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07-09-2020 06:43 AM #1New ROGer Array
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[Help] Newest Chakram Firmware failed. Now RF-Dongle is not working. Any ideas?
Hi there,
tried to update latest firmware, but it seems the update failed (at least) on the dongle (or both?).
Armoury says:
Rog Chakram version 1.00.29 (when i want to update error pops up that i need to connect dongle)
B_ROG Chakram (think this is the dongle) version 1.00.21, same error as above.
so i cant update the firmware neither use the wireless mode. any ideas how to fix?
already tried reinstalling all software, tried other usb ports etc...
thanks in advance.
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07-17-2020 02:04 AM #2ROG Guru: Orange Belt Array Gofran PC Specs
Gofran PC Specs Motherboard ROG MAXIMUS XI FORMULA Processor i9-9900K Memory (part number) F4-3200C14D-32gb Graphics Card #1 Asus ROG STRIX GTX 1080 Ti Monitor Dell 2417dg Storage #1 970 evo 500gb Storage #2 951 nvme 500gb CPU Cooler ROG RYUO 240 Power Supply Asus RoG Thor 850W Keyboard Asus claymore Mouse Asus Spatha Mouse Pad Asus rog sheath OS Windows 10 Accessory #1 Phanteks Evolv x
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did you try connect both wirelless and usb then update
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07-17-2020 09:54 AM #3Administrator Array
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Can you provide any screenshots of the update page?
Originally Posted by Hyuron
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11-20-2021 11:37 PM #4ROG Guru: Green Belt Array Detleg PC Specs
Detleg PC Specs Laptop (Model) ROG G750JM, ROG GL 702VMk Motherboard RIVE / M8E, EVGA x299 Dark, Maximus XI E Processor i7-4930k , i7-6700k, i9-7900x, i9-9900k Memory (part number) F4-3200C16Q-32GTZR, CMD6GX3M4A2400C9 / F3-17000CL11Q / F3-12800CL7T-6GBPI / PV432G300C6QKPE000378 Graphics Card #1 ASUS GeForce GTX 1080 8GB ROG STRIX / EVGA GTX 780 Hydrocopper, EVGA GTX 1080ti, EVGA RTX 2080 TI XC Graphics Card #2 ASUS GeForce GTX 1080 8GB ROG STRIX / EVGA GTX 780 Hydrocopper/ EVGA GTX 1080ti Graphics Card #3 EVGA GTX 780 Hydrocopper Graphics Card #4 EVGA GTX Titan Hydrocopper Sound Card Creative Sound Blaster Z PCIe 116dB SNR Gaming Monitor 3x Samsung syncmaster S24B150, LG4k Storage #1 Samsung 950 PRO Series - 256GB PCIe NVMe - M.2 Internal SSD Storage #2 1x 500gb Samsung SSD 850 EVO,1x 256gb Samsung 840 Pro, 1x WD 10k mech CPU Cooler Koolance CPU-380I , 2x custom water cooled loop EKWB, TT D5 Case Phobya WaCoolT Test Bench, TT Tower 900 Power Supply EVGA SuperNOVA 1300 G2, 80+ GOLD 1300W, ROG THOR 1200 Platinum Keyboard Logitech K800 Mouse M705 Headset Logitech G930, Mouse Pad EVGA PWNAGE Headset/Speakers Audio Engine S8 / D1 OS Win10x64, Win 8.1, Win 7 Ulti x64 Network Router Ubee Accessory #1 2x 360 big ass radiators push/pull corsair fans Accessory #2 OC Panel II Accessory #3 A couple of great Noctua pwm fans 
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I got it to work finally, plug the dongle in a USB port, and take another cable and connect the mice to a USB port, then update.
a bit complex but ok.
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