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  1. #1
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    Question DTS Custom on ASUS TUF Gaming x570 WiFi

    I just built a new system with an Asus Tuf X570 MB. I had two motherboards in my cart and went with the Tuf for the sole reason or tipping point was the DTS feature.

    After I fresh windows install I updated all the drivers from the Asus support page site. After some installing of game launcher I turned my focus to the DTS Custom app to try to set it up. after opening the app it locks up not taking a single button click just says please connect headset and my headset is connected. So i tried three or 4 headsets I had around Corsair, Logitech G series and Turtle beach and finally Steel series. Each one windows saw i was able to listen to but DTS custom would not see them or allow me to even click on any buttons. After several attempts to remove and install Audio drivers I noticed the DTS app was not un installing from the windows store and DTS custom could not be removed. So i cleaned DTS Custom up from the Registry deleted the files and rebooted several times and un installed and installed the official audio drivers. i then re downloaded the DTS custom from the windows store. Now it simply shows a welcome to DTS splash screen and once again i can not click on the ok or close or anything to get off this screen.

    I am a little annoyed as this was a feature I decided I wanted and i can't get it to work.

    Any suggestions or work arounds? Searches all point to getting the DTS app from the Asus site but I do not see it listed in Other downloads or even in audio drivers from the site. I really don't want to do a second fresh install yet again.

  2. #2
    ROG Guru: Orange Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
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    MoKiChU's Avatar
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    Hi,

    Try with Realtek Audio Drivers (UAD - ASUS ROG/PRIME/TUF MB) from my UAD drivers thread. Follow scrupulously your INSTALL process with cleanup step, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

    Note (in order to choose correctly the install/update process to use) : You have a ASUS TUF DTS Custom motherboard.

  3. #3
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    Thank you I'll try this tonight.

  4. #4
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    Thanks I followed the excellent instructions and tried it twice and still same issue splash screen that says Tuf Gaming Content mode everything is greyed out nothing is clickable says please connect a Headphone to use DTS. I guess Sadly none of my headset are compatible even though I just DL the trial of DTS sound unbound and all 4 work there.

  5. #5
    ROG Enthusiast Array Dude1070 PC Specs
    Dude1070 PC Specs
    MotherboardROG Grosshair VII Hero
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    Dude1070's Avatar
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    Quote Originally Posted by CoopII View Post
    Thanks I followed the excellent instructions and tried it twice and still same issue splash screen that says Tuf Gaming Content mode everything is greyed out nothing is clickable says please connect a Headphone to use DTS. I guess Sadly none of my headset are compatible even though I just DL the trial of DTS sound unbound and all 4 work there.
    Set the advanced setting in RCP like in this pic

    Click image for larger version. 

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    Then Unplug and replug the headset in the front panel jack.

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