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  1. #1
    ROG Enthusiast Array
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    ROG Strix Go 2.4 fail to connect wireless

    Hello. I tried to update FW on my new strix go headset with wireless adapter only without usb cable and it was fail during update.and now i cant connect via wireless. Headset working with 3.5m jack cable but not with wireless(and it was working before i tried to update. So what can i do to make it work again or fix it? Can i hard reset or something? I cant update it is always fail.Thank you

    P.s dongle in usb hub c port have red color that is working i think

  2. #2
    Banned Array Silent84 PC Specs
    Silent84 PC Specs
    MotherboardAsus X570-F(Bios 4005)
    ProcessorRyzen 5800X
    Memory (part number)Corsair Pro 16GB 3200MHz
    Graphics Card #1Palit 2080TI ( NZXT Kraken x63-NZXT KRAKEN G12)
    Monitor2x AOC 27G2U/BK
    Storage #12xIntel 660p 512GB
    Storage #2Samsung 860 1TB
    CPU CoolerArctic Liquid Freezer II 360
    CasePHANTEKS P600S Black
    Power SupplySeasonic PX 750 Platinum
    Keyboard Logitech G512
    Mouse Logitech G502 Wireless
    Headset ASUS ROG Strix GO 2.4/ Anker Life q30
    Mouse Pad HyperX Fury S Pro Speed Edition XL
    Headset/Speakers Logitech Z333

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    Just turn off the headset, connect the usb cable, then try to update, if not, switch the dogle to another usb port, and try again, mine works only, when i turn them off , good luck buddy.

  3. #3
    Administrator Array MasterC@ROG's Avatar
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    Cannot update the Go 2.4 FW via wireless connection. Please connect both the dongle and the headset using a Type-C cable, then update using the file from the link below:
    https://www.asus.com/Headphones-Head...Desk_Download/

  4. #4
    ROG Enthusiast Array
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    Quote Originally Posted by MasterC@ROG View Post
    Cannot update the Go 2.4 FW via wireless connection. Please connect both the dongle and the headset using a Type-C cable, then update using the file from the link below:
    https://www.asus.com/Headphones-Head...Desk_Download/
    This worked for ROG DELTA S Wireless. Cable you supplied is type c to type a and its not working when updating firmware. Only type c to type c and of 2.4 connect.

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