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[Help] Newest Chakram Firmware failed. Now RF-Dongle is not working. Any ideas?

Hyuron
Level 7
Hi there,

tried to update latest firmware, but it seems the update failed (at least) on the dongle (or both?).

Armoury says:
Rog Chakram version 1.00.29 (when i want to update error pops up that i need to connect dongle)
B_ROG Chakram (think this is the dongle) version 1.00.21, same error as above.

so i cant update the firmware neither use the wireless mode. any ideas how to fix?

already tried reinstalling all software, tried other usb ports etc...

thanks in advance.
3,689 Views
3 REPLIES 3

Gofran
Level 8
did you try connect both wirelless and usb then update

MasterC
Community Admin
Community Admin
Can you provide any screenshots of the update page?


Hyuron wrote:
Hi there,

tried to update latest firmware, but it seems the update failed (at least) on the dongle (or both?).

Armoury says:
Rog Chakram version 1.00.29 (when i want to update error pops up that i need to connect dongle)
B_ROG Chakram (think this is the dongle) version 1.00.21, same error as above.

so i cant update the firmware neither use the wireless mode. any ideas how to fix?

already tried reinstalling all software, tried other usb ports etc...

thanks in advance.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

Detleg
Level 12
I got it to work finally, plug the dongle in a USB port, and take another cable and connect the mice to a USB port, then update.
a bit complex but ok.