\4.00.42\atkexComSvc.exe
    Faulting module path: C:\Program Files (x86)\ASUS\AXSP\4.00.42\atkexComSvc.exe
    Report Id: cb5ea215-6c70-4728-88c2-cde76e4de7e6
    Faulting package full name:
    Faulting package-relative application ID:

    - System

    - Provider

    [ Name] Application Error

    - EventID 1000

    [ Qualifiers] 0

    Level 2

    Task 100

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2020-06-29T02:12:54.592914800Z

    EventRecordID 2151629

    Channel Application

    Computer Lightning

    Security


    - EventData

    atkexComSvc.exe
    1.0.0.1
    5d6ddf4d
    atkexComSvc.exe
    1.0.0.1
    5d6ddf4d
    c0000005
    0001c3a2
    182c
    01d64dbacba43e9a
    C:\Program Files (x86)\ASUS\AXSP\4.00.42\atkexComSvc.exe
    C:\Program Files (x86)\ASUS\AXSP\4.00.42\atkexComSvc.exe
    cb5ea215-6c70-4728-88c2-cde76e4de7e6
    Last edited by marcusob72; 07-01-2020 at 07:20 AM.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •