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07-17-2020 01:35 PM #1
- Join Date
- Dec 2018
- Reputation
- 10
- Posts
- 5
GL504GS Last Resort help with GPU Code 43 and artifacts on screen even on BIOS
After a windows update (July 14), I had 100% CPU usage and could basically do nothing because my computer would get stuck. Afterwards, I tried uninstalling the windows update and it didn't work, so I tried a system restore. After the system restore, my laptop started showing artifacts on the screen, even on BIOS. I couldn't figure out why, but my computer CPU stopped being at 100% of the time, but now my GPU is giving me Code 43 under Device Manager. I have done a clean wipe of Windows twice, I've reinstalled drivers through Windows, through Nvidia and none have worked. I have permanent artifacts on screen even at BIOS and I cannot see the Asus ROG startup logo, I can only hear the sound. This is my last resort before I retire this god forsaken laptop. It's not even two years old and I have had such troubles with it. Any help is greatly appreciated.
GL504GS GTX 1070 version with i7 8750H
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07-20-2020 02:35 AM #2
PowerPein PC Specs Laptop (Model) GL504GS Motherboard ASUS Rog Scar II Processor i7-8750H Memory (part number) Kingstone hyperx 2X16 GB Graphics Card #1 Geforce GTX 1070 Sound Card Realtek/ USB Roccet Juke Monitor 1080P 144 Hz Storage #1 Toshiba SSD PCIe Storage #2 Toshiba SATA III 2 TB Power Supply original Keyboard USB ASUS strix tactic pro Mouse TRUST gaming mouse Headset Sonic G910 7.1 vibration Headset/Speakers Genius GX 3000 2.1 OS Win 10 Enterpise Network Router ASUS RT AC 1200 G
- Join Date
- Jan 2020
- Reputation
- 10
- Posts
- 33
Hi,
Look at this opportunity:
https://rog.asus.com/forum/attachmen...chmentid=83872
This image is from my own notebook. The monitor terminal was pinched to the power circuit socket. This year my notebook will be 2 years old and so far I have had to repair it: replace thermal paste with liquid metal, shield the video card fan cable, adjust the display cable. I don't trust the service technicians, I've had a bad experience with it, but if the warranty is still valid for the machine, I have to try to replace it through it.
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07-20-2020 08:55 AM #3
- Join Date
- Feb 2019
- Reputation
- 15
- Posts
- 920
Hello melvinrv,
Please kindly send your device to service center for further examination.
Thank you.