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07-13-2020 01:59 PM #1ROG Member Array
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- Sep 2015
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ROG Strix Go 2.4 fail to connect wireless
Hello. I tried to update FW on my new strix go headset with wireless adapter only without usb cable and it was fail during update.and now i cant connect via wireless. Headset working with 3.5m jack cable but not with wireless(and it was working before i tried to update. So what can i do to make it work again or fix it? Can i hard reset or something? I cant update it is always fail.Thank you
P.s dongle in usb hub c port have red color that is working i think
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07-27-2020 11:35 AM #2New ROGer Array Silent84 PC Specs
Silent84 PC Specs Motherboard MSI MEG X570 UNIFY Processor Ryzen 3600 Memory (part number) Corsair 326GB 3200MHz Graphics Card #1 MSI Gaming 1070TI Waiting Monitor 2xAlienware AW2521HF Storage #1 2xIntel 660p 512GB CPU Cooler NZXT Kraken X62 Case PHANTEKS ECLIPSE P600S Black Power Supply be quiet Pure Power 11, 80+ Gold, 600W Keyboard Logitech G512 Carbon Tactile Mouse Logitech G502,Logitech G305 Headset ASUS ROG Strix GO 2.4\HyperX In-Ear Cloud Earbuds Mouse Pad HyperX Fury S Pro Speed Edition XL Headset/Speakers Logitech Z333
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- Jul 2020
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Just turn off the headset, connect the usb cable, then try to update, if not, switch the dogle to another usb port, and try again, mine works only, when i turn them off , good luck buddy.
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07-28-2020 02:14 AM #3Administrator Array
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- Aug 2014
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Cannot update the Go 2.4 FW via wireless connection. Please connect both the dongle and the headset using a Type-C cable, then update using the file from the link below:
https://www.asus.com/Headphones-Head...Desk_Download/
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